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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I was happy with the wireless bra that's why I got more! I'm not as fully satisfied with the high waisted leggings because it flares out at the bottom. I had to fold it so it can look better.
Perfect for my size with the extension who help a lot before I loose weight
Happy to have made you satisfied with your purchase, Sandrine! We'll be the first on the line cheering for you from start to finish of your weight loss journey. We'd love to have you our next Brand ambassador too! Join us though this link, pretty: shpmint.com/ambassador. ✨❤️
I have made three orders in short succession as I greatly enjoyed the products I had ordered and received, and Shapermint always seems to be offering wonderful and enticing deals! I am very impressed with their speed in shipping to Canada and also with the fact that the shipping offer for my second order actually worked! So many businesses exclude international shipping from promotions, which can be very frustrating as an online shopper. I am still waiting on my third order as it was only placed recently, but I'm very happy with the products I've already received and would highly recommend the Empetua-brand products in particular.
You made our day, Kayla! Thank you so much for the love you send our way. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I ordered 3 shaper underwear and the fit was perfect. I have been wearing them everyday, all day and they did not roll down. I felt so beautiful and confident that I ordered the camisols and tank tops. You guys deserve 5
We can totally relate to that, Shannon. And seeing this feedback you made would just make our hearts explode with so much love, thank you. Anyways, wanna go and try to be one of our Ambassadors? Feel free to check this link. https://shapermint.com/pages/ambassador
Enjoying the fit and look of my new bra. Have ordered from them several times before and will never hesitate to do so again. Packaging is the best also
Everything about this company is great! From the buying experience to the exchanges. I bought the high waisted shaping leggings in large (usually an XL, but recently lost 40ish lbs, so I figured large would work). They fit like leggings should, however, they are not squat proof. I think they will work for tunic tops and sweat shirts, but nothing shorter. That is the only reason I did not give them a 5 star review.
We are known for being hard-headed in making sure our customers gets the best experience with their orders, Jaime. Please send us a PM of your order details using this link so we set you up for a free exchange. Thanks! http://m.me/shapermint
Great product, but it's best to size down if your looking for a firm fit. I purchased the high waist thong
Hi Chemonia! Please, if you are not satisfied with the fit, we can get you something as an exchange. You can share your order details here. http://m.me/shapermint
Really comfortable. Love the way it fits
Would definitely recommend it to other people
Awww.Thanks for those sweet words from you, Eldri. Send us your photo and be one of our brand ambassadors. Click here https://shapermint.com/pages/ambassador for more details. Stay safe! ❄️
Everything I have purchased here has been excellent quality. I am very impressed with the products and have referred several people.
Oh, yes! Thanks for spreading the love, Shelley. You'd be a perfect addition to our Brand Ambassador Crew! Here's the link to know more about it: https://shapermint.com/pages/ambassador
The shapermint customer service experience was amazing! The first size I ordered was too big and the exchange process was quick and easy. I love the way they fit, they are so comfortable, and really don't roll down.
Glad everything is okay now, Jessica. We're very happy to hear this! We'd love to have you as one of our Brand Ambassadors. Here's the link to sign up: https://shapermint.com/pages/ambassador
Fits well, arrives on time, makes me look good I love buying them when there's a good sale.
We love you too, Rachel! Perfect timing! We have them on Holiday Sale! Get ready to SLEIGH THEM! Also, you may want to join our Brand Ambassador Crew! You'd be a great fit for sure! Here's the link: https://shapermint.com/pages/ambassador
Comfortable, can be dressed up or dressed down, and easy to get on. And as an amputee, that's very important!
Oh, yassss! So good to hear that, Kim. You may want to become one of our Brand Ambassadors! You'd be a great fit for sure! Here's the link: https://shapermint.com/pages/ambassador
They are made for someone who is much taller than 5 foot 1.5 its crazy long on me.
Good thing we are a marketplace, Pamala. We have a variety of shapewear that you can choose from. Our Fit Experts will recommend what's going to work best for you. Exchanges are free! Send us your order details through this link: http://m.me/shapermint
Comfy bra, but needs less stretchy straps to hold up F cup breasts.
We'd love to know more about what happened, so we can make it right, gorgeous! We have free exchanges and wide variety of shapewear that could work best for you. Send us your order details through this link: http://m.me/shapermint
I purchased online a pair of high waisted leggings. They are comfortable... thick enough to wear without fear. Easy care, affordable item.
Oooh! We love that "thick enough to wear without fear" That is so gooood, Nancy! Hey, you'd be a perfect addition to our Brand Ambassador Crew! Please please sign up here: https://shapermint.com/pages/ambassador
This is my third purchase. I love the smooth lines and how nice my clothes look on me. This is the best shaper I have ever worn!
I am happy with my purchase. The cami is very comfortable to wear and it gives you support without being uncomfortable. I am a pleased customer.
It's one of our favorites too, Denise! Yay! You know, you'd be a perfect addition to our Brand Ambassador Crew! Sign up today! Here's the link: https://shapermint.com/pages/ambassador
The people who work for Shapermint will do all they can to make sure you are happy. They even corrected an error that was my fault. All the products I have received have been high quality and comfortable
Awesome! Glad everything turned out well, Marcia. We'd love to have you as one of our Brand Ambassadors. If you're interested, here's the link: https://shapermint.com/pages/ambassador
The moment I put the shapeware on my confidence went threw the roof! I immediately took pics and sent them to my friends so they could go purchase their own.
Awwww.Lovely to hear those sweet words from you, Comeisha. Help us to spread the word of LOVE and CONFIDENCE by sending us your photo, and be one of our awesome brand ambassadors. Click here https://shapermint.com/pages/ambassador for more details. Enjoy the holiday season!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy hearing that you loved your shaper bra, Marjorie! Don't worry, we'll make you even happier by helping you get your perfect fit and having your leggings exchanged for free! Just send us your order details here: http://m.me/shapermint. ❤️