From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Selection lacking. Why when i don't have to? U know this is pissing me off to. Have i gotten to 50 characters yet?
Hello Kara,
Thank you for writing a review! We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad
Shoes are very high quality and effective. Product really means alot. Thanks shoedazzle for amazing shoes.
Hello Dexton,
We are sorry to hear if you are unhappy with the quality of our products. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
I am glad to share my feedback for customers' services. I have some issues which shared to the Shoedazzle team and they have now been resolved very quickly. So I am happy now.
Thank you team.
Hello Paul,
Thank you for sharing your feedback regarding your experience with us. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Very good experience. Got high quality shoes as per given deadline. Thanks for providing such quality shoes. I recommend other people to buy it from here.
Hello Malik,
Thank for you writing a review regarding our products and website. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Disappointed with the service, I have a very bad experience with this company, they change my order, and when I talk to them they didn't solve my problem.
Hello Helen,
We sincerely appreciate the feedback you shared. We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
I will never use this site again... First of all the shoes I ordered broke in less than a week I'd only worn them twice. Second of all they somehow sign me up for some VIP thing that I didn't want and a month later took 40 more dollars out of my bank account for nothing I got nothing out of that not money they just took it from me a scam artist and I would never use this site
Hello Cassia,
Thank you for the feedback! We are sorry to hear that we have disappointed you with our product and services. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
Thank you for resolving my issue. You have great customer support. Thank you for refund my money. Thank you very much.
Hello,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
I prefer to go in the store to buy my shoes but ShoeDazzle has made my online shopping experience exciting for me. They have a variety of styles that I'm looking for. I look forward to my packages arriving at my front door! Love ShoeDazzle!
Hello Stefanie,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Service was good and quick product fits well and true to size. Very fashionable
Hello Kevin,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I opted out of each month in question (I opted out of JustFab at the same time and didn't get charged). When I complained, the rep said I must have forgotten. In essence, this means he called me a liar. My experience with Shoedazzle has been totally coerced and I feel robbed.
Hello Kerry,
Thank you for writing a review! We value your business with us. We will be contacting you via email within 48 hours for assistance.
Best,
Nelle
A bunch of hidden fees... Not as much variety as desired
Hi Deirdre,
We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Great quality shoes and service. No complaints. They make it very easy to understand their process and plenty of FAQs as well.
Hello Christian,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Nelle
I can't honestly remember why I even signed up for this but I mostly regret it. They've sent me at least 4 completely wrong items. (I. E. ordered a black suede moto jacket for $50 and they sent me an XXL black plain tee... can't cost more than $15. And I've ordered black and gold pointed toe ankle boots and they sent me UGLY AF dark brown, square toed, ugly freaking boots I'll never ever ever wear.) But they did send me a pair of black heels that fit perfectly and I wear them constantly. As well as a black dress that I got a lot of compliments on.
Just wish I could cancel easier.
Hello Emily,
Thank you for sharing your feedback regarding the order that you received. We are sad to know that you are unhappy with your items. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I just love how fast I receive them just few days after I place my order. I know every time I make a purchase it's always a unique style I know I'm not going to find these in other stores
Hello Brenda,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Great experience and variety to pick from. Love their shoes.
Hello Ezinne,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Easy to find what i had in mind. Arrived super fast!
Hello Ursula,
Wow! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
Great prices, nice styles, awesome service. I've been trying to get my shoe game back and shoeddazzle has the best styles!
Hello Ana,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
Great shoes at reasonable pricing love it. I am really impressed by the fast shipping and I love the fact that I can skip if I don't see what I am looking for just yet! Great quality of shoes and cute packaging
Hello Jasmine,
Wow! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
I did not realize I was in some kind of contract. I do not appreciate getting charged for shoes I DID NOT order. Pretty pissed right now
Hello Lorna,
Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Grecia,
We strive to provide all our members with excellent service! We feel great that we were able to provide you with an awesome experience. Thanks for the amazing review!
Best,
Jane