From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I love my new shoes. They have gotten so many compliments.
When I originally signed up it was to get shoes for my daughter who wore a size 12-13. It was very difficult to find shoes for her. Soon after you no longer carry 13. For me, it seems there isn't alot of selection unless I want high hills. The selection of flats and tennis shoes, sneakers etc. is almost non existent.
Hello Nadine,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the sizes we offer. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I ordered a pair of brown in either November or December. I had to cancel this order in January because it took so long to get my. I still plan to shop with Shoe Dazzle because I love their shoes.
Hello Catina,
We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shipping process. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad
You were taking money that's called theft that put me out in my account and funds my rent cheque bounced and I was almost evicted and homeless because of unauthorized funds
Hello Krista,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I love shoe dazzle shoes are always good quality great price and I never have to wait forever to receive my order through shipment!
Hello Ashlee,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
My package hasn't arrived. I talked to the lady and she said it would be here by the first ( which was my birthday) but it never came and now my birthday has past without the clothes I planned on wearing. I will be canceling my subscription now.
Terrible customer service... will never order again
Hello Dorothy,
Thanks for sharing your feedback regarding your experience when canceling your account. We will contact you within 48 hours for further assistance.
Best,
Nelle
I was looking forward to wearing the last shoes I ordered, but I never received the them.
Hello Felicia,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I ordered my shoes on November 29,2020 and I still don't receive them its been two months since I've ordered them
Hello Carmen,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I purchased a pair of moccasins and 2 pair of boots Nov. 25th 2020. I FINALLY received the moccasins sometime after Christmas. I have yet to receive my 2 boots. Im so disappointed in this company. Never again!
Hi Kelvisha,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Love my new boots and they were delivered quickly.
Hello Kim,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
They charged me $34 something for a subscription when I sisbt sign uo for it. I only ordered one pair of pants and was done. While I love the pants. That I paid $15.84 for. I'd like my money back for the 34$ something they charged me. I don't want a credit because I won't be shopping here again.
Hello Kellie,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your membership and credit concerns.
Best,
Bella
I had two vip credits and was unable to use them reached out to customer support they were no help at all so I canceled the account and they didn't even offer any type of refund or anything for my two credits of $39.95 terrible service will never shop here again
Canceled my exchange then kept my money and never sent my exchange after my return was sent months back
Hello Kaylee,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your return concern.
Best,
Bella
I think the subscription is to expensive and shoes showed up at the wrong apartment.
Hello Katelyn,
We're sad that you are planning to end your VIP membership. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella
Always comes on time even during pandemic. I have nothing more to say but for some reason they want 50 characters which is just dumb. Why can't I say what I want and move on?
Hello Brigitta,
Thank you for the feedback! We truly apologize for your experience! Your feedback is important, and our Member Services Team will be in touch within 48 hours.
Best,
Jane
Great selection and better prices. Also very fast shipping
Hello Carina,
We appreciate your feedback. Thank you for sharing your fantastic experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!
Best,
Bella
All shoes i ordered were to small
The app was not working. It would always time out not giving me time to browse or place orders
Hi Iesha,
Thanks for your effort in writing a review of how your purchase fits you! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I've been trying to unsubscribe and it still charges me.
Hello Kaylee,
We're sad that you are thinking of ending your VIP membership. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella
They were too big and I couldnt return them. My size is 7 and they were 7 but it was an incorrect size
Hello Maria,
Thank you for writing a review regarding the sizing of the shoes you've purchased. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Candice,
Thank you for the positive feedback! We are happy to know that you love all our products. Have a great day!
Best,
Nelle