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Claim Your BusinessSheetz Inc has a rating of 2.83 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sheetz Inc most frequently mention customer service problems. Sheetz Inc ranks 12th among Grocery sites.
I ate at Sheetz today and the workers went out of their way to make my order perfect. They were kind and courteous and everything looked and tasted perfect! Thank you so much!
This business is a scam. I never received my order and all emails to this business bounce back. Do not order from them!
This business is a scam. I never received my order and all emails to this business bounce back. Do not order from them!
So Sheetz is definitely trying to make money now off their customers.
The 2 for $6 deal on their breakfast sandwiches is definitely not worth it go to a nearby tiger market or Wawa which have better deals shame on Sheetz as much as your customers try to make you all succeed. Steven Dodson Virginia
Products used:
Breakfast
You must spend at least $50 before you've even earned enough points to receive so much as a coffee for $1.69. Never use your rewards for cents off per gallon of gas. Actually it will take nothing more off at the pump than your usual three cents per gallon for being a member, and you'll have lost the points you spent a lot of time gaining. Sometimes you'll find you randomly lost points for no apparent reason. For example, yesterday I had 157 points. Today I have 105 points. This happens frequently.
The sheets for board program is a scam I've I redeemed my points $1.30 off on gas everytime I have tried to use the $1.30 off it never goes through I called customer service and tried to explain it to them the man on phone would not let me talk he keeps saying that I'm not using my points I have had the employee help me and it's still not working
Products used:
Gas
Sheetz Car Wash is Terrible! Customer Service is Awful!
I went to the Sheetz Store in Carmichaels, PA, to use their car wash. 2 out of 3 times of using it, the wash stopped working on me. One time the wash started spraying water and then stopped. The second time my car was covered in soap and it stopped. I had to get out of my car and pull the emergency cord to exit the wash. When I went into the store they treated me like a criminal. The manger is absolutely rude and should be reprimanded. I will Never go Sheetz again. They lost my business indefinitely!
Absolutely outrageous wait. 90 minutes waiting in person on Christmas? Be courteous of people's time and have enough staff working. TURN OFF mobile or delivery orders when you are this busy to catch up. No consideration for people's time. Smh corporate greed. The food quality and latte was also not good. Would NEVER return.
I ordered 2 hotdogs with nacho cheese and the hotdogs was cold burnt my 7yr old went and took a bite and was choking on a piece of plastic that was in it I go to sheetz all the time this is very careless stuff like this keeps happening and sheetz will lose me as a customer.
Went to Sheetz in Scranton for the advertised $1.99 gas special. Waited in line for a long time, then discovered that the line I was in did not have 88. So had to find an employe and ask. He told me you had to be in a special line to get it. 88 was only available in a few lines. So at that point I just left because I had already waited for a long time. There were customers complaining all over. I feel this was obviously a bait and switch scheme. Not with me though. I just left and bought gas elsewhere. Now they lost a really good customer. I'll never buy gas there again!
Today 9/16/23 i placed an order at sheetz for a sandwich. There was also another lady who ordered.1 person was making the food, another worker was doing I have no clue. I waited a good while finally the other customers food was ready. So i asked was my veggie sandwich almost done, she apologized and told me she hadnt even started. So I let her no tht I could no longer wait i was on my way to work. She apologized as i walked out the door.
I ate at Sheetz today and the workers went out of their way to make my order perfect. They were kind and courteous and everything looked and tasted perfect! Thank you so much!
Tip for consumers:
N/a
Products used:
Food
I $25 dollars worth of food.salad,sub,smoothie.salad, sub had not tomatoes,pickles,olives,hardly any steak,meat,peppers etc. very disappointed with this I know thing are tough but at least give me what I paid for had I looked before I left I would have told them to keep it
I was going to fuel my truck in Newark ohio yesterday. Price on the roof over the pumps was$4.179 diesel. When I started to fuel the pump was $4.459. I have a 36 gallon tank. I asked the cashier about the price difference and he kind of just blew me off. Needless to say I went elsewhere.
I don't know how to Say that there are 3 people at night there that make me feel so welcome. Sheila,Sean, and a Pretty Young Lady named masuhn or something. There all so polite and great with all customers. Hope they are continued respected and treated right. Sheila is one of the Most dedicated Managers I've ever seen. Much Love and Light to All 3 of them. Matt from down the street. Store 338 on Midlothian and Providence.
Harmar pa sheetz is worst. General manager has attitude problems. Orders get screwed up. Workers walking around talking between each other while customers wait for help. Food is nasty n sloppy
There was one nice elderly lady running the register with 12 customers waiting. I used the restroom and felt like I needed to go cleanup after I left. Clearly over worked and understaffed.
Your night staff are $#*!ty n need better attitudes towards costumers and learn some human decency and respect
I stopped in a couple of days ago for a quick bite to eat from the location in Duncannon. I decided to try the breakfast burritos which were 2 for $4.
These things were not only tiny, but, by far, the most horridic, disgusting, vile, trash that could barely be considered 'food'
Soggy from overheating, the moron behind the counter forgot to put tue egg s in it, just absolutely nasty.
I'm never expecting anything good when I walk into a Sheetz. But even for them this was below standards! I would much rather starve!
I've had food at Sheetz before and oftentimes I was disappointed. However, today I ordered a bacon wrap. I opened it and took the first bite and instantly, I realized it was going to be delicious. The bacon was crispy but not to the point where it tasted burnt. The pico was fresh and the tomatoes weren't soft. The onions I got were crunchy and full of flavor! Overall, I'm impressed and I think I will continue to give Sheetz a chance! Good job y'all!
I doordashed drinks and it took 3 hours to get them to me and they were melted the guy asked them to remake them and they would not remake them either like come on! Do better.
Sheetz does not provide an email address and requires an on-line form submission, which is controlled by a bot that will reject and customer complaints.
I submitted a question about a new location, I received a response that the location was out of their distribution area.
I tried to submit a follow-up asking how that could be because they had locations in all directions from the location in question and I would like a more detailed explanation. The bot would not submit the form because of unacceptable complaints.
Products used:
Customer service
U $#*!ing piece of $#*! never in my life have ever seen such lazy $#*!ing $#*!ed $#*! workers every goddamn thing I ordered they messed up u $#*!ing scumbags shouldn't even be allowed to live $#*!ing disgraceful to this country here what u should do instead kill ur self right now kill urself $#*!ing all of yall can suck on my $#*!ing $#*! my big black $#*!ing wrapped up tortilla $#*! ya $#*!ing understand ya $#*!ing $#*!s
Tip for consumers:
suck my $#*!
Products used:
dildo
First and foremost, Sheetz prices are out of hand considering the quality. Especially MTO prices. For instance, you can buy 3 chicken tenders for nearly $6. Right off the bat, nothing screams out at you but once you see the 3 thin, 2.5 inch long McDonalds nugget sized tenders (I had to ask them if I accidentally bought a Happy Meal, to their confusion), you will quickly feel that familiar feeling of utter disappointment. You want a salad? Prepare to drop $12-$15 for mostly old greens and more of their overpriced chicken remnants.
Now, if Sheetz gave tiny/aged proportions at the expense of paying their employees a livable wage, I think I could get over it. The general employee only makes $9.50 / hr, and this is POST 2022 inflation. That isn't livable! One hour of a full shift barely covers the cost of their lunch. Neither the general items in the store nor the prepared food are worth the convenience fee. Truly one of the worst convenience stations of our time.
If the [extremely small proportions of] food weren't fairly decent (in terms of taste), I'd give the company a single star. Don't do this company any favors; let them go out of business. They certainly are NOT doing any favors for you.
Tip for consumers:
Don't support Sheetz Gas Station(s)
Products used:
MTO Services
The food here is always excellent quality, made quickly, and the staff are very friendly, courteous and professional. Facilities are clean, dining area is light and tables are clean. Is a regular stop for us when we are in that area.
Products used:
Food
Navigating Sheetz app to pump gas just not worth the aggravation. So much crap.
Ps sorry 4 ur loss.
Frequently very busy and understaffed. MTO is frequently slow, but at least it is made to order! Coffee is great. Open 24 hours is handy, and gas is usually same or a penny less than other places.
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