business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Bas
January 19, 2022

Why you guys keep changing me went I already cancelled my account

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for your review. We are sad to hear that you are being charged even though you cancel already. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Illinois
1 review
0 helpful votes
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Boots
January 19, 2022

What I didn't like it's too long to come in boots were beautiful perfect fit

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rana,

We are happy your items are a perfect fit! Your feedback about our delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

New York
1 review
0 helpful votes
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Awesome
January 19, 2022

I been a customer for about 5yrs and my experience always is pretty awesome. I buy my daughters gift from the site and never been disappointed.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Flor,

Wow! Thank you so much for the awesome feedback! We are happy to know that you love our products and services! Have a fabulous day!

Best,
Jane

North Carolina
1 review
0 helpful votes
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Love Everything
January 19, 2022

I have ordered several items across the site and have loved everything so far and have received multiple compliments on the same items. Looking forward to my next order

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Jacqueline,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Illinois
1 review
0 helpful votes
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Shoes are good an stylist
January 19, 2022

Shoes are lovely you just need to know you shoe size

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Teiara,

We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Florida
1 review
0 helpful votes
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Love love love
January 19, 2022

Love love lovE love love love love love love love love love love love

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Joseann,

We are happy to know that you are satisfied with our service. Have a fabulous day!

Best,
Jane

New Jersey
0 reviews
0 helpful votes
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Sadly disappointed
January 19, 2022

I'll make it short and sweet I've had several purchases that's for and though they are cute the material is not very good also the sizing is way off

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jessica,

Your feedback about our product sizing and quality is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Virginia
0 reviews
0 helpful votes
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Awful
January 19, 2022

Never even received it and had to get a refund, went through a huge run around.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Katelyn,

We appreciate the feedback you shared regarding your order. Thank you for writing a review and bringing that to our attention. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Indiana
1 review
0 helpful votes
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Great boots
January 19, 2022

Original pair had to be returned (size issue), they processed the returned and got a replacement pair out very quickly. I was impressed by the customer service.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Matt,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you you right away.

Best,
Chad

Maryland
1 review
0 helpful votes
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I would like a refund I ordered maybe six months ago or four either way I didn't receive anything and there is no customer service number to be able to resolve this matter. Don't trust this website.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shanya,

We're sorry to hear that you have not receive your order and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you right away

Best,
Mary

California
2 reviews
0 helpful votes
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Shoe Lover
January 19, 2022

I have large and wide feet, and I am plus sized, so wide calves as well. I love shoedazzle because I can always find really cute shoes that fit me. The sales are amazing. Before I had kids, I owned so many cute shoes. My feet somehow became larger after children, and I had to give up my shoe collection, which was painful lol. I have a HUGE shoe collection that I love again, thanks to shoedazzle!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alexandria,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Illinois
1 review
0 helpful votes
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They suck
January 19, 2022

Charge me money without telling me they were going to

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kathleen,

Thank you for the feedback! We appreciate you for letting us know how you feel concerning the monthly member credit policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you immediately for further assistance.

Best,
Jane

Ohio
3 reviews
0 helpful votes
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Affordability that is Sexy
January 19, 2022

Shoe Dazzle is awesome! There is something for every style. It provides the modern individual with looks that compare to over priced products that are affordable and yet looks just as good! It's the new sexy...

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Adrianne,

We appreciate your feedback regarding our styles on our website. We love being able to provide the service that our members seek. We appreciate the time you spent
in sharing your experience!

Best,
Mary

Iowa
0 reviews
0 helpful votes
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I think it's nice for broke people
January 18, 2022

The shoes are cute and cheap. Not the best quality, but it'll do for when you don't got money.

Date of experience: January 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sophia,

Your feedback about the quality of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

New York
1 review
0 helpful votes
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More Colors
January 13, 2022

Love this site. But I usually get black cause white is the the only other option for the majority of the flat heeled boots. Love to see more color options

Date of experience: January 13, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nicole,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles and colors you like. Our Member Services team will be contacting you within 48 hours.

Best,
Zeth

California
1 review
0 helpful votes
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Very pleased
January 12, 2022

I was looking for a different pair of boots that I did not find, but I am pleased with the items that I chose.

Date of experience: January 12, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shaquis,

Thank you for the feedback! We are sorry to hear about your experience on the website. We will be contacting you within 24-48 hours to help you further.

Best,
Jane

New York
1 review
1 helpful vote
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I canceled my membership
January 11, 2022

I canceled my membership with Ronelo on Nov 26 2021 at 9:11am and my card is still being charged. Scammers! Stop charging my card!

Date of experience: January 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Beeva,

Thank you for writing a review! We are sorry to hear about your negative experience with the VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

California
1 review
1 helpful vote
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These Boots are horrible!
January 9, 2022

First off they were late, when I called customer service they were very very rude to me, they were delivered way way down the dirt driveway far from our house, in the pouring rain and in the mud just left there. Then I open them and these boots are so cheap looking, they're the wrong color, and the soles have two big lumps in them so you can't wear them! After 1 hour of wearing these shoes my back and feet hurt so bad I couldn't even walk for a couple hours. They're terrible and I want my money back immediately!

Date of experience: January 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Christine,

Thank you for writing a review! We are sorry to hear about your negative experience with your shoes and our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Colorado
1 review
0 helpful votes
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I love my boots
January 8, 2022

They were very helpful and made up for everything that didn't happen by the time I found out my package was lost because of the holidays they made it up to me ×5 I wasn't even upset and the boots I ended up getting in the long run are by far my favorite pair I wear them everyday... I love my boot
S

Date of experience: January 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane

Florida
1 review
0 helpful votes
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Amazing!
January 7, 2022

This experience has felt so seamless as well as mutually beneficial. I have loved working with Shoe Dazzle and hope to continue to do so! One of my favorite collaborations to this date.

Date of experience: January 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alexa,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane