business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Minnesota
1 review
0 helpful votes
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Yawn
May 20, 2023

If this is a optional field, why is it necessary to fill it? Anyway, their customer service is wonderful, delivery and returns are quick and made is for me/us. I have been a member for a very long time and usually when a new product does come in they sell out quickly. I don't believe they stock enough of the product for all of the members to have the choice to purchase it. Many times I have not seen able to purchase the new and exciting product(s) before they are sold out. I know I check out the link as soon as they get to me. And ofcourse, they always ask for your email so, they can notify you when it gets here; however, not once have I seen that email although I am not a one to search for a email to see if that email has come in. I do have a very busy life. So, at times in order to advance into a next level of jams I just order something I might not like as well. Therefore, it starts to get boring at times.

Date of experience: May 20, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Sara,

Thank you for taking the time to leave a review. We are very sad to know that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Oklahoma
1 review
0 helpful votes
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She's too small
May 20, 2023

I got size 7 and a 1/2 which I normally wear and what I got my beautiful sandals. They're too short they're very small so that's how I feel about that.

Date of experience: May 20, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Lisa,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your sandals. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
2 reviews
4 helpful votes
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This shoes so comfortable
May 20, 2023

I like shoedazzle shoes, this so comfortable and beautiful size

Date of experience: May 20, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Mariam,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Tennessee
1 review
0 helpful votes
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Products are junk
May 19, 2023

Terrible selection, terrible quality. I hate that I ever spent money with them.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Staria,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Virginia
1 review
0 helpful votes
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I ordered shoes from ShoeDazzle thinking they are going to be beautiful they was too small...I don't feel like a VIP.I called twice talked to two different customer service told me two different answers I have to pay for them to come back both of them also told me that I could get credit towards my shoes I don't want nothing from them anymore I'm going to say I took a loss because the attitude attitude attitude is horrible it's my money I should be able to spend it or refund it or whatever I need to do because it's my money SD does it will never be great because of the customer service and what they're doing.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Monique,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership and product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Canada
1 review
0 helpful votes
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Shiped back to sendor
May 19, 2023

When I called, I was concerned that shoe dazzle thought I rejected my parcel, and in fact it was not, shipping problem via carrier. The girl I talked to didn't hesitate, and resend my order to me. I will be keeping an eye on it on my side.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Laurie,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

New York
1 review
0 helpful votes
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Shoes are comfy & cute!
May 19, 2023

They shipped fast. Super cute & comfy, perfect for summer!

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Bridget,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Ohio
1 review
0 helpful votes
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Nices experience being part of this clubs
I loves shoes and I find the perfect places to buys them.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Leonidas,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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5 star
May 19, 2023

Always delivered on time and products are good quality.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Kim,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Georgia
2 reviews
0 helpful votes
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Dazzling shoes
May 19, 2023

These shoes are for myself and my teenage daughter and we love them so much, the order was fast and everything was perfect.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Saundra,

We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
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Better in person!
May 19, 2023

My sparkly sandals are perfect and so much prettier in person

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Shawna,

We're glad you enjoy our unique styles and selections! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

New Jersey
2 reviews
0 helpful votes
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Satisfied customer
May 19, 2023

I am a VIP member of shoedazzle and I have never been disappointed. Highly recommended.

Date of experience: May 19, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Josephine,

We're glad you’re enjoying our products and VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Shipping
May 18, 2023

I've received no update on my package in the past week since I've ordered it!

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Natanya,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

New Jersey
1 review
0 helpful votes
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Beat and moat beautiful shoes at the best prices I love this store very reliable and great reviews

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Carol,

We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New York
1 review
0 helpful votes
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2 high top sneakers
May 18, 2023

Love them! White & denim, fit as expected, look as expected and feel great.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Adrianne,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Colorado
1 review
0 helpful votes
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Stylish!
May 18, 2023

Happy with my overall experience. Quick shipping and great style.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Lorena,

We're glad you enjoy our unique styles and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Massachusetts
1 review
0 helpful votes
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Overpriced for quality
May 18, 2023

The quality of the shoes i ordered was cheaply made and not at all worth the full price they would have been. Pricing something at $50-$60 a pair of shoes, that is honestly worth $20-$30 elsewhere, then saying that with a "membership" you can get great deals is misleading. There is no way i would have bought these shoes at full price in a store, or probably even on sale. The quality is just not there. Not worth the return hassle either. Other items offered on site are ones i can find cheaper at other places, no membership required.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Jen,

Thank you so much for loving our brand! Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. We would like to discuss further our product quality and the VIP membership. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Washington
1 review
0 helpful votes
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Loved the boots
May 18, 2023

They are comfortable and exactly what I was looking for material is great and very good price.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Margarita,

We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New York
1 review
0 helpful votes
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Struggling to get package
May 18, 2023

My whole order was delivered to a whole other apartment and now I need to wait 2 business days because the courier who messed up isn't getting penalized for false report on delivery.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Yeska,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

New York
1 review
0 helpful votes
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Happy with my purchase
May 18, 2023

Fast and efficient delivery. Nice quality, very happy with my choice.

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Irina,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth