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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Product is fine but I have been bombarded with emails. Spam. Would not recommend just for how annoying the constant ‘tell us how we did' emails are
It rolls down and makes me fell uncomfortable.
Have to be fixing it by pulling it up all the time
Worry not, Hazel, we got you covered by our 100% fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint and help you right away. Thanks!
Customer service will help in any way possible if you have questions or concerns.
You made our hearts melt, Sarah. Thanks for the lovely feedback. If you need us, we're a message away on this link: http://m.me/shapermint
Ordering was easy, prices are great and my order came super fast and was perfect
You've got us blushing over here, Janet. Thanks for the lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I got my lost product replaced without an issue. It was fast and the representatives were great. Thanks for making it so easy.
We're happy to be of help, Sandi. If you need us, we're just a message away on this link: http://m.me/shapermint
Very good customer service and fast delivery. Resolved exchange of product with no hassle. Exchanged product much better
Its ok. Not giving enough support. Material is not strong enough
Sorry to hear this, Michelle. Allow us to exchange yours for free. You can try a different size, brand or item for free. Just send us your order details here: http://m.me/shapermint
So comfortable, haven't worn my under wires since receiving these.
All day comfort is a game-changer, Ellen. Glad you liked them. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Fits perfectly brought another one l am planning on buying the leggings too
We're excited for your next purchase, Olivia. We're sure you're gonna love the leggings! Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Fits well and very comfortable. Want to order more. Have told several friends about shapermint.
Wow! We're grateful for you for spreading the love, Barbara! Glad that you're in love with your shapewear too! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
I don't usually use this type of shapewear, but was very pleased with the way they fit. And I liked the packaging as well.
This is lovely to hear, Cinddy. We appreciate the feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Comfortable to wear all day. No rise in wearing it.
Wish it was a little more compressed fit. But well worth the price..
Hey, Gorgeous! If you need one with higher compression, we can exchange them for free. Just drop us a message on this link http://m.me/shapermint with your order details.
Bottoms fit great. Tops not so much. But am waiting for replacement for those. I will say dealing with customer service was a pleasure.
We're happy to be of help, Clara. If you need anything, we're a DM away on this link: http://m.me/shapermint
From the first moment I put my new bra on, I was in love. I wear mine from morning to night in great comfort. So I ordered two more and now I'm set. Introduced them to a friend and she ordered one too.
Thanks for spreading the love for us, Judy. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador. We'd love to work with a lovely person like you.
The website is so easy to maneuver and I alive the positivity this brand eminates. I truly feel like I'm beautiful, which is a huge change for me.
These camis do exactly what they claim. They do not roll up and they smooth all the lumps and bumps. They are not restricting either. Good job Shapermint!
Thank you so much, Michelle. Our hearts are full. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Quick delivery. Easy returns. Even though they say free returns, there still is a return fee, though minimal.
Sorry to hear you've process a return, Lynne. If you need us, we're just a message away here: http://m.me/shapermint
Love everything very comfortable at shapermint also great service
We're feeling the love, Maude. Thank you! Perhaps you'd like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
The high waist legging and high waist short is soo light, comfy, not hot and most importantly it did not roll down. I'm a mother of 8 kids. Always busy attending to them, carry the small ones. Bending here and there. It did not roll down..
You're MOMazing, Arlin! You are exactly a perfect ambassador that we're looking for! Sign up here: https://shapermint.com/pages/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear this, Rae. Don't worry, we can remove you from our mailing list. Please send us your email address via DM at http://m.me/shapermint Thanks.