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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Love your shoes can't wait to send pics of my wonderful purchases, i have been a customer for several years, and I will continue to purchase shoes from showcase only.
Love being a member! I have loved ordering shoes and purse for many years now, and am so glad you added such a diverse cloths line! So much fun ordering a complete outfit without the store hassle.
Hello PJ,
Thank you very much for spreading the good news about Shoedazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
XO,
Sherry
Shoedazzle has provided great service with fast shipments. The quality of the shoes they sell is very good.
I would recommend them to everyone!
Hello Carol,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
After making it all the way through the checkout process I was notified later by email that a brand new pair of shoes suddenly became out of stock. You shouldnt allow customers to purchase products you dont have in stock. I dont care what the process is, its infuriating.
Love to shop at Shoe Dazzle, all the shoes and clothes are perfect fit! I been a customer for over 5 years now and most of my shoes are from them!. Great products, great service. I definitely recommend this site for clothes, shoes and bags purchase.
Hello Yoly,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
After selecting shoes I proceeded to checkout and because I am a returnee, ordering was just a matter of clicking on "submit" upon quick overview of order and information. The next day I received notification that my order had shipped. Super excited to get my new shoes!
Hello Jeannette,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
I thoroughly enjoyed my purchase. It was made just for me. Fits me just as I expected it to. Never disappointed
Hello Jaime,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
XO,
Ivy
You need more shoes with 2-3.5 " heels. I need more Athlete brand sneakers i. E. Labron, Curry, etc. Have no more to say
Hello Evelyn,
We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.
Best,
Sherry
Always love my shoes from shoe dazzle, always perfect fit!
Thanks for providing beautiful shoes at an awesome price
Hello Shelia,
We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!
XO,
Sherry
Not much to say other than I love the shoes clothes and everything they have. Been a vip customer for about 6-7 years now and I have zero complaints. Everything I have order has been a great fit as well. Except one pair of pants I got. They were a little too small so I cant wear them but just look at them hahaha
Hello Michelle,
Thank you for your 5-star rating! We are continuously striving to satisfy our member’s needs as much as possible so we will contact you for further assistance.
Best,
Sherry
Good quality of shoes and great prices at sales. Very nice design. Good customer attention. Not very clear the rules about how to use the points you accumulate in a period of time. Sometimes they change that without telling us, but besides that, the service is very good. I wish we could have more time than only 5 days to skip the month.
Hello Eleonora,
We love our customers dearly and your feedback is so helpful for us to hear. Thank you for taking the time to write your review!
Best,
Sherry
Loved my shoes but was cheated on some sales. I was see how the price of the shoes was go so much higher when I opted for either store credit or sale with as many shoes as I had bought I never really took the time to see how in fact I was being ripped off.
I'm always pleased with your service. Shoe fits fine and clothing fits perfectly all the time. I especially love the fact that you cater to the XS frame body ladies. Sexy shoes, sexy clothing equals sexy classy lady.
Hello Jarine,
Thank you so much for your recent business with Shoedazzle! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!
XOXO,
Sherry
I tried contacting a customer service rep first online about my order and I had no success. Tried twice and had both chats open for an entire hour with no success, I nearly forgot about it until I went to close my browser. Tried calling their customer service and was told the wait time was nine minutes. Nine minutes passed and still counting. No response. Very dissatisfied, especially as they claim 24-hour service. Well, I've been waiting more than 3 hours for a response and I still haven't gotten one.
UPDATE: Contacted them through facebook. Someone replied asking for my order ID and hasn't replied since. Tried calling again and no response. Never purchasing from this site again.
I needed help skipping the month on 2 accounts and I received excellent customer service. He took his time in assisting me to make sure my requests were handled in a timely manner and he was very professional. You guys need to clone him, because he's great!
Hello Deborah,
Thanks for this valuable feedback! I will definitely relay this to the rest of the team. We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
XO,
Sherry
Just joined in Feb after a 3-yr hiatus because of their incompetence. I guess my memory was too short. In 1 WEEK they overcharged me twice. Plus I'd already ordered for March but get charged again anyway. I even called on 5th & was reassured I was ok for March & next 1 will be April. They, excuse the language, SUCK.
Excellent products, fast delivery and very very stilish. I continue to recommend you guys to all of my friends :)
My experience with shoe dazzle has always been amazing. I get so exited when that pink box arrives at my house. It's just awesome.
I have enjoyed shoe dazzle over the past 5 years. Thank you for delivering some of the outstanding and cute shoes
I made a 1 time purchase to see what it was all about. When i decided to cancel my membership i had to call them 3 times before they really did cancel my membership.
And to make matters worst i was frauded twice on my bank account of $60 both times
When i have never giving them my bank info when i placed my order it was with a totally different credit card that had nothing to do with my bank! Now i have to wait up to 60 days to get refunded from my bank! TOTAL RIP OFF CHEAP SITE DO NOT RECOMMEND TO ANYONE!
Hello Dana,
We are so sorry that this happened. We’ll be sending you a private message now so we can get this resolved as soon as possible. Thanks!
Best,
Sherry
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tammeka,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
XO,
Ivy