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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Except for the pain of skipping the month every month, my experience has been great!
The shipping and everything was fine but the quality isn't great
Hello Jennifer,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All the shoes I got (3 pairs) were true to size and super cute. The only issue is the time it takes to get them. Delivery takes way too long compared to other sites specifically Amazon.
Hello Amanda,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I made one order and got charged three times because of the VIP membership I don't even know how to use the credits and I've tried to cancel multiple times I really really hate this f****** site
Hello Ariana,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Great selection & easy to navigate site. I only wish items were further grouped by availability (ie available or on-loan/not available).
Hello Linwood,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
A while back many of my accounts were hacked. One being just Fab. Since then as all banks do they issue credits but what I didn't know is that Just Fab has put me on the "Black List" and no longer able to shop with Just Fab I dont think it's fair nor is it right. When I called they basically said I can no longer shop with them for reporting Fraud. The lady I spoke with said it is their policy. So if your accounts get hacked be prepared to get put on the black list
Got it fast and love the packaging
Perfect size They look like the picture Very satisfying not having to go out to shop I can do it here
The order was received in a short time, but I talked with shoe dazzle representative to inform you that I needed an 8 1/2 instead of the size 8 that I ordered. I was not satisfied that I had to wait on a return label to send them back before the 8 1/2 shoe would be sent to me which would be after the date that I needed the shoes. This upset me to the point of cancelling my VIP membership.
Shoe quality has definitely changed over the last few years... several recent purchases have had flaws and/or defects.
One sandal has no holes in the strap so I had to make them. One shoe bottom looked like someone has already wore them. Not happy customer. I cancelled my subscription. Poor quality!
They have a decent looking selection of shoes, but when you have something in particular your looking for it can be hard to find. Bag selection isn't very good. And customer service isn't that great!
I ordered two pairs of sandals, size 5 1/2 and received what is actually 6 1/2. I cannot wear them because they're too big. My sister is a 6 1/2 and is the lucky recipient of these shoes. I will be canceling my membership and will no longer use Shoe Dazzle for purchases.
The shoes where beautiful, but the width of the shoes are narrow, not for wider foot individuals like myself.
I ordered and received my item in a timely manner as I always expect from Shoedazzle.
I must say out of all the sites I have purchase for this has got to be the slowest delivery time o ever experienced due to that, I will decline to purchase anything else from here.
Sorry
Had the styles wanted at an introductory price. Received the shipment very quickly.
I love you website so many beautiful shoes but my feet are wider maybe you guy could offer better looking shoes for. Wider feet people because I'm sorry a lot of you wide width shoes look like they are for grandmas and I'm only 24 I would like to be able to wear a lot of your cuter heel that you make for shiner foot woman. Moreee options please and thank you!
I have NOT received my order yet. The tracking number says it was delivered to my city, but not to my actual address. I have no idea where to search for my order. I did pay for shipping, to be shipped to my address. Please resolve this issue. Thank you.
I LOVE Shoedazzle. I've purchased so many purses, shoes, jewelry and clothes over the years. Always, the items are exactly as described and once again the shoes fit perfectly!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rosalyn,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth