Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
últimamente esta bajando mucho la calidad de los zapatos pecima experiencia baoe más que mejoren o perderán una clienta de muchos años
I bought a black heel. I ordered for 8.5 and I got 8.it didn't fit
Hello Freda,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Always on time, The best quality shoes for your buck!
Hi Loving,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I was very happy with the fit and style of my new fabulous boots!
Hello Tasha,
Thank you for your lovely review! We sincerely appreciate it and we're always happy to hear that our members are satisfied. I hope you have a great day!
Best,
Jane
Problem solved and answered all my questions timely I liked her patience
Hello May,
Thank you very much for such a great review! We work hard to provide the best service that we can for our dear members. Have a wonderful day!
Best,
Renz
I did not order anything recently. Someone has used my debit card can you please give me the address I cannot log into my account at all
Hello Angela,
We're sorry to hear about your recent experience with unauthorized usage of your debit card. We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you right away.
Best,
Mary
They were nice... look nice. Fit good! I would recommend any day... will shop again! Thanks
Hello Cheria,
We're glad you enjoy our unique styles! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I was charged for a monthly fee just for buying one pair of boots that i did not even like
Hello Heather,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you immediately for further assistance.
Best,
Jane
My SHOES ARE PERFECT! I LOVE THEM! I will be back! LOYAL CUSTOMER FOR TWO YEARS SHOE DAZZLE NEVER FAILS ME.
Hello Jazzie,
Thank you for your review. We are happy to hear that you are happy with our products and service. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
I have been enjoying me some Shoedazzle. The array of styles is wonderful.
Hello Cee Cee,
We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I love the boots that i got they are comfortable and really nice
Hi Nekeisha,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy
Sad my package never arrived to my home. Hard to get a real person on phone
Hello Alysss,
Thank you for your honest feedback! We are sorry to hear that you never received your order. Our member services team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I can't review product I have not received... but they will do nothing about it!
Hello Jj,
Your feedback about your non-delivered product is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your order concerns.
Best,
Zeth
Ordered shoes in November 2021 and never received them still to this day, January 19th, 2022.
Customer service is a joke. Horrible all around.
Hello Michelle,
Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you immediately.
Best,
Jane
I ordered shoes that were discontinued and never got my money back and they didn't give me a credit!
Hello Nancy,
Thank you for taking the time to leave a review. We're sorry to hear that you encountered trouble with your recent order. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
So I ordered some boots and the calf's were so tight I could barely get them zipped and I have pretty normal size calfs. So I return n trade them out for some different boots only this time with a wide calf then decided to order another pair wide calfs boots. Finally weeks later I get my exchange and the calves on these shoes I have never in my life seen a shoe with such a large calf portion I literally could have put my leg in my shoe like six times... So I returned both of them and I am still waiting exchange again. This all started in the middle of November and I still don't have a pair of boots.
Hi Jennifer,
Thanks for your effort in writing a review of your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I have had a great experience with Shoedazzle and my only issue is that the boots I ordered didn't have a zipper so I had a hard time getting them on.
Hello Lenette,
Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you immediately to help you further.
Best,
Jane
This is the 3rd time I buy from this site. I bought bags and shoes. They are always of very good quality. And the prices are excellent. Delivery is also very fast. I am very satisfied.
Hello Clairevanessa,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
La grandeur est bonne mais elles ne sont vraiment pas chaude.
Hola Jacynthe,
Agradecemos que nos haya informado sobre esto y le pedimos disculpas por cualquier inconveniente que haya tenido con su pedido. Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico dentro de las 48 horas
Mejor,
Ivy
Love their shoes! Especially the booties! Fast shipping! I will recommend!
Hello Nowwrut,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hola Maria,
Nos gustaria agradecerle sinceramente por informarnos sobre su experiencia con la calidad del articulo que ha comprado. Nos gustaria ayudar a resolver cualquier problema o inquietud que haya tenido. Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico en breve para ayudarlo.
Mejor,
Ivy