From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
They keep charging my card even after I cancel my membership. Stealing people's money. Also they did not want to delete my account when I asked for that and I can not delete it online. Overall, Bad website
Great experience fast shipping the emails were great communication especially with the holidays. I like the prices and the fact I have an add to favorites list
Hello Sondra,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
Somewhat speedy arrival, but beautiful shoes. Much better than other stores' boots, and so pretty.
Hi Rebecca,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy
Hi. I have been trying to contact you guys from 2 months ago now. My order haven't came yet, and it has been purchased back in October. That is insane. I am patiently waiting for someone to contact me back.
Hi Kieya,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I really like the quality and styles I have purchased.
Hi Liz,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy
The site was easy to use and very straightforward to order my items.
Hi Karen,
We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!
Best,
Cathy
Fast shipping, great prices and lots of great variety!
Hi Ranecia,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Love every thing about the dizzle I only shop at the dizzle for shoes
Hi Tory,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Cathy
Shoes came and did not look like the product pictured. This happened with the last 2 pairs of platform sneakers I purchase. They were misshapen and very stiff.
Hello Melissa,
We're sorry to hear that you're disappointed with the shoes you've got from us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Bella
I had a shoe thief steal my package (not shoe dazzles fault) but the hoops they made me jump through to get my shoes so much drama, not correct info, and a lot of back and forth! The shoes were so so, nothing special about any of them, they were ok! But when I seen the price go way down, just 10 days after ordering my shoes, so upsetting (I was still waiting for my shoes to arrive). Never again will I purchase shoes from here!
Hello Leslie,
We apologize for what sounds like a very frustrating experience regarding your order! Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Zeth
The shoes are in good quality as seen on the ad. I have bought things from this side a couple of times and they're exactly thesame with what I saw. I am a premium member.
Hello Lanita,
We're glad that you are loving your purchases! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I requested return labels and I haven't received them and no shipping information was in the box. The instructions given to print them from your site does not exist.
Hello Lady,
Thank you for taking the time to write a review! Your feedback regarding your return is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you within 24-48 hours.
Best,
Chad
The caf part in the boot was way to wide. Other than that the boot has a cute unique style to it
Hello Ariana,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
Overall great service and material is of good quality.
Hello Iliana,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I love the shoes... easy for shopping... very good quality shoes
Hello Wendy,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
The shoes I ordered weren't what I expected and in the attempt to return them I would never get to talk to a real life person and now I'm still with shoes I can't wear!
Hello Imelda,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
Always have styles my daughter and I love so we get a few pairs each during the holidays.
Hello Julie,
We're glad you enjoy our unique styles! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
My boots looked cute so when they arrived, I hastily put them on and went to dinner and grocery shopping. Worst mistake ever. I've never had back pain from shoes like I did with these. Calf pain. Insane foot pain. By far the most uncomfortable shoe I've ever put on my feet. They even hurt when your sitting. I came home to send them back and seen the disclosure that I need to wear them around the house because there can be no marks on them. You know, so they can sell the (SAME) most uncomfortable low quality shoes to someone else. So I tossed them in the trash amd will not make another purchase with shoe dazzle. If they are OK with selling absolutely trash shoes, then I will keep going elsewhere for shoes like I have my whole life.
One and done here.
Hello Candice,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
Had a great shopping experience the shipping was super fast and she loved every pair
Hello Jason,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
I have 5girls that lives with me. We all joined in separately to take advantage of the opportunity and because it was so many y of us they canceled and flagged our accounts
Hello Lisa,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mounir,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane