business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Luve my new Shoes
June 20, 2022

My experience was fun getting to choose cute shoes and actually getting them and trying them on was absolutely amazing feeling.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angelica,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Devoted shoedazzler
June 20, 2022

I am usually satisfied with all my purchases, I know it takes time to develop but I am hoping for more plus size options in clothing

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erica,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Ohio
1 review
0 helpful votes
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Lakey Flat Sandal
June 20, 2022

These sandals are clearly marked sz 5.5, but they are HUGE! The sandals measure 12 inches from heel to toe. My foot is 8 inches from heel to toe. I rated them on the ShoeDazzle website and included a photo next to a pair of size 6 sandals. It's almost comical.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tammy,

Thanks for sending your review! Your feedback product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

District of Columbia
1 review
0 helpful votes
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I made several purchases of various pairs of shoes, received a great discount. The packaging, shipping and delivery was prompt. The actual products are amazingly beautiful and gorgeous up close.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dominique,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Nevada
1 review
0 helpful votes
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Shoecrazy
June 20, 2022

I like that I get notified of flash sales, I love the quality of customer service and shoe selections

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natasha,

We are glad you are enjoying our products and promos! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
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Amazing quality!
June 20, 2022

Shipping was super fast! I was nervouse buying online bc i have very thin feet and usually have to try on heels bc they tend to always fit loose. But these were prefect! And the quality was amazing. Shoes look exactly as pictured.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ruth,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

New York
1 review
0 helpful votes
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Love shoes
June 20, 2022

It was great the shoes came on time and I really love them

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Junner,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Michigan
1 review
0 helpful votes
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Bodysuit purchase
June 20, 2022

Bought a bodysuit that was pictured with matching pants. Thought they came together but I was wrong. Bad on me but I thought I would just go ahead and buy the pants, too. Shoe Dazzle doesn't even carry the pants so now I'm screwed... and worse, yet, while searching for the pants, I find the same bodysuit for half of what I paid for it. So I didn't really get a first time buyer 'deal' at all, like you claimed.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laura,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Indiana
1 review
0 helpful votes
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SKY HIGH
June 20, 2022

The heels I received were waaayyy too high and I checked the heel inches when I ordered them. Something was labeled because there is no way I can wear those heels
Very disappointed

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Heather,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Arizona
2 reviews
0 helpful votes
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I used the chat feature to let Shoedazzle know that I received my shoes, yet, they were too snug for the size I had ordered and requested the next size up. I have not yet received the next size up to see if they will fit properly but my experience with Shoedazzle is always pleasant and they make sure they get it right for me. I hope that the next size up fits properly and that being said, I know Shoedazzle will make sure I get what I need to feel fabulous as well and comfy in my shoes.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Heather,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

South Carolina
1 review
0 helpful votes
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Was very excited with my purchases, but one of my purchases was too small as I got the same size in both shoes. I tried to return one pair for a bigger size but couldn't. I would have even just wanted a store credit but was unable to do that so now I'm stuck with a pair of shoes that don't fit!

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dee,

Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Washington
2 reviews
0 helpful votes
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Always great value
June 20, 2022

I love Shoe Dazzle, and have a literal mountain of Shoe Dazzle shoes in my closet. I hope they assess the sizing of size 12, as there is a large discrepancy between pumps and boots; otherwise I will continue to order their shoes like I have for the last 4 years!

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kristin,

Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away. Thanks!  â€‹

Best,
Renz

District of Columbia
1 review
0 helpful votes
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Disappointed
June 20, 2022

The shoes were definitely a big disappointment
They wear too big; the style was not like was pictured online; fabric was wrong; shoe not made with care

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Illinois
2 reviews
0 helpful votes
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Never received my shoes! Sad.
June 20, 2022

I have never had a problem with Shoedazzle and shoes being delivered until now. I ordered a pair of shoes and 3 weeks later, I still haven't received the shoes. Customer service even gave me a hard time about getting a return. Now I am hesitant about ordering again even if this has been my go to website for shoes.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kahea,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping/delivery and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

California
1 review
0 helpful votes
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Shoedazzle Review
June 20, 2022

Everything was great. I loved everything I bought and everything arrived in good conditions and very fast.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alexa,

We're glad that you are loving your purchases! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Georgia
1 review
0 helpful votes
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Two for One
June 20, 2022

I bought two pairs of sneakers, and I pleasantly surprised at how ell and comfortable that both pair fit!

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Toni,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your sneakers! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Cute and Sassy
June 20, 2022

I am very pleased with the last two pear of shoes purchased. Each pair is true to size and the red pair is getting rave reviews from friends and family.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shevette,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Thank you for your review. Have a great day!

Best,
Renz

Vermont
2 reviews
0 helpful votes
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Shoes revew
June 20, 2022

Shipping was fast and omg the shoes are so nice good quality and true to size

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello LesleyAnn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Ordered products recently, which I love, but shipping took over a month

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ali,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Great experience
June 20, 2022

Wonderful experience. I recommend to everyone that they should shop here.

Date of experience: June 20, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Fatimah,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth