On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bras are very comfortable don't even know you have one on! Great company to deal with! Looking forward to my camis getting here! Highly recommend this company
Bought a size too small and was sent the right size for free!
Ordered 2 of the bras they are the most comfortable bras I ever purchased would recommend them highly
It definitely holds it all in!
Nice quality I love that I don't giggle!
I totally recommend this! I have more of your products and I'm super impressed!
Your satisfaction means everything to us, Kathleen! Looking forward to the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
I ordered 2 shaperment underwear. I am happy with them, however one seems smaller than the other, and I ordered same size. I can still wear, but am confused. They both say 2xl on them.
We hear you, Lori. Allow us to help you get a FREE exchange for the right fit. Please send us a DM here: http://m.me/shapermint
My support where is usually the first thing I take off when I get home. But to my surprise I wore this scoop neck camisole all day got home and continued to wear hit until bedtime. They most comfortable and most effective shapewear I have ever worn. I will be ordering more different styles!
Hearing that you had great experience is the best thing we could hope for, Barbara. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more shpmint.com/ambassador
I loved the first 3 bras, so I ordered 2 more! The fit was great, and I added 2 more colors to my collection.
Thanks for spreading the love, Lori. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Stay beautiful!
I'm pleased with every item I've purchased from Shapermint. I've purchased several pairs of their Empetua tights, the Curvees tights, Curvees undergarment tanks, and their Truekind bras. Each item is a much needed boost to my wardrobe and most of all my comfort and confidence with my appearance. I highly recommend Shapermint.
You’ve got us sporting big smiles, Tanya. We stand behind the quality of the Shapewear we carry from our very best brands and wants to make sure we meet your expectations. Also, a beautiful soul like you is fit to become our next Brand Ambassador. If you’re interested, please sign up here: shpmint.com/ambassador
Very good quality, fit perfect, will purchase other items.
Lovely to hear that, Kay. Send us your photo and be one of our awesome brand ambassadors. For more details, just click on this link. https://shapermint.com/pages/ambassador Stay safe!
The Truekind bra is the best ever! Super soft, comfortable, supportive & it even mininizes. I already have 4. This will be my only bra from now on.
Awww.Thank you for those sweet words from you, Martha. Send us your photo and be one of our awesome brand ambassadors. For more details, just click on this link. https://shapermint.com/pages/ambassador Stay safe!
Great product. Fits very well. Doesn't roll down when I walk.
You have no idea how you made us so happy today, Yvonne. Snap a photo then send it to us, and be one of our awesome brand ambassadors. For more details, just click on this link. https://shapermint.com/pages/ambassador Stay safe!
I find this bra to be very comfortable, without need for adjustments throughout the day. I find it keeps everything in place, but does still show the lump under the band on the sides (my extra back fat).
Glad that you loved it, Cathy. But we're worried about the lump under the band that still appears. Don't worry, we're here to sort things out. Just slide us a DM through this link. http://m.me/shapermint Thanks!
I love my leggings. They are breathable, and comfortable. They move when I move. And look so so distinguished. I can wear them to work. And still look professional
I chose to buy leggings in 2 sizes because I was unsure which was correct.
I intended to buy the one that fit, then exchange the one that did not for the right size. Customer service was amazingly responsive. It was all done by email. And I love the leggings.
Awesome customer service and quality products! I love the leggings and biking shorts. Very comfortable! You just have to find the right size/fit.
Yasss! That’s awesome, Yameda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I have been spammed with the Shapewear ads for a while now for the shapewear tanks; so I though I'll give them a try and I'll so glad I did. I feel so much more comfortable in clothing knowing that the little ‘extra bits' are neatly tucked in and my shape is really smooth in clothes again - it actually gives me a shape again! I'm already going to get the last colour so I have to wear with any outfit. I can't be without them now. Perfect to wear all day and the compression helps keeps things tight without making you feel too warm. Definitely a 5/5 for me!
WOW! Music to our ears, Katherine! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
It really doesn't roll up. Hide my muffin top with out me feeling like can't breathe. I recommend to others.
Yay! That’s great to hear, Sonia. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Ordered 2 of the same bras.
One was tan the other black, both same size.
When I got them the black one was too small even with the extender. The tan one was fine and quite comfortable. I called to let them know the situation and they were very understanding and was told they would send a new black one out right away. I haven't not received my replacement yet. That's why so far I give it a mediocre review.
We'd would love to check the status of your replacement, Alison. Send us a message on this link http://m.me/shapermint so we can better assist you.
Me emocione viendo las ofertas y decidi comprar porq en otro sitio tuve problemas asi que llegue con uds. Mi experiencia ha sido buena en cuanto a los productos... pero ha habido errores como mandar una panty manchada q me reenviaron cosa q agradezco y ahora no llego mi bolsa de regalo q venia con la compra q hice... el servicio al cliente muy bueno... en cuanto a los paquetes recibidos solo el primero me encanto como q diga ya llegue honey... q te manden folleto es muy bueno para conocer mas productos y laa calcomanias muy motivantes en estos tiempos... algo q recomiendo no dejen de mandar los folletos y calcomanias se siente feo solo recibir el paquete de productos y de vez en cuando hagan envio gratis con cualquier compra... gracias por escucharme... sandra zamora...
Thank you for your feedback, Sandra. If you need us, you can send us a message on this link http://m.me/shapermint anytime.
The items were delivered when they said it would.
The items I bought are good quality.
I was skeptical about them at first but I'm glad I took the risk.
Yay! We're happy to hear this, Hailey. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This truly gave us a smile. Sending you love, Barbara! Hey, you may want to join our Brand Ambassador Crew. You'd be a great fit! Here's the link: https://shapermint.com/pages/ambassador