business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
grey star
grey star
grey star
grey star
grey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Taunia S.
Unfollow Taunia S.
Share Review
Report Review

Wrong size
November 2, 2022

I ordered 3 pair of shoes with my size set at 10. I got one that is a 10, one is a 9, and one is a 7. I have tried several times to do a return for a credit and it errors and won't let me continue.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Taunia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.

Best,
Allison

Illinois
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

Crap
November 2, 2022

Cheaply made. A size bigger... the tops are so wide. Looks ridiculous..

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
Follow Cynthia A.
Unfollow Cynthia A.
Share Review
Report Review

Mostly satisfied
November 2, 2022

I understand why y'all need to have ads but they are far too frequent

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Cyndi,

Thanks for your effort in writing a review about the marketing. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.

Best,
Tina

Georgia
1 review
0 helpful votes
Follow Samantha K.
Unfollow Samantha K.
Share Review
Report Review

Great
November 2, 2022

It was good and I will be shopping with you guys again very soon.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Samantha,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Canada
1 review
0 helpful votes
Follow Charisse S.
Unfollow Charisse S.
Share Review
Report Review

Great Boots
November 2, 2022

The boots I received were exactly as described. I am 100 % satisfied with my purchase & will continue to order from Shoedazzle.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Charisse,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

California
1 review
0 helpful votes
Follow Gilson A.
Unfollow Gilson A.
Share Review
Report Review

Love my shoes!
November 2, 2022

Great products very happy with them shipping speed was early really happy!

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jenny,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
Follow Alicia V.
Unfollow Alicia V.
Share Review
Report Review

VIP is a huge plus for me, the fact that I've a closet full with shoes of different styles and colors and it's all thanks to shoedazzle,, I'm very much impressed honestly…. Let the truth be said,, my only issue is the size of the heels,, this can be a pros and cons for anyone, but if you have a small tiny feet like me then you'll understand. Now this is not to scare anyone,, it's just my opinion
It is a cons for me tho,,,, but it's okay because I'm not a big fan of heels anyway even though I'll love shoedazzle to work on it and improve because they really have some cute heels and I'm tempted to buy them. Lol

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Alicia,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Canada
1 review
0 helpful votes
Follow Barb T.
Unfollow Barb T.
Share Review
Report Review

Unsatisfactory order
November 2, 2022

I ordered a pair of ankle boots. They were delivered today and they are not the ones I ordered.

What can be done?

Barb Ranch

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Barb,

Thank you for the feedback about your experience with the product you received from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Canada
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

SUPER CUTE SHOES
November 2, 2022

Just bought a few pairs from this site and they all fit awesome really cute stuff for a good price
Definitely recommend

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jessica,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
Follow LaNai B.
Unfollow LaNai B.
Share Review
Report Review

Boots, Boots... I could hardly wait!
November 2, 2022

This was probably the best buy for a friend. I saw the boots and thought of her the silver boots was saying something

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello LaNai,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.

Best,
Renz

Canada
1 review
0 helpful votes
Follow dan X.
Unfollow dan X.
Share Review
Report Review

Great product
November 2, 2022

Was easy to navigate site, choose what i wanted. Item came early to boot

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dan,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the most seamless shopping experience possible. Have a great day!

Best,
Renz

Wisconsin
1 review
0 helpful votes
Follow Meagan V.
Unfollow Meagan V.
Share Review
Report Review

That's fast shipping
November 2, 2022

Got the exact boots/colors/size that I ordered, and everything showed up super fast! Only took about 3 days

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Meagan,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Texas
1 review
0 helpful votes
Follow Courtney Y.
Unfollow Courtney Y.
Share Review
Report Review

Fabulous
November 2, 2022

I love my shoes from shoedazzle! Almost every shoe I own is from shoedazzle!

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Courtney,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

California
1 review
0 helpful votes
Follow Jasmine H.
Unfollow Jasmine H.
Share Review
Report Review

Did not receive package
November 2, 2022

My order was divided in two packages and only one package was the delivered, the second package was delivered to the wrong address.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jasmine,

It is with great regret that we received your feedback regarding the status of your order. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Colorado
1 review
0 helpful votes
Follow Alexis W.
Unfollow Alexis W.
Share Review
Report Review

Order Did Not Get Delivered
November 2, 2022

I ordered a shoe and the delivery date was about a week and a half out. 3 weeks past, I got a "Delivered" but still nothing. I called customer service and the representative made it seem like it was my fault the package never got delivered to me. Didn't get me a full refund either and she let me know the boots were already sold out.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alexis,

It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Texas
1 review
0 helpful votes
Follow Anastasia R.
Unfollow Anastasia R.
Share Review
Report Review

Still haven't received my order
November 2, 2022

I've got a confirmation email saying delivered but it never arrived on my end. I've called and say to wait 48 hrs. I really want my items

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Anastasia,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Ohio
1 review
0 helpful votes
Follow Barnes N.
Unfollow Barnes N.
Share Review
Report Review

Still no shoes
November 2, 2022

Never received shoes. Customer care was great and helpful

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimela,

It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Georgia
1 review
0 helpful votes
Follow Tiffany O.
Unfollow Tiffany O.
Share Review
Report Review

Shoes
November 2, 2022

Loved my shoes, I just wish you didn't have to have a membership. I just can't afford it.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tiffany,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Pennsylvania
1 review
0 helpful votes
Follow Gordy T.
Unfollow Gordy T.
Share Review
Report Review

Shoedazzle for boot president please!
November 2, 2022

My boots came quick and they look even better in person! Great quality and a great deal

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lissette,

It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Texas
1 review
0 helpful votes
Follow Lee I.
Unfollow Lee I.
Share Review
Report Review

Ankle boots, that's made brown suede on the outside with soft cotton on the inside to keep the feet very warm.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Samiria,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz