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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Fits well and worth to invest in it! The quality is very good!
Great products and great customer service experience. Prices are affordable!
Your satisfaction means everything to us, Shantan. Be one of our Brand Ambassadors! Click here: shpmint.com/ambassador to get started! :)
I love shapermint and all the lovely leggings I recently ordered for me and my daughter (it was her first ever experience with any shape wear so we started her with leggings!) Needless to say we were both floored butts were lifted stomachs smoothed (especially from all the extra holiday delicious food) everything put in it's rightful place and then SOME! Giving us CONFIDENCE and a BONDING experience ( showing her mom knows all the cool secrets to growing up fabulous shapermint, big and sexy hair, perfectly long manicured coffin nails, ripped jeans etc...) It was almost as special as getting her first bra years ago. Well anyway thank you shapermint you have the best products these leggings were no different they were perfect just like this company! Happy holidays
You almost got us speechless, Suzanne! It means so much when our best customers share their awesome experience. Ever thought of becoming our Brand Ambassador? You'd be a great bet for sure! If you're interested, learn more here and sign up: shpmint.com/ambassador. Hope this season finds you all wrapped up in happy!
From the user friendly site to the excellent customer service experience, and very very stylish products, what more can I say?
WOW! This just made our day, Olufunke! So happy we have made you a happy camper! Continue spreading the love and be part of the Shapermint Crew. Just head on to this link to learn more and sign up: shpmint.com/ambassador.
I tried your product to improve posture and back pain, it does the trick! We
When I first opened the package, I thought, "oh they sent me a size for a Barbie size. But, since I am on lockdown I figured let's see if I can wiggle my way into these. Well, once I got them on I wore them for 36 hours straight. Under a tunic, a short dress, or a tee shirt. In my mind, they are flattering and make me look and feel great in my clothing!
Oh wow! You've got such a wonderful experience right there, Roxanne! Thanks sooo much for sharing this! Continue sharing the love and join the Shapermint Crew! Head over to this link and sign up: shpmint.com/ambassador. ❤️
The products are AMAZING. I love everything that I ordered. And the customer service is beyond stellar. I have already recommended Shapermint to several friends and they love everything, too! Thank you!
Awww! This just melts our hearts, Tabetha! Thanks for sharing your wonderful experience and for spreading the love! We'd be so honored to have you as one of our Brand Ambassadors. Join us! Just head on to this link to learn more: shpmint.com/ambassador.
Fast, friendly service! They leggings were exactly as described - sturdy and supportive, and I'm sure I'll wear them a lot!
Hooray! So glad you loved them and we're honored to have made you a happy camper, Elaine! Wanna keep on spreading the love? Be our next Brand Ambassador and join our crew! Sign up through this link now: shpmint.com/ambassador.
Love the thickness of the material. Only problem is it slides down and I'm always adjusting it.
Don’t worry, we won’t let your tinsel get in a tangle, Kirsten!
All the items I purchased by bra size fit amazing but the size chart that converts that to S M L etc. we're not accurate to my body size. But I'm 100% happy with my other purchases.
The Shapermint piece I ordered fit perfectly and hides my flaws. It is very comfortable an made well.
We're over the moon hearing this, Suzanne. Glad that you loved everything about your shapewear. Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador. ✨❤️
All Excellent! Love the product! Love the delivery times.
And we love you too so dearly, Alexina! Thanks so much for spreading the word. We sure you'll be a great addition to our Shapermint Crew - join us! Sign up through this link: shpmint.com/ambassador. ❤️
The original product didn't fit but they let me swap it out and even covered the extra cost of my second cami! I wish the leggings fit but i went up and down a size and couldn't get the right fit. I do love the cami's though. Very comfortable and the compression is great!
Everything I was looking forward! Material holds you in all the right places but comfortable to wear!
I received the active leggings in a 3x and they r VERY see thru and no compression at all! Im 5'5" and 230lbs and i really can't even wear it.
Oh no! We'd love the chance to make things right and turn your experience around, Souheila. Don’t worry, I won’t let your tinsel get in a tangle!
They've changed my whole look! The quality is also A+
Fantastic! Glad that you found your perfect fit and that your shapewear made such a wonderful difference for you, Nina! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
Ordered the size suggested and it fit great. Comfort a 5. Large chest EE and felt supported.
Awesome! We're thrilled knowing that your shapewear delivered the promise and got you fallen in love, Samantha! You might wanna become one of our Brand Ambassadors - now's your chance, gorgeous! Sign up through this link: shpmint.com/ambassador.
Fits perfect, I love all items I have purchased.
Easy to order,
Delivery was not long, customer service is extremely good
Woohoo! We count ourselves lucky for having such an amazing customer like you and made you feel SATISFIED! We'll be honored to have you as our next Brand ambassadors too! Interested? Check out his link to learn more: shpmint.com/ambassador.
Sizing is a challenge with buying clothing online and shapermint recognizes this! Fabulous exchange and return policy. They made sure I got the right style and fit... without me having to deal with returning... and I love my final purchase!
Oh gee! You just made us blushing over here, Dana! Thanks for appreciating our efforts in providing you an awesome experience. And we're glad that you loved your shapewear too! Keep on spreading the love and join our Brand Ambassador Program. Sign up through this link: shpmint.com/ambassador. ❤️
I was happy with the wireless bra that's why I got more! I'm not as fully satisfied with the high waisted leggings because it flares out at the bottom. I had to fold it so it can look better.
We're happy hearing that you loved your shaper bra, Marjorie! Don't worry, we'll make you even happier by helping you get your perfect fit and having your leggings exchanged for free! Just send us your order details here: http://m.me/shapermint. ❤️
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Yay! Can't wait for you to try more items, Petronella! Keep rockin'! :)