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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I love the shoes and im considering to buy more shoes
These shoes have been ordered over a month ago and I still have not yet received
Hello Tamia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very pleasant speak with understood the reason of me calling and made it happen without any problems
Hello Gloria,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I brought these shoes for my Halloween costume. An did they! They are so sexy an nice. I got them for a police outfit. If the real lady cops could wear them I doubt ppl would be getting in trouble as much. Yea right... They all gonna be trouble to get to see the nice outfits. Thks again.
Hello Amber,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I ordered 4 pairs of boots. One I returned because I wasn't satisfied with the color. Returns are so easy! The boots I kept are made well, true to size, and very comfortable. I've received compliments on all of them. The only down side is this company wants you to pay a membership fee each month to receive the boots at discounted prices. Unless you are a boot fanatic, it's not worth it. Be careful of the fine print. I was able to cancel my membership very easily. Highly recommend.
Hello Lisa,
We appreciate the feedback you shared regarding the VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Good I loved this shoes. Thank you. The shoes come on time.
Hello Marinel,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Hi Sharon,
Thanks for your effort in writing a review about the selection we offer. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
I liked the shoes I purchased but; I don't like the must buy policy or you take our money. I unsubscribed because of this policy. There are to many businesses that sell shoes to fall for that and fifty dollars a month is to much demand on someone to buy shoes monthly whether we want to or not. You can keep these shoes because; they don't dazzle that much. Next?
Hi Desiree,
Thanks for your effort in writing a review about the VIP membership. We always want to make your shopping experience as easy as possible.We will be emailing you right away for assistance.
Best,
Tina
I ordered a pair of boots and the cuff was for a person with big calf, they look like they were waving in the wind, and I didn't like that!
Hello Jimme,
Thank you for sharing your experience with the product you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the boots I ordered " they fit great and look Cool'
Hello Kelly,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The delivery was perfect timing, their customer service was a top notch, l will patronize again
Hello Kemi,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I love shoe dazzle the shoes are very affordable and extra comfortable lots of styles to choose from I don't shop anywhere else for my shoes I had Achilles surgery and plantar fasciitis surgery and shoes hurt my feet not shoedazzle shoes I love it
Hello Tikesha,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Shoedazzle was very helpful when I needed to do
An exchange. The new boots came quickly and the boots were made well from quality material.
I will order from them again. Their VIP program is great.
Hello Keo,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My package was sent back to the manufacturer for some weird reason before it was delivered to be it was out for delivery in my town and they didn't deliver my package instead they sent it back.
Hello Anyjha,
We appreciate the feedback you shared regarding the status of your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Loved it had no problems the shoes fit and they are very comfortable and cute had got a lot of compliments when I went out of town with my boots on
Hello Bomesia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
It was good service there's nothing to say outside of the shoes seem to be good quality haven't had a chance to wear them yet but the delivery and everything was really quick and I'm going to buy some more shoes
Hi Veronica,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Not good I order shoes and some one said I cancel which I did not, if not corrected l will cancel my subscription I am not please, I'm very disappointed this is unlike shoe dazzles
Hello Johnson,
It is with great regret that we received your feedback regarding your purchase. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
The site never has anything in stock. And once it's sold out, it never comes back. There's not nearly enough wide width/calf options compared to the hundreds of other shoes. There's barely inclusivity for plus size women for clothing either.
Hello Kyerria,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
It's the first time I have ordered from this shoe and accessories company, I I excited to see if they're good or better than what I am expecting.
Hello June,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
My purchase arrived quickly and I was able to surprise my friend with this item as it was unexpected.
Hello Ann,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Letrice,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia