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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Im usually happy with ShoeDazzle. This past order came in separate deliveries. Two arrived although 2 of the items weren't true to size when I ordered the same size I always do. And the third part of the order which was the largest portion never did arrive. I inquired through the shipping company which after review said they dosnt have the order and the order mistake was from ShoeDazzle end. Items have never arrived. I placed the order in June.
Hello Josée,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
New style for my back to school event! You guys always have great styles to choose from… thank you!
Hello Chantal,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Everything I've ordered runs small despite me reading reviews. Exchange process is ridiculous and customer service doesn't seem to care
Hello Cee,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our products and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Love it, I just miss the $9.95 monthly- love saving up and then spend more.
Hello Bonnie,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
Bought three pairs and they all were great additions to my collection. Cuteness all around.
Hello Althea,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
75% of my purchases break or come apart first after the first wear. Definitely not worth the membership.
Hello Tiffany,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All the shoes from Shoedazzle are very good quality and nice. I love them. Thank you!
Hello Annia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
This order was placed on 8/9/23 and shipped on 8/14 and I have not received it yet.
Hello Antoinette,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
When I started with ShoeDazzle years ago the shoes were comfortable. Once they started to get uncomfortable it's been a slippery slope. The last pairs I bought only because I had $$ in the account but the sandals are not comfortable. Very disappointing
Hello Audrey,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the quality of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very much in love with my shoes I will definitely do it over any time
Hello Sandra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love how shoedazzle is always keeping me up to date on new arrivals and how fast there delivery when I order stuff.
Hello Angelica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your jeans! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I wear 10 and I buy 11 and those sizes r very small was so disappointing
Hello Andrea,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Estoy muy molesto por qué el pedido jamás llegó a mi casa y nisiquiera la devolución del dinero
Hello Anibal,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Mu shoe size always varies depending on the shoe. For the most part on heels I'm a 7. So I tend to stick w that. For a pair of shoes I bought, I didn't see anything on them running big, so I went w a 7 and it's about a 1/2 too big. So now I have to return them.
Hello Anabel,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I always have a good experience shopping with Shoedazzle. Excellent Customer Service and I love my shoes!
Hello Jhenelle,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I became a VIP member in 2014. I've ordered a lot of shoes through them. The shoes used to be more comfortable and look better (Over time they've changed the vegan leather boots to have fabric on the back, etc.), but I kept my account in hopes of using my remaining customer credits over time. I recently ordered some shoes for my girls for school. It used 2 credits plus I had to pay $20 additional dollars. The shoes were shipped on the 4th of August and said they were delivered on the 18th. I never received any of them. When I contacted the shipping company they told me I had to contact ShoeDazzle. When I contacted ShoeDazzle they told me that since the tracking said it was delivered that they would send me a 1 time courtesy reshipment of the ordered items. Then I was told that 2 of the 3 items were no longer in stock so I would have to take a customer credit. No surprise that they kept the $20 I had most recently paid and credited $55 of my previous customer credits back to my account. So I got to spend $20 for shoes I never received. I told them to close my account. Buyer beware: the way they break down the price of items and how you can use your credits you will always have to pay additional money in order to try and use the customer credits you already have. I'm eating the remaining 6 credits I have with them and will happily shop for shoes elsewhere. Wish I would have just closed it years ago when the quality was declining and accepted the wasted money then.
Hello Suni,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very cute shoes shipped quickly however they rip my feet to pieces.
Hello Thyra,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Brought a pair of shoes when I decided to go wear them it Broke
Hello Dwaynia,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Ordered a jumper, medium was too big. Sent back requesting a small, relieved another medium. Returned and put a note in the package asking for a small. 2nd return...received the correct size
Hello Tedra,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shanon,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad