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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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When I first went on the site I had two specific purchases in mind. However, they were priced $40 for non-members and discounted significantly for members. So I joined and upon submitting my credit card information, somehow one of those was no longer in my cart. I intially thought because maybe they were sold out. I went back to the shoes and they were still available but now at the $40 price;(. I went on vacation without those shoes.
My experience with purchasing the items was overall a good experience and the items were very affordable
I couldn't turn down the 75% off deal and I'm glad I didn't. The price was great, the shoes are beautiful and fit perfect and the shipping was fast. Will be shopping here again.
I use to be able to find all types of shoes that I liked on this site and the size was always as advertised. Nowadays, it has just gotten very expensive, I cannot find shoes that fit as described, and the more I pay, the cheaper the shoe looks. I have a couple of credits to use, and then I honestly think it is time to close the account.
The shoes fit perfect. They are so comfortable. I received my shoes on time.
I've been with Shoe Dazzle for a couple of years now. I'm very pleased with shopping with them. Everything I've order always fits perfect, I have not had to return anything. Packages always arrive on time.
My experience was really good and the agents are quite helpful. Great packaging box wasn't crushed or anything like that and I love my heels
I received my order which was too big and needed to exchange but I had purchased on a special discount. I called customer service and they were able to hold m smaller size until I returned the one I purchased without going through any hassle. My package arrived very quickly.
Oh I love my new booties!
The shoes, the packaging is perfect. Good quality shoes amazing. I love everything I got.
I wear a size 12 and most of shoe dazzle shoes fit great. Sometimes they are a little narrow but otherwise I stay in style on a great budget. Shoe Dazzle is awesome!
Hello Dr. Tadzia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Fast shipping and nice shoes. I love it. Look no further. Shoedazzle is my new discovery
Hello Abena,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Great shoes for affordable price.I got so many compliments.True to size,color, everything.Thank u so much!
Hello Mariya,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have been shopping online at shoedazzle for a short period of time, but I have to say that I am very happy with the products I have received. Thank you shoedazzle
Hello Rhonda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hello Linda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I purchased two pairs of sandals and I was disappointed in the quality. They are flimsy and oddly sized. I will not be purchasing again.
Hello Tracey,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I called in several times to state I did not receive this package. Why would you send me a review? You know it wouldn't be good. Thank God it was only a $20 purchase!
Hello Lucy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The sizing is a bit off. I wear a size 12 in women and I have no issues with any of my shoes. Whenever I buy sandals in a size 12 it doesn't fit. The heel of my foot is hanging off a little.
Hello Shamyka,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Professional, courteous. Quick service and timely delivery of order.
Hello Rosa,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Mel,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad