business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Oklahoma
1 review
0 helpful votes
Follow Elizabeth A.
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Loving my backpack
August 21, 2023

I bought the backpack as a go. It had items in it if I need to go to the hospital or if we have an emergency situation. I bought a backpack for MIL last year and she has used it several times for hospital stays.

Date of experience: August 21, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Elizabeth,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

New York
1 review
0 helpful votes
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Great customer service
August 14, 2023

Love the shoes and great customer service. Always uniques designs and very efficient exchange policy.

Date of experience: August 14, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Grace,

We're glad you enjoy our unique styles and exchange process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Kentucky
1 review
0 helpful votes
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You do not listen
August 14, 2023

I call in and asked you skip a month. And I did it for the 6 of month. And got a email saying I had skipped the month. But you changed my credit card anyway. So I am going to stop using you.

Date of experience: August 14, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Kathy,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

New Jersey
1 review
0 helpful votes
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Los zapatos estan despegandose
August 12, 2023

ESTA es la segunda oportunidas donde compro zapatos de shoedazzle y se me despegan en la mitad de una calle, que verguenza, los ultimas fueron unas sandalias, solo las use una vez, leyeron? Una vez, las Tengo en casa despegadas de la Correa al.tacon, yo las use para Una cita con mi esposo y saliendo del restaurant se rompieron, trate de dissimilar pero dos personas se dieron cuenta y la primera vez, otros zapatos, se despegaron caminando en Medio de la calle y me cai, yo creo que voy a terminar mi membresia, me molesta pasar por estoy de nuevo

Date of experience: August 12, 2023
Canada
1 review
0 helpful votes
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Looks good but unwearable
August 11, 2023

Cannot wear either pair of shoes I purchased. One pair straps are to small and not adjustable the second pair cuts across top of foot making to uncomfortable to walk, needs padding or softer fabric

Date of experience: August 11, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Tanya,

We appreciate you taking the time to share your feedback about our merchandise. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Florida
1 review
0 helpful votes
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Shoes keep breaking!
August 11, 2023

I've had to take three pairs of Shoedazzle shoes to the cobbler to get fixed. Probably canceling my VIP status. It's not worth it anymore.

Date of experience: August 11, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Audra,

Thank you for leaving a review about our merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Washington
1 review
0 helpful votes
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Great
August 10, 2023

For the most part the shoes or sandals that I purchase are very nice.

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Foxxy,

Thank you for sharing your wonderful review of our merchandise. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a great day!

Best,
Bonnie

Michigan
1 review
0 helpful votes
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I waited for an agent
August 10, 2023

I didn't get to talk to anyone. I'll try back again another time.

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Josee,

Thank you for taking the time to write a review about our Member Services Team! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

California
1 review
0 helpful votes
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Shoe review
August 10, 2023

My feet looked very stylish in my new shoes. The 3 inch heel was perfect! Extremely comfortable too! Thank you!

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Andrea,

Thank you for the nice words that you said about our merchandise. We truly appreciate reviews like these, which make us want to improve our products and services even more! Enjoy your day!

Best,
Bonnie

Tennessee
1 review
0 helpful votes
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Experience with Shoedazzle
August 10, 2023

I've always have great experiences with shoedazzle. There's always sales and deals going on. I also love the return and exchange policy as well the skip the month option. Shoedazzle is definitely my go to place for shoes.

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Christina,

We are glad to hear about your amazing feedback regarding the merchandise, our return process, and our skip option! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie

North Carolina
1 review
0 helpful votes
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Happy customers
August 10, 2023

I'm always satisfied with my account.they have my size and the shoes are amazing

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Dominique,

It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

Virginia
1 review
0 helpful votes
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Order never received
August 10, 2023

I've never received my order from shoe dazzle. They billed me and never even sent an email about my order very disappointing

Date of experience: August 10, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Jozan,

Thanks for writing a review about your order! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Molesta
August 10, 2023

Nunca me dio aron pagar una membresia y solo me la descontaron de mi cuenta de banco… eso es injusto y abuso

Date of experience: August 10, 2023
Canada
1 review
0 helpful votes
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Low quality.
August 10, 2023

Falls apart. Three of the 6 pairs of actively warn for 2 months have already lost their rubber. Peeling around the shoes and the bottoms of them have cracked across.

Cheap product for fast money. That's fast fashion for you

Date of experience: August 10, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Justine,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Love their shoes
August 10, 2023

Always satisfied with the service and the shoes, I've been a customer for about seven years and look great, and their stylings shoes!

Date of experience: August 10, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Deborah,

We’re so glad to know you're satisfied with our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Maryland
2 reviews
6 helpful votes
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Shoes came timely but too big
August 7, 2023

I kept one pair, but they were really both too big
I'm a size 5 and you really don't carry many options in my size
That unfortunate because I like the styles and they seem to good quality.

Date of experience: August 7, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Michele,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
1 review
0 helpful votes
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Not the best
August 7, 2023

Quality is not the best. Customer service us good. Easy returns

Date of experience: August 7, 2023
Zeth B. Shoedazzle Rep
over a year old

Hello Hermana,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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VIP expiration.
August 6, 2023

I am dissatisfied because VIP rewards expire. I pay for my VIP rewards and if ZI don't see anything I like, then the rewards should remain in place until I do. I feel as though I am being ripped off.

Date of experience: August 6, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Peggy,

Thank you for writing a review about our VIP membership and the reward points. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

New York
1 review
0 helpful votes
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Great Fit and Quality
August 4, 2023

After chemotherapy I developed neuropathy in my feet and was, at times, unsteady while walking. I had one pair of shoes and the style steadied my gait.
I have received so many compliments and recommended the company numerous times.

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello April,

We appreciate your awesome review about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Nebraska
1 review
0 helpful votes
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I like to look at the reviews 1st!
August 4, 2023

Purchases have been a nice experience, shipping time great...if you really want to know how the shoes fit, make sure you visit the reviews for each item before purchasing

Date of experience: August 4, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Yvonne,

We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie