business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Canada
1 review
0 helpful votes
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Blinged out flats
August 4, 2023

Awesome, comfortable. True sizing, shop away, I have a wide foot but they are perfect

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Tori,

It’s great to read your feedback about our merchandise and sizing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Canada
1 review
0 helpful votes
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Shoes fell apart after wearing 2x
August 4, 2023

My shoes i bought from shoe dazzle fell apart after i wore them 2 x

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Shawna,

Thank you for leaving a review about our merchandise! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

California
1 review
0 helpful votes
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Incredible Value!
August 4, 2023

I have been shopping with Shoedazzle for over 12 years now, and I don't think I have ever been disappointed with a purchase. I love seeing the new styles available every month, and the VIP perks are awesome!

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Veronica,

What an awesome review! We are grateful to hear your honest feedback about our merchandise, selections, and membership. Members like you always inspire us to do our best. Thank you, and we value you! Have a great day!

Best,
Bonnie

Georgia
2 reviews
0 helpful votes
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Cheap shoes
August 4, 2023

Costumer service is pretty good but I'm not really satisfied with the shoes. I think the shoes a very cheaply made, but I had to order something because I had had so much credit built up.

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Donna,

Thanks for writing a review about our Member Services team and our merchandise! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.

Best,
Bonnie

Connecticut
1 review
0 helpful votes
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Big Birthday deal
August 2, 2023

So it was Memorial Sale and it was also my birthday weekend,plus I had store credit, and ShoeDazzle always have good sales so I decided to treat myself so a few items wish I got for a good deal using my store credits, I was very pleased the items that was my gift to myself I for my birthday. Surprised i found Wide Awake that fit me very well in sandal I loved well they fit perfect, that's why I am a VIP member always good quality for a good price it's always affordable. Good fashion and style

Date of experience: August 2, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Jen,

What an awesome review! We are grateful to hear your honest feedback about our merchandise and promotions. Members like you always inspire us to do our best. Thank you, and we value you! Have a great day!

Best,
Bonnie

New York
1 review
0 helpful votes
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Poorly made
August 1, 2023

After the first wear the bottom was worn out as if they were 3 years old!
Decided I would still wear them for errands or something quick and then the buckle started giving out on the front.
Very disappointing! Such cute sandals

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Ebonie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Massachusetts
1 review
0 helpful votes
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For my wife
August 1, 2023

I set this up for my wife and she really enjoys your products. I recently purchased her some pants and had to return them because the waist ran small in size. Nevertheless, my wife is still happy with the products.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Evelyn,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Arizona
1 review
0 helpful votes
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Amazing
August 1, 2023

Shoe dazzle is my only place to shop for shoes especially sexy ones, I have never bought shoes anywhere else, I still have shoes in box that haven't worn as yet, I buy them when I see them because I won't get it again…. I LOVE Shoedazzle

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Alicia,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Florida
1 review
0 helpful votes
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Tenis Blancos
August 1, 2023

Los tenis muy hermosos, llegaron con una situación en el derecho que me hacia una roncha al caminar, intente costarlo con una tijera e igual me molestaba, como intente arreglarlo y no funciono pues los tire a la basura.
Fotos no tengo, no pense en devolverlo, por eso no hice fotos.

Date of experience: August 1, 2023
Ivy T. Shoedazzle Rep
over a year old

Hola Sandra,

Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para informarnos sobre los artículos que recibió. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.

Mejor,
Ivy

Pennsylvania
1 review
0 helpful votes
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I have been a long time Shoedazzle member, but have becoming increasingly frustrated. Admittedly I sometimes forget to skip a month so I have plenty of "store credits." Unfortunately the way Shoedazzle allows me to apply those credits to future purchases is ridiculous. I should be able to use the full value of every credit or even multiple credits on purchases, but it's not set up to really allow for that.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Susan,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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After my purchase
August 1, 2023

After my purchases from shoedazzle they took 368$ out of my account and it's not credited

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Candace,

Thank you for taking the time to leave a review and your feedback about your account is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Tennessee
1 review
0 helpful votes
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Super cute
August 1, 2023

These faux rattan heels are super cute for spring and summer. The shipping time was quick.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jeannie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Florida
3 reviews
7 helpful votes
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Great service
August 1, 2023

Service is consistent as always. Delivery was right on time. The only issue can be Suze variances even among the same label and nearly identical product.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Angie,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Michigan
1 review
0 helpful votes
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Used shoes
August 1, 2023

Sent me used shoes. Then charged me a $59 member fee that I was not aware of.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Aindrea,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order and our VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Jamaica
1 review
0 helpful votes
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Disappointed
August 1, 2023

I ordered my size 8.5 seems I should have gone with the 9

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Talicia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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Nice Shoe
August 1, 2023

Very nice shoe, the elastic on strap should be more resistance.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Marisol,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Excellent
August 1, 2023

Always have what I want and it's really good price.

Date of experience: August 1, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Koua,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Didn't receive my last package
August 1, 2023

I didn't receive my last package.the orange slides..

Date of experience: August 1, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Melissa,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Arizona
1 review
0 helpful votes
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Sometimes I forget
July 25, 2023

As much as I do love the shoes. Sometimes I forget to skip the month like I did this month. When your banking isn't as consistent as you rush sometimes that means taking a hit. I wish I could keep VIP status but not hane to worry whether I'll be charged $50 a month

Date of experience: July 25, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kelsey,

Thank you for taking the time to leave a review and your feedback about the skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

GB
3 reviews
1 helpful vote
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Wonderful
July 18, 2023

I was a bit bummed I didn't see these in time to get the white version however I still really love these boots especially for fall and winter as I wear a lot of black leggings, pants and tights so these give a great balance while adding an extra bit of warmth up most of my legs. The first day I wore them I got complements from a few strangers which was so wonderful since I absolutely love these boots. Hope to see them again in more colors

Date of experience: July 18, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kamryn,

Thank you for taking the time to write a review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!

Best regards,
Chad