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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I ordered the True Kind and Bali bras, and am thrilled with them! So comfortable and flattering! The True Kind is so comfortable that I sometimes wear it to bed. Smooths me out in all the right places—no overflowing at the top, side, or back. Love the low back closure on the True Kind as well as the extra hooks, just in case it was too small (it wasn't, but I love the thoughtfulness! Brilliant! Exactly as advertised.
Thrilled with this purchase!
Shapewear i brought was amazing
It did exactly what it said, holds in all your bits, and doesnt roll down
Definetly reccomend
Yaaaaas! We bet you're slaying it, Sonia. We'd love to have you one of our Brand Ambassadors! You'd be a great fit for sure! Here's where you can sign up: https://shapermint.com/pages/ambassador.
I love it. It really holds me in and stay put the best part. I will order again this time it will be black.
Let's keep the love coming, Nola! Sign up to become one of our Brand Ambassadors! You'd be a great fit for sure! Here's the link to check it: https://shapermint.com/pages/ambassador
I received my package quickly. Pleased with the quality of items purchased.
Happy to hear you're pleased with your purchase, Rene. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
The website was easy to manage. The checkout was very quick and easy as well.
Lovely to hear, Gloria. We appreciate your feedback. Stay safe!
I have found these guys excellent to deal with.
Any concerns have been dealt with straight away.
We're happy to be of help, Nat. We appreciate your feedback. Stay safe and gorgeous!
These leggings are super comfy and I love em. Love the high waist and besides the great fit, they keep you warm.
When my first bra didn't fit, they insisted they send me a diff size, free of charge.
Thank you for allowing us to make it up to you, Tracy. Stay lovely!
It's ok. I received a larger one and it fits better. Thankyou
Glad to hear this, Lorena. If you need us, feel free to send us a message here: http://m.me/shapermint
Undergarment gives you the support you need as you get older. It's great for hiding lumps and bumps. Very comfortable to wear
Lovely to hear, Lorraine. Glad it worked for you. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I received great service from Emma and Sophia, they were both lovely, helping me out with an exchange and a refund, plus answering any questions I had about the products I received, plus I was very grateful that they let me keep the smaller sizes aswell, definitely recommend Shapermint for they're garments and Customer Service aswell. Thanks Kel.
We're happy to hear this, Kel. Stay safe and gorgeous!
Very satisfied, customer service is very good and you are very respectable about your clients
Thank you very much, I really appreciate.
You're most welcome, Ghislaine. We appreciate your wonderful feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Great quality and customer service. The fitting of one of my orders was too loose. Customer service was prompt in response and is sending me a replacement at no extra cost.
We're happy to be of help and thank you for giving us a chance, Eddie. If you need anything else, just send us a message on this link http://m.me/shapermint
I was very pleased to find my favorite Bali panties. Looking through the racks and racks at the Kohls store isn't an easy job for elderly women. You are just a phone away and that is perfect for me. I wish you carried Hanes bras too.
Love this, Geraldine. We'd love to fulfill that wish. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I went against my better judgement and purchased this wireless bra thinking it would be "ok"to wear around the house after work. That was a mistake, the bra is marketed toward everyone but should be marketed to women who have a c cup or less. There is no support whatsoever ever, and the cups neither support nor separate.
This makes your chest into a sagging, bouncy uniboob. I'm so disappointed and will not recommend this product nor will I purchase from shapermint again.
Always go with your gut instinct.
Sorry to hear this, Michele. Allow us to find the right bra for you and exchange it for free. Send us a message on this link http://m.me/shapermint with your order details.
I have been purchasing other capri length shapers and wasn't happy. I found Shapermint just through a simple search and decided to purchase since there was a sale going on. I got both the high waist capri length shaper and the mid-thigh which I have yet to wear. I LOVE the capri length shaper and especially love the fact that it's open in the center as some prefer not to wear underwear with them. The top part stays up and I'm glad that the elastic doesn't bother me as I'm allergic to some elastic. The fit was perfect and it holds everything in well. I'm now a fan and will look to Shapermint for future purchases.
We're excited for your next purchase, Karen. We truly appreciate your lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Excellent products and
Excellent helpful people work there
The customer support is superb, they make sure that you get the right products that fit you, reallly hassle free!
Happy to be of help, Millie. You deserve the best. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I am loving this company. I ordered a size up, and the fit is great. The material feels nice on the skin and the delivery was quick!
You've got us blushing over here, Bobby-Jo! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Love the products I purchased. Very comfy and supportive
Heaps of love for you, Pamela. Thanks for the lovely feedback. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hooray to our comfiest companion! We love that "Smooths me out in all the right places", Robin! You know, you'd be a perfect addition to our Brand Ambassador Crew! If you're interested, here's where you can sign up: https://shapermint.com/pages/ambassador