Shipito

When the product arrived they show the photos
And when i requested to consolidation they just holded it and never responded plz guys help me to fight against them and how to close the company i wish god plz make thier bussnis worst

I ordered from two 3rd Parties through Amazon. Both parcels were delivered on the same day to the warehouse in Tualatin. I booked the consolidation of those 2 parcels, and i sent the custom declaration for the whole order. Shipito opened the first Amazon parcel took out 2 small envelopes and put them again into one box again! The second parcel from Amazon was completly ignored. Then they made the customs declaration for all 4 items for the only box with 2 items they created. After many mails and chats, i gave up and accepted to have double customs costs and double shipment costs. They didn't even hand out a coupon for $5 for the wrong consolidation.

Shipito is possibly the worst company to choose for handling your package forwarding in USA. In my experience

They are liars, cheaters & stole my money.
AVOID AT ALL COSTS!
If you want online support that just claims 'we are looking into it' but nothing happens - then choose

Shipito.
If you want to give your modey to a company that lies, deceives & doesn't deliver - then choose Shipito.
Do your research & check the reviews - there are a LOT of unhappy victims of these scammers.

I have a love/ hate relationship with Shipito. In the past 6 months i've moved about 40 packages so i use them a fair bit.

Sometimes, the service is amazing. Packages are checked in immediately and mailed out immediately. At other times, the packages take over a day to action. When running a business, i need my packages out asap. I live in Kuwait and the weekends are Fri/ Sat and the WH is closed on the american weekend which is sat/ sun so that causes a lot of invonvenience. I would prefer a service that had at least reduced hours of working on the weekend rather than being shut. Some customer service agents don't care and aren't afraid to show it.

TLDR: when it works it works great but if you're time bound, i wouldn't recommend them.

Was new to forward shipping, was a bit afraid due bad reviews,
Made account and had Some questions, opened livechat and they helped me outstanding, only SMALL hassle was the account verification, but again the livechat helped me (Livechat 24/7 open)
Would recommend this company to everyone!

4 stars rating not 5 cause there is always and everywhere room for improvement

Review"
I ordered two packages be delivered to Japan. The first package was delivered with no issue, however upon receipt of the delivery notification from Fedex of the second package(not shipito mind you) a security review was issued against my account that took many days to resolve. After this bogus security review was finally ended (had to provide many sources of evidence that I in fact had ordered a computer monitor), the second package that I KNOW they have has never been logged as received. Mind you this is a $1,500 computer. It has now been 10 days and it is still in limbo status. This does not make me feel optimistic. If what you are shipping is important, look for other options. Also I paid for expedited shipping from Dell to Shipito and they negated it by holding on to it and ignoring me for over a week.

**UPDATE**
12 days after delivery they finally responded to my support ticket. You might think this is a joke but now they are requiring FULL PROOF that this package was delivered to them. Do you know what that means? They probably lost it.

Re-Packaging service is worse than expected. Shipitto asks for money to consolidate packages and each seperate service like "fragile sticker" on costs extra. Excra orders are not fulfilled but paid in advance. Package does not display any "Fragile" sticker on it. Packaging of obviousely fragile goods done as without brain! Fragile goods are placed plain on the ground of a box. On top of the goods were placed some bubble folia - not to protect goods but to cover. Absolutely not recommended!

They have been unable to verified my account whereas i was at 70% what is more than necessary based on their FAQ
So very bad experience with an item not delivered.
I lost my money

Shipped so many parcels without any hassles. I highly recommend this fantastic company. If you want peace of mind give Shipito a try, you won't regret it.

Ive been using shipito for almost 2 years now, best service for getting your US based shopping consolidated for shipping, you save loads with the services they provide.
Well done guys, keep it up.