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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Easy, as always. I love this site, it is always something I can count on.
I love the design and color of this shoe. I am yet to wear it before summer is over :)
Hello Fahima,
Awesome feedback! Thank you for the kind words that you said about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have an awesome day!
Best,
Bonnie
Great Customer service. Package arrived on time. And I'm quite satisfied with my items purchased. I willl definitely purchase again and will recommend my friends to purchase as well.
Hello Hope,
We appreciate your awesome review about our merchandise, delivery, and our Member Services Team. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
It's already hard being a size 11 and finding cute shoes. But when you find them and they're actually a size 9 and not an 11 its like a double heartbreak. I definitely will be limiting my purchases.
Hello Rochell,
Thanks for writing a review about our merchandise and sizing! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
Hello Portia,
We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Very easy process online, good price and good quality!
Hello Linda,
It’s great to read your feedback about our merchandise and our pricing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
Cute shoes but uncomfortable. The strap at the front cuts into the toes after a short time. I couldn't stand in them for too long and I had to buy insoles for the toe section.
Hello Rochelle,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have not received the order. I've been tracking it and the information that is shown is not accurate.
Hello Trina,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Overall very satisfied with the purchase, interesting models, fairly quick replacement. But the delivery itself is about 2 weeks, it's still a long time. Out of three pairs, I kept 2 for myself, bought on a promotion, most likely I would not buy for the full price.
Hello Anastassiia,
We're glad you’re enjoying our products! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would like to discuss further our pricing and promos. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I've been overall satisfied and happy with every shoe or sandal that I've purchased. Thank you for having all my favorites at affordable prices.
Hello Genavava,
We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes are very stylish and comfortable. I love them.
Hello Cheryl,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Always satisfied with the selection for these size 11 feet!
Hello Shannon,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Always easy to navigate and I love the purchases that I make. It's exactly as it is on the website.
Hello Debra,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Your selections and options are fantastic. There's so much to choose from. Sometimes it makes it hard to pick an item I want
Hello Cara,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Delivery on time, size to fit and I am satisfied with the items I get from them
Hello Esoghene,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Everything was exactly the way it was pictured. I broke the strap on my wedge so I'm ordering another pair.
Hello Candace,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shoes are always cute but never accurate when delivered. Price can be a little unreasonable with all the fees added now. Shoes appear to have a lower quality and sometimes uncomfortable while other times you can't even fit your foot in shoe due to bad sizing. But again CUTE, if you can deal with all of the rest
Hello Rita,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Paid for 2 day shipping and item not delivered on time.
Hello Chardae,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I wear A womens 10. But since my foot is flat no arch I usually size up in sandal heels. My feet were hanging over the backs.
Hello Ash,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the sizing of our sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I ordered a really cute pair of shoes and they came quickly and in perfect condition.
They're just as advertised, cute and comfortable!
Hello Becky,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Barbara,
Thank you for the great feedback about the website! We appreciate you taking the time to leave a review and share your experience with others. It has been a pleasure doing business with you! I hope you will always have a wonderful shopping experience at ShoeDazzle. Have a great day!
Best,
Bonnie