Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
ShoeDazzle has some beautiful shoes. The sizing is hit or miss. Sometimes they fit perfectly and other times the fit is terribly off, even though you are buying the same size. Other than that, its a good buy and returns are easy.
Love the shoes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes
Hello Nadean,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I love my tennis shoes! They're so comfortable and easy to walk in!
Hello Margaret,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
Loved the experience and they went all the right sizes for my shoes! Love shoedazzle!
Hello Nicole,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
Very satisfied would recommend to everyone to join n buy from your company I luv the different colors n variety to choose from
Hello Susanne,
Thank you very much for spreading the good news about Shoedazzle! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered my shoes a month ago and still have not received them. At some facility beating to be shipped to my house. I needed them for next week. But not gonna happen. Won't order again. Takes too long to get my items.
Hello Christine,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Not a fan of the sandals. I bought a size 11 when I normally wear a size 10 and they were still too small. They also were extremely narrow. I do not have wide feet at all and I still felt like I was walking barefoot and my feet were hitting pavement. Would not recommend
Hello Elizabeth,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
I've been a member with Shoedazzle for over 10yrs. Always been satisfied with the Vite and services.
Hello Dalia,
Thank you for your loyalty. Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes don't always fit right. Some have been a little big for the size but overall, I love the shoes. I don't like the monthly subscription though.
Hello Harriet,
Thank you for taking the time to express your thoughts. We appreciate your comments on our sizing and VIP membership. Our Member Services Team will get back to you right now.
Best,
Clark
Had to call twice app was not giving credit for payment then had returned all merchandise, finally got it resolved really thinking of canceling.
Hello Lisa,
Thanks for sending your review! Your feedback about your credits and our return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
I love the shoes and the heels I got. It was so comfortable to wear and really really beautiful. People around that see it always tell me they like my shoes lol. For the price, it was really better than what I expected.
Hello Kimberly,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I can always find something to buy and people always ask me where I get all my fabulous shoes and I say "Shoe Dazzle", where else?!?!
Hello Melinda,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I think that the dress is very cute however and seems a little cheap-looking in person. But I have no complaints about delivery or the price.
Hello Sherryll,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've been shopping with SHoe Dazzle for some time now and I've never been disappointed with my selections or sizes. I use it for gifting and everyone loves it. Will always keep my membership
Hello Monique,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
This delivery company will I hope take over the big box trucks. They take good care of your box. They gently place it on your porch while taking a pic.
Hello Michelle,
Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our service.
Best Regards,
Clark
I've been buying shoes with shoe dazzle for years. Recently when I purchase my original size (11) the shoes runs small. When I order a size up (12) sometimes it runs small, sometimes it's runs big, and sometimes it runs just right. I don't have the time or the energy to keep purchasing shoes that don't fit online, then make returns, it's not fair. Only wish shoe dazzle has a store location especially here in NY. I didn't experience that in the beginning of my membership. And to be honest, I'm thinking of canceling my membership because if I can't buy shoes…what's the point.
Hello Vania,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Shoes fit well but have very little support. Nothing available for thick ankles.
Hello Heather,
Thank you for taking the time to express your thoughts. We appreciate your comments about the product you purchased. Our Member Services Team will get back to you right away.
Best,
Clark
Great quality items, customer service and timely responses
Hello Allison,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our product and services.
Best Regards,
Clark
I was shipped stuff I didn't order. No packing slip or return sticker
Hello Laura,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the return policy. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My experience hasn't been satisfactory because my product was defective, and I am not able to wear it. Product did not look as pictured on the website
Hello Williette,
Thank you for taking the time to leave a review. Your feedback about the quality of our product, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Clark
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Christina,
Thank you for taking the time to provide us with feedback on our size and fit. Your review is extremely valuable to us, and we will respond as soon as possible. Our Member Services Team will get back to you as soon as possible.
Best,
Clark