From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
My last few orders I requested expedited shipping and the orders still came late. I never a refund on my shipping fees.
I joined Shoedazzle because I had seen many ads on social media about their sales and every pair of shoes I saw in the ad was my style! I took the quiz and was blown away and how well it matched my true style profile. The prices and discounts were legit and for the prices of the items (typically $30 or less per pair) the quality is very nice! I have tried boots, booties, slippers, mules, and sneakers and have loved EVERY PAIR. I also love the option to shop and skip every month and that allows the budget to be very flexible as well.
Overall I have no complaints! I wish the fashion choices were more diverse and a bit cheaper but otherwise. I love it!
Hello Kaitlyn,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Bought some sequin boots and they looked beautiful, comfortable.
Hello Melissa,
We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,
Zeth
The boots were the wrong size, box was completely destroyed and the boots looked like they were used.
Hello Martha,
Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you within 48 hours.
Best,
Jane
They look more beautiful and fits perfectly. Great leather.
Hello Amarelis,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
The boots are cute, but very uncomfortable. They also don't last more than a few months.
Hello Maria,
Your feedback about the quality of our products and sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
I used to subscribe to this website a few years ago and I feel like there was several more options for wide width styles then. There isn't much now. Also they're constantly running sales, so it's not like you can really use your monthly credits anyway.
Hello Kaitlin,
We are sorry to hear that you were not satisfied with the availability of the items we have online. Our Member Services Team will contact you within 48 hours for further assistance.
Best,
Lia
The price is good and the customer service is helpful
Hello Marie,
We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I end up keeping it for my rewards on the lucky chance I can order things but sadly I'm a common shoe size so it's very rarely actually in stock. Most days shopping with you is disappointing! Other then that, I do like your quality and comfort of your shoes.
Hello Megan,
We're sorry to hear about your recent experience with the availability of our items online and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I have been a VIP for some time now. My shoes always come in a timely manner and when I've had to do a return, the matter was also resolved in a professional and timely manner.
Hello Triva,
Thank you so much for loving our brand! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
Always very helpful and kind thank you. Would buy everything if I could
Hello Kara,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
The shoes I purchased are literally amazing! They came in about 4 days and are a perfect fit. Also true to size. Thank you Shoedazzle!
Hello Chesea,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I wore the boots I bought 1 time, and the heel ripped right off, it was held down with a drop of glue. Not great for fall weather let alone winter ( why I bought them)
Hello Abigail,
We are very sorry to hear that you are not satisfied with the quality of the item you received. We will be contacting you within 48 hours to help you further.
Best,
Renz
Regarding my experience with Shoedazzle I am so satisfied and happy with what I am getting of exact sizes amazing quality and excellent delivery service.
Thank u Shoedazzle
Hello Inass,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
The shoes I ordered are size 8n half which is what I wear but these shoes are like a size 12 can't wear them you make it impossible to return them if u don't have a computer and printer so now im stuck with these shoes that I can't wear
Hi Becky,
We appreciate your feedback on how your purchase fits you! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Customer service was an absolute joke! My order was deleted because I had a legal name change of marriage. Then I was told to reorder the 11 items, however 7 of the 11 were no longer available. The representative then told me I would receive a $50 coupon to the next purchase, this was laughable as I will not shop here again! I refused to research the items originally ordered instead having the representative replace the order only to receive items I never wanted. I will not waste my time shopping on this site again and I recommend going else where for quality shoes.
Hi Jayne,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I would have never bought from this company if I knew their little gimmicks and I recommend no one else does. I should be able to opt into a program by selecting to being in it. Not by ordering something and on a small card they tell you about it and automatically put you in it. If like me you dont usually look at those things and just throw them away you get screwed out of $40 a month for nothing. Still dont understand it. This is the worst thing I've had to deal with from an online company. I will not buy again nor will I recommend this to anyone. No one should be taken advantage of like this. Beware if you do buy
Hi Keschia,
We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Yes, I did buy shoes and you guys double charge me I'm actually really piss off and I won't ever buy nothing again
Hello Karina,
We have read your review! Your feedback about our products and services is important for us to know as this will help us to provide great service to our VIP members like you. We would like to go deeper into your concern so we'd know how we could further assist you.
I'm here to help and I'd be glad to assist you further. Can you please tell me more about your concern?
Best,
Zeth
Every order from shoedazzle shows up on time, the website is easy to manage, and the VIP perks are AMAZING! I love shoedazzle!
Hi Aleasha,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
Only received one part of the shipment. Still waiting for shipment number 2 to arrive.
Hello Debby,
Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Simka,
Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth