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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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The process of shopping was just fine. I received my shoe right on time. When I received it, it looked better than the picture I saw on the website. I think more winter shoes should be added anyway, as winter is around the corner. Generally, it was such a good experience that I had invite some else!
Nice shoe, wasn't expecting it to be as nice as they were. They were kind of cheap for a minute but back to a nice pairs of shoes again.
Hello Nakeisha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
In love with them I haven't worn any of them yet but have tried them on and true to size and easy on and off
Hello Darlena,
Thank you for the great feedback on the item you ordered! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here with us.
Best,
Mary
It was great the shipping was fast the colors was on point
Hello Bettie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
They're okay. But the fuzz is getting all over, and they make my feet look super long
Hello Christine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your slippers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Had no issues getting my shoe in time. Love the color and it fits perfectly
Hello Jay,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
There was not enough sizes in the shoe that I wanted so I had to size up and wearing the shoes for 4 hours the strap broke and I almost broke my ankle walking. Would really appreciate if you guys could make more 7 and 7.5, those are the sizes that sell out the fastest so you guys should carry more of those than the rest. Idk how I'm gonna fix my shoes now and I'm really disappointed because I loved them. Also no mention that I was paying in USD when checking out, so more came out of my bank account than I was originally expecting.
Hello Ayrianna,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoe. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Beautiful, comfortable and of great quality, I am happy with my choice
Hello Solange,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products. Hope to hear more from you in the future!
Best,
Mary
Great shoes and prices…You're not going to find deals like this anywhere else.
Hello Melinda,
Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Omg i just love my sandals. They are so beautiful, they fit very comfortable. I will b purchasing more.
Hello Monique,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Fast, good quality and price is perfect. I gonna buy some more products for sure.
Hello Susy,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love these boots thigh high, cute and comfortable would recommend makes any outfit cute.
Hello Kim,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Love my boots and get compliments every time I wear them.
Hello Latisha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I love my boots. All the ones I have ordered. They fit perfectly. I can't find my size in the stores. I wear a size 12 and shoedazzle is the only place I can get my shoes
Hello Latasha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I enjoy my purchases from shoe dazzle. Some styles I wish would be made more available in my size though
Hello Tru,
Thank you for taking the time to leave a review. We are very sad to hear that the styles in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I love the convenience and overall selection of the boots and heels on the site. There are so many unique styles and the sizing has generally been spot on. I frequently am asked where I found a certain heel or boot and I am very happy to share my positive experience.
Hello Diana,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Came really fast, boots fit perfectly, and look awesome. Thought the side zipper was full length, but easily fixed.
Hello Dan,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
The boot is really cute, I got wide calf didn't need to (to wide). I ordered my size and it's to big, so order down an half size. Don't like the zipper placement (half zip) makes the boot fit and look weird, should have been either a full zip or pull on. Going to return/exchange.
Hello Daneille,
Thank you for sharing your experience with the size of the boots you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the boots. The Size fits perfectly and it's very comfy
Hello Chidinma,
Thank you for the kind words that you said about the boots you ordered. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Mary
I got my shoes at a great price. When I needed to leave the VIP, it was easy with help.
Hello Sam,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Olamide,
Thank you for taking the time to share your positive feedback on our products! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary