business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Alabama
1 review
0 helpful votes
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Terrible shipping
April 4, 2025

I received my package completely destroyed. I called to ask if they can replace it. They sent a return label but said they would not do a reship until the old was received. (Even though it was not even wearable!) I sent the item back over a week ago and the new shipment still says pending! I ordered green heels for St. Patrick's day and now it's almost April!

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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So cuteee!
April 4, 2025
Updated review

Super cute sandals. Perfect for dress season
Great buy

Date of experience: March 25, 2025

SUPER!
March 11, 2025
Previous review

Love my new knitted coat. It's so unique and stylish. Thank you.

Date of experience: March 1, 2025
Pennsylvania
1 review
0 helpful votes
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Frustrated
April 4, 2025

I ordered from my showroom, before the time frame ended and was still charged the monthly fee. Not cool!

Date of experience: March 25, 2025
Kentucky
2 reviews
0 helpful votes
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Excellent
April 4, 2025

I love shopping on Shoedazzle.com, I get amazing deals and some at super low prices! And they have all the styles to match everybody's taste,so many different ones to choose from.

Date of experience: February 9, 2025
Maine
1 review
0 helpful votes
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Frustrated
March 28, 2025

All of my orders I have been returning, because the shoes are not comfortable and I have 3 credits to use. I would like my money back to be honest.

Date of experience: March 18, 2025
Virginia
1 review
0 helpful votes
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Always great service
March 23, 2025

The order process was easy. It's always easy to shop, sometimes hard to make decisions. 🤭
It's also great to be a VIP and receive rewards and perks. I love that we have a choice to get the credit each month or not.
I love Shoe Dazzle

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Robers.
March 22, 2025

My experience with Shoedazzle has been horrible, they are not in business for customers satisfaction or a win win, really bad business model for today's market, they goal is still money from customers in a sneaky way.

Date of experience: March 12, 2025
Arizona
2 reviews
0 helpful votes
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Good deals.
March 20, 2025
Updated review

Some items are good quality. Good deals too, sometimes

Date of experience: March 10, 2025

Delivery sucks! Cancel your subscription NOW!
August 27, 2022
Previous review

I've ordered plenty of times from Shoe Dazzle on a continuous monthly basis and never had any issue. I was so thrilled about my order because I finally was going to get the perfect fit and design that I had wanted. Some items were not in stock but when I initially placed the order, everything showed up that it was indeed in stock and ready to be delivered once I would place the order, AFTER I placed the order, I did get an email confirmation after I had paid and the order had been placed. So I figured that once the item became available it would just ship like normal. Especially because most of the other items I ordered were indeed in stock and ready to go. I was ecstatic about my upcoming order. You see, I have an upcoming ladies conference to attend that I planned to wear in what was contained in my order and some of the items, I had waited for, for months just so it would show up as being available on the order screen. It was a very large order; 14 items in all.
Well, lo and behold, I had order paid got my email confirmation and everything looked normal so it was just a waiting game of when I would receive my order. I even got to order confirmation when my order has been shipped, a few days after I received an order confirmation of just placing the order.
Well, I was getting the email updates from SHOE DAZZLE so I can track my order. I thought everything was going normal.
Once once the order said that it left the. Warehouse and it was on its way, I thought everything was cool and good, however my order never came to my address.
FedEx who ShoeDazzle uses to deliver, changed the shipping label and ended up sending it to my old address that I left at 6 years ago! I seen the label on the box was labeled: re label. It was a big ordeal to right the wrong!
God worked everything out, and I did literally pray for it, but God is the one who worked this out. Imagine if I didn't pray? My order would have been lost and I would have been out the money.

Date of experience: August 27, 2022
New York
1 review
0 helpful votes
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Poor Quality
March 20, 2025

I bought these shoes two weeks ago and wore them for the first time today and the heel came off.

Date of experience: March 10, 2025
Illinois
2 reviews
0 helpful votes
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So happy I found shoe dazzle
March 19, 2025

I got a wonderful deal and quality shoes. Very fast. Thank you so much! They look and feel amazing 👏

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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Horribly🙂‍🙂‍
March 18, 2025

No he recibido mis zapatos y el app todos los días dice una fecha diferente, aún los espero desde final de febrero.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Love Love Love
March 18, 2025

My order was correct and I received it in a timely manner. ShoeDazzle is my "Go To" for all my shoe needs.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Business pants
March 18, 2025

I have been a shoe dazzle customer for well over a decade. I ordered two pairs of business pants, plain black, and houndstooth. I like the look of the pants however they get very stretched out and baggy from sitting during the day. I wish they would hold their shape a little better. Also, I wish they would bring back the original Customer Service platform. Apparently when you call, it's just fab, they're rude, they don't care if your package gets lost, etc. more difficult to deal with.

Date of experience: March 8, 2025
Canada
1 review
0 helpful votes
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Love as always
March 18, 2025

Love as always.need more colors and trend style. Better if its more trendy and more colors

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Excellent
March 17, 2025

Great as always. My shoes and jeans were perfect. Black jeans have some white marks on them. Blue jeans are great. Red tennis shoes are perfect except they are kinda short.

Date of experience: March 7, 2025
Kentucky
1 review
0 helpful votes
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Order on hold
March 17, 2025

I ordered three pair of shoes they all arrived no problem. They were too small so I exchanged them for a larger size and sent the three pair back through Happy Returns. Now my order is on hold and has been for days. I would like to receive my shoes in the correct size that I have already paid for and haven't.

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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Convenient
March 17, 2025

It's very convenient, no pressure or obligations. You can purchase at your time not on theirs. At any moths if you don't buy anything you skip with no pressure. They offer discounts, VIP points rewards! Been a member since I could remember won't go anywhere else!

Date of experience: March 7, 2025
Virginia
1 review
0 helpful votes
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Excellent!
March 17, 2025

You're help was greatly appreciated. Thank you very much

Date of experience: March 7, 2025
Illinois
2 reviews
0 helpful votes
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Red accessories
March 17, 2025

I purchased these items, for red is my favorite color. I wanted them for Valentines Day, however, due to incorrect shipping to former address, I didn't get them & had to reorder them. I was not charged any additional money, which I'm grateful.

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Greatttttt
March 17, 2025

I've been a customer since 2009. Love all my shoes. True to size. Wide variety, and shipping comes fast.

Date of experience: March 7, 2025