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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I was very hesitant to order from an unfamiliar site but I have to say my experience was well worth overcoming my fears. First of all both the bras I order fit perfectly and are super comfortable. They arrived quickly and in a nice small envelope not a huge box.
I did have to return a pair of leggings. They were to small and I did not care for the fabric but I will say it was the easiest return I have ever done in my life. If all returns were this easy life would not be so frustrating. Definitely will recommend this site to other and will shop it again!
Website is easy to maneuver. The best part, the fit is absolutely wonderful. Bra does not ride up and you don't even know you are wearing in. I also have the pull up shaper. Since I a short waisted it does ride up a littlle, but not enough to be uncomfortable. In fact, I just ordered another Bra.
Heaps of love for you, Catherine. If you want to try a different size or an exchange for your shapewear that rides up, feel free to send us a message here http://m.me/shapermint. Exchanges are on us.
Shapermint makes ordering, communicating, and returning easier than any other company I've EVER run across!
Thanks for spreading the love, Alyse. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador Stay beautiful!
I have ordered a few different products and i have really loved all of them
You’ve got us sporting big smiles, Jenn. Looking forward to the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
I ordered two bras online, then discovered that the price was in American dollars, not Canadian. The total was more than I could afford to pay so I contacted customer service to cancel my order. Since the bras were already en route, they cancelled the fee but let me keep the bras which are of excellent quality. I highly recommend the bras; they are comfortable and give good support. Just watch out for the difference in price if you don't live in the US.
Thanks for sharing your experience here, Elizabeth. Looking forward to hearing that you ordered again for the other colors. Stay awesome!
My shapers live up to what was advertised. I love them all.
Awesome feedback, Doris. Our hearts are full of love. Love that we can spread to everyone. So take a pic, flaunt it and be one of our brand ambassador! Click this link to learn more: shpmint.com/ambassador
Stay beautiful!
I ordered a cami in 3xl and I got a small. Previously I ordered two cami's and they sent me the wrong sizee
Leave it to us, Lorena. We’re here to help. Can you message us at http://m.me/shapermint, so we can take care of your FREE exchange for the right fit?
The only thing I didn't like is that it rolls in the back.
A different size or style can get you going, Maria. Let us help you get a FREE exchange for the right fit. Please send us a DM, so we can better assist. http://m.me/shapermint
I really loved to shop at Shapermint, I like the Products but I really love the customer Service. Nothing more to say.
You’ve got us sporting big smiles, Cornelia. It means so much when our best customers share their awesome feedback. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Stay beautiful!
Love the products. Exactly as described and very comfortable
Thanks for spreading the love, Corie. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador Stay beautiful!
I ordered an extra large they fell great but not as much compression as expected, gave my review and the company sent me a new pair in size large free o price and shipping! The leggings are strong excellent quality material and all that, exceeded my expectations and the customer service is incredible!
That is part of our core, Maribeth. If great customer service is the blood, then excellent quality is the heart that pumps it. Let this be heard! Become our brand ambassador by clicking on this link. https://shapermint.com/pages/ambassador
Stay awesome!
My granddaughter loves the underwear I got her
They hold her in and she loves them. The price was not bad at all fantastic material
The leggings are absolutely the best. I am extremely happy with how they fit and stay up. The high waisted underwear also stays up and stays true to form.
That's what we aimed for, Crystal. Now that you fell in love with it, let them witness your sweet victory. Be one of our next Brand Ambassador. Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Stay awesome!
I love this product. Usually when I get towards the affternoon/early evening, I'm ready to discard my bra. I dont even feel like I'm wearing one now. And I had 2 lumpectomies in one side and it resulted in a rather noticeable disparity in size between my breasts. Other bras would fold leaving a rather noticable line, this has not done so. I am so pleased with the shapermint and plan on getting more and throwing out the old bras I have.
You’ve got us sporting big smiles, Kathleen. You can get all the colors next time. Be one of the Brand Ambassador, and help us inspire other women too. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
Love these leggings! I got them to wear under my stressed jeans when it's cold, but like them so much I have since bought sweaters and long shirts to wear with them also.
Your satisfaction means everything to us, Robin! Looking forward to the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
I like Shapermint's collections. I have been able to find several well fitting bras and they are comfortable and
me look better in my clothes. I have tried their shorts and leggings and they are comfortable and fit well. The fabric
Is soft, comfortable and strong. I look forward to shopping from Shapermint for a long time.
Hearing that you had great experience is the best thing we could hope for, Maria. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more shpmint.com/ambassador
Fast shipping, great communication, and they emailed to make sure I was completely satisfied with my purchase!
We appreciate the compliments you send our way, Pamela. Your satisfaction means everything to us. Be one of our next Brand Ambassador. Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Stay awesome!
First comfortable bra I have worn in my life, and I am 72!
Also the best customer service.
You deserve the best, Judy! We appreciate the wonderful feedback. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I am very satisfied with the truekind style bra. After buying my first one, I purchased 2 more. Will buy more to replace my old ones.
Truekind bras are a game-changer, Nancy. Can't blame you if you can't get enough of them. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Love the product. Great fit
Delivery was quick ordering was easy
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You made our day, Mary. Thank you so much for the amazing feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador. We offer awesome perks.