From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
First of all I never received one of my orders, they reimbursed me with credit to get another pair and I got an order that was not even mine! Plus the shoes which were ugly were 2 sizes too big! I would rather order shoes off of Amazon
I have been very happy with all my purchases from shoedazzle the orices and deals allowed me to buy bday and other holidays a beautiful pair of boots for one of my family members
Hello Annette,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
There is a ugly fold on front area of boot and I rarely where them the crease appear too soon
Hello Kelley,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Received the wrong item never got what I paid for this was the worst buy ever
Hello Sharana,
We are sorry to hear if you have received the wrong product! We will contact you within 48 hours for further assistance.
Best,
Nelle
I called twice to have a lable sent to me so I can send the boots back and exchange it for another size up, but that never happened, nothing was sent to me and I still have boots that are too tight and can't use.
Hello Aida,
Thanks for sharing your experience when processing a return label for your item. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Very good experience, and I love the comfort fit of your boots. I have 6 pairs.
Hello Angela,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Very charming&professional. Rep was very knowledgeable of what I had called in concerning
Hello Belinda,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
VERY DISAPPOINTED!
The items I received were not as expected. The tops did NOT match the actual size ordered. The tops were 10 X SMALLER than expected. If you need a large the pants will fit but the top is a lost.
Hello Bessie,
Thank you for sharing your feedback regarding our sizing. We will contact you within 48 hours for further assistance.
Best,
Nelle
I've never purchased nothing on that day 1-26-2021...
Hello Ana,
Thank you for taking the time to write your review! If you need help with your Shoedazzle account, feel free to contact our Member Services team at 1-844-322-5384. You can also shoot me an email if you have any questions or clarifications. Have a good day!
Best,
Nelle
Always delivers a quality product. I will continue to purchase from this company
Hello Decarol,
Thanks for loving the quality of our products! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
I did not place an order on Jan 26 2021nor have I received anything from this company since Dec 7 2020. They put me on a autoship program I did not sign up for. However they did send me my refund in a timely manner.
Hello Catherine,
Thank you for writing a review! We would love to assist you further with the concern you had with the order you did not place. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Shoedazzle has some decent finds on clearance but my credits cannot be used on those items. I can hardly find shoes over the minimum requirement that I actually like and would wear. I tried the purchase of a pair of camo pants recently and based on the measurements they should have fit, but they were still pretty snug and had no elasticity/stretch to them. I do think the return process is fairly easy but I still generally don't like to return merchandise if I make a purchase online I am so disappointed when it does not meet my expectations.
Hello Britainy,
We are sad to know that you are not pleased with our products and credit system. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad
I was super excited to receive the 2 pairs of boots that I ordered, however my excitement was short lived upon receiving my order.
The quality of the boots is poorly made in my opinion for the price I paid for each pair of boots. The pictures of the boots compared to how they looked when I tried them on looked nothing like the pictures online, nor did the boots fit properly. I was and am very disappointed and canceled my VIP membership the same day. Also returning the boots was and in my opinion too much of a hassle, I am stuck with 2 pairs of boots that cost 70$+ each that I will never wear, I will more than likely just donate them or give them to a family member or friend.
Hello Farrin,
Thank you for the feedback! We are sorry to hear that you were not satisfied with the quality of your purchase. We are continuously striving to satisfy our member’s needs, so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane
Package was 2 weeks late box was torn shoes was in good condition but had dust on the front
Hello Keshunna,
We are very sorry to hear that you are disappointed with our shipping and delivery. We will be contacting you within 48 hours to help you further.
Best,
Bella
I purchased these shoes in December and have yet to receive or get shipping updates!
Hello Tara,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the delivery of your orders. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I had disappointing experience with Shoe Dazzle, I send back a pair of boots and was never given a refund or credit. When I attempted to skip a month my card was charged anyway. Very disappointing experience.
Hello Regina,
Thank you for writing a review regarding the credit you haven't received from your return. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
The shoes were very comfortable because I can't wear high heels and they were also very affordable The shoes also look very expensive
Hello Deirra,
Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!
Best,
Jane
I did not purchase anything in January my membership should've been canceled and my money should've been refunded and I still have not received my refund yet I never received my items that I ordered in December And have not gotten a refund from that yet either I've been trying to get a hold of somebody and nobody will refund my money
Hello Nichole,
Thank you for writing a review! We would love to assist you further with the concern you had with your account. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
There falling apart and I wore them only 4 times. I'm not happy and discontinue my account now. Thank you
Hello Alice,
We're sad that you are thinking of ending your VIP membership. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella
The shoes I received are low quality, I definitely expected a nicer shoe. Some are okay and the others mark up really easy, I cannot see them lasting long at all. Twice I skipped a month online and they ended up charging my credit card anyways, so take a screenshot if you do skip a month, at least you will have proof and can dispute the charge on your card should it happen to you.
Hello Chandra,
We are very sorry to hear that you are dissatisfied with our products' quality. We will be contacting you within 24 to 48 hours to help you further.
Best,
Bella
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cynthia,
Thank you for writing a review regarding your experience with the purchase you made. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle