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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I work 12 hour shifts or more a night and I forget I'm wearing the bra til I strip down for a shower.
I could live in these leggings. I read the reviews and opted for a size small, even though I probably would have picked medium (I'm 5'3 and ~150lbs) and I'm glad I did because they fit perfectly. I wish they did a bit more for my mommy belly but they do make me feel streamlined. I will add that panty lines are a bigger issue due to the compression.
Thanks for letting us know, Julia. Good thing that we are a marketplace, we carry multiple brands with different level of compression. Plus, exchanges are free! Send us your order details thru this link: http://m.me/shapermint
So far, I love all the items I have purchased. I plan on buying more in the future.
Marvelous choice, Karen! Let's keep the love coming! Be one of our Brand Ambassadors! Here's the link: https://shapermint.com/pages/ambassador
I order this bra and i am so happy i did. This is most comfortable bra that i have had. The support is great as well
I usually wear an XL and ordered the control leggings. They were extremely small and could not wear.
Hi, Sheila. We're here to send your perfect fit for free! Please share us your order details thru this link: http://m.me/shapermint We'll be waiting!
I like that these leggings are actually high waisted, and that they have that clear material sewn into the inside of waist to keep them up. They are comfortable, and are not see through. Love them!
Love the products. Fit amazingly. Great customer supports. And fast delivery.
Oh, yasss! Keep the love coming, Nathalie. Be one of our Brand Ambassadors! Sign up here: https://shapermint.com/pages/ambassador
It's easy to browse for what you need on the site. Also, if you ever need to e-mail for any type of support, they quickly get back with you. And they are so friendly and helpful!
We always aim to deliver a friendly service, Melissa. Thanks for noticing that! We'd love to have you as one of our Brand Ambassadors. You'd be a great fit! Here's the link: https://shapermint.com/pages/ambassador
Easy to order, arrived quickly, fit perfect... so I placed a second order.
Wow! Considering a spare?!?! LOOOOOOOOVE! We'd love to have you as one of our Brand Ambassadors, Diane. Sign up here: https://shapermint.com/pages/ambassador
I loved my new bra when I received it. But I find that I can only wear it about 2 days and then it looses some of it's strength. Once I wash it, it fits fine, again. I love the fit and feel but this is something I'm not happy about.
Oh, no! It shouldn't work that way, Karen. Allow us to further assist you on this. We have FREE exchanges! Send us your order details through this link: http://m.me/shapermint
Great experience all around. Customer service is outstanding. Never felt better with my new cami. Ty
Awesome! Glad you loved it, Tracey! Be one of our Brand Ambassadors! You'd be a great fit for sure! Here's the link: https://shapermint.com/pages/ambassador
Fits good, does what I need it to do. Comfortable and makes me feel confident!
Yes! A woman with confidence! Sending you love and positivity, Victoria. We'd love to have you as one of our Brand Ambassadors. Sign up here: https://shapermint.com/pages/ambassador
Doesn't hold my whole boobs in. If I had gotten a bigger size it would have been too big. Love my underwear!
Hey, Grace. No worries, we can have it exchanged to your perfect fit for a better result. It's on us! Send us your order details thru this link: http://m.me/shapermint
The order placement was very easy, Shapermint bra's are amazing it feels as if you don't have a bra on so very comfortable, I will never wear another brand. Shipment time turn around was fast as well.! Thank you Shapermint.! I highly recommend these bra's.!
I always love going to the shapemint website, there's always something new and great prices.
Just wishing i got my orders faster always waiting
We know that it takes a lot of patience waiting for the order you love, Amanda. We'll make sure to keep bettering our service for a smoother transaction. Thank you!
The bras came with an extender for the back. What a great idea! Bras are very comfortable. I'm 38 B, don't need a lot of support. Haven't had a chance to wear the body shaper yet. Very happy with the delivery time and packaging.
Still haven't found the perfect fit on the long shorts, the leggings and the bra. New shipments are on their way and I'm keeping my fingers crossed.
We're crossing our fingers with you, Zenaida. Are the new shipment for the exchanged items? Please know that we have free exchanges. Message us via FB messenger through this link: http://m.me/shapermint
I love the products and can't believe I lived so long without them. Everyone online is so helpful. The only thing is that the specials do not automatically apply. I did not find the special pricing until I went through an email and after I had put my second order in, so I paid $60 for two pairs when there was a special price of $42 for two.
The sizing is off though. By the chart, I was to buy a 4x. I checked with the online girls, letting them know that I wear a 20 Levi jeans and they suggested a 3x. I bought both the 3 and the 2x. The 2x fits like a dream and the 3x is roomier but comfortable for lounging and pajamas.
Hey, Yvonne. Please know that we can have the 3XL exchanged to 2XL for free. We want your whole Shapermint experience to be awesome! Share us your order details thru this link: http://m.me/shapermint
I am grateful to find high quality, comfortable products at great costs!
We're grateful for you too, Lynn! Join our Brand Ambassador Crew today! If you're interested here's the link: https://shapermint.com/pages/ambassador
Decent amount of compression, stayed up all day and was comfortable.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Same feels, Taran! So comfy that you forget that you still have it on. We'd love to have you as one of our Brand Ambassadors! If you're interested, here's the link: https://shapermint.com/pages/ambassador