Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The skirt was too small and don't know if I could have returned it being on sale. The store selection is great!
I always have to substitute the shoes I really want for something different because the ones I really like they never have my size
Hello Fatima,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the availability of our sizes. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Shoes are a 9 but fit like 11 wide. Only thing I wanted wide was the calf and that was an option. The calf part is HUGE! Like three to four times as wide.
Hi Tina,
We appreciate your feedback on our sizing! We will be emailing you right away for assistance.
Best,
Cathy
I'm never disappointed with my purchases. All I like to say is continue to keep me happy & I'll continue purchasing your beautiful product
Hello Deborah,
Thank you for your positive review and for sharing this with others that you like our product and service. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Didn't receive my packages and shoedazzle would not refund my order as they didn't have any of the shoes I wanted in my size
Hello Jasmine,
Thank you for your review. We are sad to hear that you are not happy with our delivery and you did not receive your package. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Great products great shipping packing and got it in wonderful timing Everytime even during the holidays
Hello Briana,
We are glad you are enjoying our products and delivery services! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
Ordering process very easy the shoes itself painful
Hello Alyssa,
Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you immediately to help you further.
Best,
Jane
Most of the shoes I ordered, I has to return and also exchange due to the reason that the size I thought would fit doesn't when it's delivered
Hello Tommy,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
I order several items and I am pleased with them all
Hello Kandace,
Thank you for your purchase and for leaving a positive review. We are happy to know that you are satisfied with the quality of our items. Have a fabulous day!
Best,
Renz
Beautiful shoe design, shoe made for show not for wear not what I signed up for canceling my membership
Hello Farisa,
Thank you for your honest review. We appreciate the feedback you shared regarding the items we have online. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I absolutely LOVE THERE style in shoes, boots ext. I've been shopping with them for a very long time now, and im going to continue to shop with them.
Hello Montia,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
I ordered once from them and not even a month later I had a second charge come out of my bank and they signed me up for the vip subscription that I never authorized and refused to give me my money back
Hi Samantha,
We appreciate your feedback on our VIP program! We will be emailing you right away for assistance.
Best,
Cathy
Besides me having to reorder my items due to never receiving my items I'm happy to say my reordered shipment arrived very quickly. Like within a week. And if I must say these items are SOOOO DOOOPE!
Hi Tonya,
Thanks for giving us a good-star rating! It's wonderful to know that you already for your items and that you got them quickly. We will be emailing you right away for assistance.
Best,
Cathy
It's same as fraud sell the merchandise low price then get $50 membership monthly without authorization
Hi Pezhman,
Thanks for your effort in writing a review of our VIP subscription! We will be emailing you right away for assistance.
Best,
Cathy
I love ShoeDazzle so much I have been shopping with them for over 6 years now I have so many pairs of shoes I have bought so many pairs of shoes for people and they love them... I will be shopping with ShoeDazzle for as long as I can..
Hello Nikkyta,
Thank you for your positive review and for sharing this with others that you like our products and services. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
They are theives! I bought only one pair and was charged more than approved... approve the 10.00... they took 60.00! Will never order from them again!
Hi Sarah,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be emailing you right away for assistance.
Best,
Cathy
I used it with my first purchase which was fine for you. Now no longer? I'll have yo cancel then.
Hello Cheri,
Thank you for your review. We are sad to hear that you want to cancel your VIP membership and remove your credit card information. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
J'ai bien aimer ma dernière commande j'attend toujours la nouvelles j'espère être satisfaite du résultat
Bonjour Andréanne,
Tous les commentaires sont importants pour nous, nous apprécions donc le temps que vous avez pris pour nous faire part de votre expérience en attendant le ou les articles que vous avez achetés. Nous nous efforçons de fournir un excellent service aux membres, c'est pourquoi un représentant de notre équipe des services aux membres vous contactera dans les 48 heures pour vous aider.
Meilleur,
Ivy
Love my purchases everytime never have a problem or complaint
Hello Cherie,
Thanks for the great review! We are delighted that you enjoyed our products. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I got an offer for 2 for $24 for my first purchase when I become a VIP at checkout. So I put 2 boots in the cart and the price was over $100 so I ended up not getting them. Bull$#*!.
Hello Sabrina,
We are very sorry to hear that you dislike our VIP-intro offer. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Tala,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the concern you have with the item you purchase. Our member services team will get in touch with you right away. Thanks!
Best,
Renz