business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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últimamente esta bajando mucho la calidad de los zapatos pecima experiencia baoe más que mejoren o perderán una clienta de muchos años

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hola Maria,

Nos gustaria agradecerle sinceramente por informarnos sobre su experiencia con la calidad del articulo que ha comprado. Nos gustaria ayudar a resolver cualquier problema o inquietud que haya tenido. Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico en breve para ayudarlo.

Mejor,
Ivy

New York
1 review
0 helpful votes
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It didn't fit
January 19, 2022

I bought a black heel. I ordered for 8.5 and I got 8.it didn't fit

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Freda,

Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Michigan
1 review
0 helpful votes
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Always on time, The best quality shoes for your buck!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Loving,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Georgia
0 reviews
0 helpful votes
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Love my boots
January 19, 2022

I was very happy with the fit and style of my new fabulous boots!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tasha,

Thank you for your lovely review! We sincerely appreciate it and we're always happy to hear that our members are satisfied. I hope you have a great day!

Best,
Jane

New York
1 review
0 helpful votes
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Great satisfaction
January 19, 2022

Problem solved and answered all my questions timely I liked her patience

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello May,

Thank you very much for such a great review! We work hard to provide the best service that we can for our dear members. Have a wonderful day!

Best,
Renz

Arkansas
1 review
0 helpful votes
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I did not order anything recently
January 19, 2022

I did not order anything recently. Someone has used my debit card can you please give me the address I cannot log into my account at all

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Angela,

We're sorry to hear about your recent experience with unauthorized usage of your debit card. We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you right away.

Best,
Mary

Minnesota
2 reviews
0 helpful votes
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Nice!
January 19, 2022

They were nice... look nice. Fit good! I would recommend any day... will shop again! Thanks

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cheria,

We're glad you enjoy our unique styles! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
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Very dissatisfied
January 19, 2022

I was charged for a monthly fee just for buying one pair of boots that i did not even like

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Heather,

Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you immediately for further assistance.

Best,
Jane

Mississippi
1 review
0 helpful votes
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Amazing
January 19, 2022

My SHOES ARE PERFECT! I LOVE THEM! I will be back! LOYAL CUSTOMER FOR TWO YEARS SHOE DAZZLE NEVER FAILS ME.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jazzie,

Thank you for your review. We are happy to hear that you are happy with our products and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Georgia
2 reviews
0 helpful votes
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Loving it
January 19, 2022

I have been enjoying me some Shoedazzle. The array of styles is wonderful.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cee Cee,

We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Canada
1 review
0 helpful votes
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Happy customer
January 19, 2022

I love the boots that i got they are comfortable and really nice

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Nekeisha,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Massachusetts
1 review
0 helpful votes
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Confusing point system
January 19, 2022

Sad my package never arrived to my home. Hard to get a real person on phone

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alysss,

Thank you for your honest feedback! We are sorry to hear that you never received your order. Our member services team will get in touch with you right away to help you further. Thanks!

Best,
Renz

Illinois
1 review
0 helpful votes
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No product that's a problem!
January 19, 2022

I can't review product I have not received... but they will do nothing about it!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jj,

Your feedback about your non-delivered product is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your order concerns.

Best,
Zeth

Texas
1 review
0 helpful votes
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Horrible
January 19, 2022

Ordered shoes in November 2021 and never received them still to this day, January 19th, 2022.
Customer service is a joke. Horrible all around.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you immediately.

Best,
Jane

Connecticut
1 review
0 helpful votes
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Disappointed
January 19, 2022

I ordered shoes that were discontinued and never got my money back and they didn't give me a credit!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nancy,

Thank you for taking the time to leave a review. We're sorry to hear that you encountered trouble with your recent order. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Kansas
1 review
0 helpful votes
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So I ordered some boots and the calf's were so tight I could barely get them zipped and I have pretty normal size calfs. So I return n trade them out for some different boots only this time with a wide calf then decided to order another pair wide calfs boots. Finally weeks later I get my exchange and the calves on these shoes I have never in my life seen a shoe with such a large calf portion I literally could have put my leg in my shoe like six times... So I returned both of them and I am still waiting exchange again. This all started in the middle of November and I still don't have a pair of boots.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Jennifer,

Thanks for your effort in writing a review of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Massachusetts
2 reviews
11 helpful votes
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Affordable Shoes
January 19, 2022

I have had a great experience with Shoedazzle and my only issue is that the boots I ordered didn't have a zipper so I had a hard time getting them on.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lenette,

Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you immediately to help you further.

Best,
Jane

Haiti
3 reviews
1 helpful vote
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Very satisfied.
January 19, 2022

This is the 3rd time I buy from this site. I bought bags and shoes. They are always of very good quality. And the prices are excellent. Delivery is also very fast. I am very satisfied.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Clairevanessa,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Déception de la qualité
January 19, 2022

La grandeur est bonne mais elles ne sont vraiment pas chaude.

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hola Jacynthe,

Agradecemos que nos haya informado sobre esto y le pedimos disculpas por cualquier inconveniente que haya tenido con su pedido. Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico dentro de las 48 horas

Mejor,
Ivy

Texas
1 review
0 helpful votes
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Texas
January 19, 2022

Love their shoes! Especially the booties! Fast shipping! I will recommend!

Date of experience: January 19, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nowwrut,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane