business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
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Illinois
1 review
0 helpful votes
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I love the shoes and im considering to buy more shoes

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Letrice,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Alabama
1 review
0 helpful votes
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No shoes
November 3, 2022

These shoes have been ordered over a month ago and I still have not yet received

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tamia,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
1 review
0 helpful votes
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Great
November 3, 2022

Very pleasant speak with understood the reason of me calling and made it happen without any problems

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gloria,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Florida
1 review
0 helpful votes
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Halloween costume shoes
November 3, 2022

I brought these shoes for my Halloween costume. An did they! They are so sexy an nice. I got them for a police outfit. If the real lady cops could wear them I doubt ppl would be getting in trouble as much. Yea right... They all gonna be trouble to get to see the nice outfits. Thks again.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amber,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Georgia
1 review
0 helpful votes
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Quality and Fast Shipping
November 3, 2022

I ordered 4 pairs of boots. One I returned because I wasn't satisfied with the color. Returns are so easy! The boots I kept are made well, true to size, and very comfortable. I've received compliments on all of them. The only down side is this company wants you to pay a membership fee each month to receive the boots at discounted prices. Unless you are a boot fanatic, it's not worth it. Be careful of the fine print. I was able to cancel my membership very easily. Highly recommend.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lisa,

We appreciate the feedback you shared regarding the VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Connecticut
1 review
0 helpful votes
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Good
November 3, 2022

Good I loved this shoes. Thank you. The shoes come on time.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marinel,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Georgia
1 review
0 helpful votes
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Personal
November 3, 2022

Need better selection all look similar to each other

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Sharon,

Thanks for your effort in writing a review about the selection we offer. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.

Best,
Tina

Georgia
2 reviews
0 helpful votes
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Entrapping Policies
November 3, 2022

I liked the shoes I purchased but; I don't like the must buy policy or you take our money. I unsubscribed because of this policy. There are to many businesses that sell shoes to fall for that and fifty dollars a month is to much demand on someone to buy shoes monthly whether we want to or not. You can keep these shoes because; they don't dazzle that much. Next?

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Desiree,

Thanks for your effort in writing a review about the VIP membership. We always want to make your shopping experience as easy as possible.We will be emailing you right away for assistance.

Best,
Tina

Alabama
1 review
0 helpful votes
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Displeased with purchase!
November 3, 2022

I ordered a pair of boots and the cuff was for a person with big calf, they look like they were waving in the wind, and I didn't like that!

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jimme,

Thank you for sharing your experience with the product you got from us. Your feedback will help us what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

California
1 review
0 helpful votes
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Boots
November 3, 2022

I love the boots I ordered " they fit great and look Cool'

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelly,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Nice customer service
November 3, 2022

The delivery was perfect timing, their customer service was a top notch, l will patronize again

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kemi,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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Shoedazzle experience
November 3, 2022

I love shoe dazzle the shoes are very affordable and extra comfortable lots of styles to choose from I don't shop anywhere else for my shoes I had Achilles surgery and plantar fasciitis surgery and shoes hurt my feet not shoedazzle shoes I love it

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tikesha,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Nevada
1 review
0 helpful votes
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Boots
November 3, 2022

Shoedazzle was very helpful when I needed to do
An exchange. The new boots came quickly and the boots were made well from quality material.
I will order from them again. Their VIP program is great.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Keo,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

South Carolina
1 review
0 helpful votes
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"Returned to sender"
November 3, 2022

My package was sent back to the manufacturer for some weird reason before it was delivered to be it was out for delivery in my town and they didn't deliver my package instead they sent it back.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Anyjha,

We appreciate the feedback you shared regarding the status of your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Tennessee
1 review
0 helpful votes
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My shoes
November 3, 2022

Loved it had no problems the shoes fit and they are very comfortable and cute had got a lot of compliments when I went out of town with my boots on

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bomesia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Good service
November 3, 2022

It was good service there's nothing to say outside of the shoes seem to be good quality haven't had a chance to wear them yet but the delivery and everything was really quick and I'm going to buy some more shoes

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Veronica,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Michigan
1 review
0 helpful votes
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Un resolve,
November 3, 2022

Not good I order shoes and some one said I cancel which I did not, if not corrected l will cancel my subscription I am not please, I'm very disappointed this is unlike shoe dazzles

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Johnson,

It is with great regret that we received your feedback regarding your purchase. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Germany
2 reviews
0 helpful votes
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Not for everyone…
November 3, 2022

The site never has anything in stock. And once it's sold out, it never comes back. There's not nearly enough wide width/calf options compared to the hundreds of other shoes. There's barely inclusivity for plus size women for clothing either.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kyerria,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Canada
1 review
0 helpful votes
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They Better Dazzle Me...
November 3, 2022

It's the first time I have ordered from this shoe and accessories company, I I excited to see if they're good or better than what I am expecting.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello June,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth

New York
1 review
0 helpful votes
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Great purchase
November 2, 2022

My purchase arrived quickly and I was able to surprise my friend with this item as it was unexpected.

Date of experience: November 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ann,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz