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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Son lindos y cómodos es segunda vez que me suscribo, me encantan y por sus precios es imposible comprar solo un par
My boots shipped faster than I expected, and once I got them they were in perfect condition! Once I slipped one boot on I couldn't wait to put the other on. They are super comfortable and the size fit perfectly! Thanks so much
Hello Jacklynn,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Am very satisfied with all my orders they are good quality and they are affordable and look amazing. My orders were delivered fast and packaged very well shoe dazzle is my new favorite place to shop for shoes…
Hello Theresa,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I was so impressed when I saw the shoes. Fits perfectly and order came quickly.
However, I have a concern, I ordered for 4 shoes. I got 2 left legs for one. How do I return it please?
Hello Aishatu,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Jean,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Shoe arrived broken, ordered it specifically for an event. Event was 8 days away Inlive in a rural town not easy to get to a ups store...
Asked if there was any way they could shop me a new shoe seeing as the process was said tontsken12-14 days and inneeded them in 8, and I would get the others to a ups store in about 4 days when Onhad to drive to the city again (it's a 2 hr drive) she told me not to worry inwould get them in time, i said how when younsaid it takes about 12 days once i send them and i CAN NOT make that drive just to return 8 dollar shoes.
Told them the same thing when cancled my membership. Offered me several offers including free membership for 3 months when all iI wanted to be happy was the shoes bordered for the event I needed... so y'all would rather give me 3 minths@ what 49.99 vs just sending out a new pair of shoes that day ESPECIALLY since they came with the heal snapped and it was obvious the minute you opened the box so that was some shotty quality control on top of it... anyway all around a very very bad experience and I will be sure to let anyone I can know to stay away from this company.
Hello Summer,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All items fit well and we're right on time! Best of all the price was WELL worth it! I'll definitely be back.!
Hello Mrdarden,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I love love love the purchases I made. The boots feel so good and the shoes are sleek, sexy, and amazingly comfortable. I would stand up in the long though. :)
Hello Debra,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Hello Perry,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All of the 6 pairs of shoes that i ordered, none of them fits.
Hello Ludovina,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
These were a hit! I wish I had gotten them in the other colors.
Hello Jennifer,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
The boot runs big and I am trying to return but am having error message
Hello Jenny,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I would like a refund or I'm done shopping here. I have not been with you guys 15 days and I didn't see where it specifically said it would take money out your account before a month with you guys.
Hello Emily,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great quality. Everything purchased was true to size and I had no issues with them.
Hello Valerie,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Got the red Delia size 11. They fit perfectly and have worn them all day/night several times already. They look great with almost any outfit and are very comfortable for a thinner heel was expecting a little discomfort after hours around town but they are just as easy walking as any/all of my thick block/chunk heels
Hello Joe,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your heels! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shoes were beautiful but were to small. I love the little pouch in the back.
Hello Cassandra,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I'm very happy with my purchase, the shoes look and feel great, except 1 pair that I have to exchange due to my calves lol.
Hello Wanda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Shipping was fast and quality boots. I love ordering from shoe dazzle. Great selections
Hello Gray,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Ordered shoes, came poorly packaged and damaged. Will use my points and cx subscription. Not worth the member fees
Hello Deseree,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Never got my shoes no way to contact anyone on were they are at
Hello Pamela,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hola Cecilia,
¡Nos alegra saber que tuvo una gran experiencia de compra con nosotros! ¡Siempre nos aseguramos de hacer artículos hermosos y de calidad a un precio muy asequible solo para ti! ¡Qué tengas un lindo día!
Mejor,
Renz