SheShowReviews 169

I ordered 3 pairs of pajamas. I received 1 pair. I am getting no response from the company. I can't log in to the web site, am I able to reset my password.

I ordered three white Christmas pajama sets on 9/25/24.I received two out of three of the items in my order l have reached out to customer service multiple times and have been charged for all 3 sets and have yet to receive the third pair. No teaching or email confirmation when I ordered, good thing I did a screen grab, not that it's helping. Super frustrating

This company knocks off designs from US Designers with small businesses. They are a Chinese based company that should be put out of business. Do NOT buy from them. Their quality is also polyester and horrible.

I ordered 5 things over 30 days ago. I don't have my order and communication with them is impossible.
This is getting to be commonplace with all these pop up companies. Id really like my order or my money back.

Didn't fit and nearly impossible to return. Policy stated company won't accept a return without an RMA number and they told me they no longer issue these and if i wanted a refund I had to send the item back to them IN CHINA. They offered a 20% refund if i kept it then later increased to 30% when i explained their return policy stated an RMA is needed for them to accept any return shipped back. After much useless emails back and forth they refused to issue me an RMA. I was afraid to mail it to China as the cost is very high and there was a very likely possibility they wouldn't accept it, so i gave up and took the 30% refund and kept the product i didn't want that didn't fit. I will never buy from them again

Don't order from this company. No way to really track the shipping and no response from company. A huge waste of money and time.

Ordered Queen Elizabeth II rainbow long pajamas (women), and received some coronation pajamas that I would never have ordered. Shipping took 2 weeks.
Dreadful experience.
Don't order from these people. 👎🏻

ZERO STARS. Quality of items were bad. Returns are not US domestic and they want you to ship back to their warehouse in China and shipping always costs more than the items to do so. They make you take a 40% refund and keep their crappy items. This place is a scam. DO NOT PURCHASE FROM!

Do not buy from this site. The website states they accept returns but they DO NOT. Stay away.
They asked me to give the item to a friend, LOL! Total scam site

I ordered 3 items as Christmas gift Dec. 10th. 9 days later it still has not shipped. Now need to find other gift & try to get my money back. NOT WORTH IT!

The design on the pajamas I ordered are blurry and distorted. The logo on the champagne bottle is supposed to say "Veuve Clicquot."

I ordered my shirt on May 14, in time for the 4th of July. It's now July 2nd and I never received my order. Don't waste your time or money.

I cannot speak to the quality of their products, because I still have not received my order that I placed almost 3 weeks ago. It was for Father's Day and I had nothing to give my husband despite ordering well in advance. I contacted them over a week ago and they lied and said I had ordered a pre-sale item that was not available to ship yet, but it conveniently shipped out from China that same day. It never said anything about presale on the website and acted like I should receive my item in approximately 7 to 10 days. Do not order from this company unless you have lots of time to wait.

I ordered a large which is my normal size. Sooooo small. It fit my mom perfectly who's an extra small. So disappointed for it being $30z no cup side or measurements. The only measurements are the strings. And only by size you can order a different size top or bottom

Ordered on Jan 20, received items on Mar 9. Quality was poor, material was very hard, and t shirt was penetrated and had a hole in it. The items also didn't fit. I requested a return for full refund, but the company has been very tricky and difficult to deal with.

They first asked me to keep my items since it'd cost them too much to pay for return shipping (turned out the company was in Mainland China), then gave me 2 option after I refused - keep my items for 30% back, or I pay full return shipping from the US to the address in Mainland China. When I refused and insisted, and showed them their return policy (which offered full refund and covered shipping for items that didn't fit), they claimed that the sizes were "adjustable" (they were not). After I insisted on return, they would come back every time with "solutions" that were not return and refund, including resending the item that was damaged. Disgusting experience.

I'm still dealing with them after over a week of frustrating communications after requesting return. I've never had such a difficult experience requesting a refund. I don't know if I'll ever get a refund from these crooks and can only wait to see what other trumped up clever excuse or "solution" they can come up with to avoid giving me a refund and getting me off their backs. Their return policy is a joke.

Also there seems to be only 1 person in customer service - "Elena Herbert" - and everything is up to her.

--- Update: They have reported this review hoping to get it taken down, and also asked me to take down this review

I bought a shirt for the Super Bowl on January 20th. It's February 28th and still have yet to get it. Contacted costumer service and all they said is be patient. I'm about to dispute the charges if I don't get my item soon. The tracking is completely false also. Buyer beware.

I placed order. Money was charged to credit card. After a week I visited site. Was told I had not made an order, but they kept my money. I emailed. No response at all. This was to be a gift item. Very disappointed.

I ordered Queen Elizabeth tea towels on November 23,2022. I ordered 5 of them and the total was $101. It is now January 6,2023 and I have no towels, no way of tracking this shipment since it comes from China. Had I known this before placing the order, I would never have put it through. They are telling me that it is delayed due to storms, but those storms were about a month ago. When I checked through the Tracking site of USPS, it advises that it was sent back to the facility. I would caution anyone to be sure you are aware when ordering things from the internet that the original seller is not U.S. based.

I ordered socks on 12/1/22 it's now 1/3/23 and still no socks with no explanation! They never said it would be over a month to receive my order. Not very good customer service at all.