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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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In regards to the shaping cami, I love the fit, the wireless support etc. The only thing is it doesn't seem to "breath" very well with all the stretchiness and it's gets very sweaty under my breasts. I don't know how to resolve this except if there was something cotton like next to the skin, I'm not a heavy person 160,5'7" and not large breasts. I do love the feel of the shaper and the leggings are just greatl
The greatest part is that they don't roll. I'm heavy set and have a big belly and rolling is a major thing
Perfect! Glad that you found the right size and fit for your body type, Amelia! Get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
I ordered 3 products and they are comfortable, they don't roll down and they give great control. I highly recommend!
This is the second time I was not happy with my purchase. The first time I tried your product I had ordered the wrong size but that was taken care of and was impressed with the service. I had purchased a boy short to try how it is but the thigh part keeps rolling up. Again I sent my feedback and was taken care of right away. I will always recommend my experience with family and friends. Again thank you very much and kudos to your staffs in customer service. Awesome job.
We're happy that our efforts to give you the best customer experience resonated with you, Corazon. Thank you! Keep spreading the love and stray gorgeous!
I find the bras I purchased comfortable, but I find the base of the bra tends to roll and not stay flat. Also it is quite difficult to close the bra in the back, as soon as I get one hook done and close the next, the 1st hook comes undone!
We're eager to get the perfect fit for you and have our order exchanged for FRE, Angela. Send us a DM here, http://m.me/shapermint, and our fit experts will take care of it. We got you on this!
On my first wearing of my leggings one of the seams gave way! The customer service sent another pair out immediately
Very easy to use your web site! And chat with you representative
Good product. Recent sales where you receive two packs of bras gave very good value. Product came quickly and site was easy to use
Love shapermint. Great quality products, even better customer support. Convenient returns and speedy service.
Are hearts are full reading your amazing feedback, Jackline! Can't thank you enough. We'd be honored to have you in our Brand Ambassador Program. Get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
I put the leggings on & they felt comfortable & I felt Sexy.
We bet you do, Linfa! Hey, you'd be a perfect addition to our Brand Ambassador Crew! If you're interested, head over to this link: https://shapermint.com/pages/ambassador
I have both the shaper cami and shorts and they really do give me a great looking figure under my clothes and that is what I wanted. Just give their shapewear a try!
Yay! We appreciate this, Ruby. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Shapermint products smooths out all the lumps and bumps, your clothes look better on you which in turn makes you feel good about yourself. Free and easy exchange or returns. It's win-win with Shapermint! I have done exchanges and the experience was very quick and very easy. Once you try Shapermint you will be hooked!
Love this, Donna! Us women only deserves the best. Thank you for sharing your wonderful feedback. Join our crew and be one of our Brand Ambassador. You'd be a great addition. To sign up, just head on to this link: shpmint.com/ambassador.
I was very satisfied with my Shapermint purchase! The product is of a very good quality, and the price is right. There was a small mix-up in my delivery, and Shapermint stepped up and corrected the error immediately. Since this product does come from China, it takes a little longer to arrive. But it is worth it! Excellent service.
We're over the moon hearing this, Joanne. We'd love to work with you. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Very happy with this bra! Moderate support. Not enough for zumba but plenty for walking. Easy on and off with back clasp, a big plus for me as I hate pulling bras over my head. It doesn't mash you flat and it doesn't dig in, as with an underwire. My complaints (and a 4 star): the fabric is already starting to pill along the sides and shipping took a long time.
Thank for sharing your feedback, Kendra. Sorry to hear that the fabric is already pilling. Allow us to sort this out. Please send us a message on this link http://m.me/shapermint with your order details.
Very easy to navigate and find items on site. I was nervous buying intimates online for obvious reasons but the descriptions were good plus I found reviews helpful too. My items arrived so nicely packaged and they fit me perfectly!
Thanks for sharing your wonderful experience from ordering up to getting your package, Martha! How about helping us spread the love by becoming one of our brand ambassadors? You can sign up on this linkhttps://shapermint.com/pages/ambassador
You can also refer a friend today! Give your friends $10 off and you get $20 after their first purchase.
Here’s how: https://shpmint.com/bfbcref
I love that it really spread out the unwanted curves and hide it where it belongs
Yass! So glad that you love them, Jane! You know, we're always looking for potential brand ambassadors to help us spread the love. If that's something you would like to do, please fill out the form on this linkhttps://shapermint.com/pages/ambassador
You can also refer a friend today! Give your friends $10 off and you get $20 after their first purchase.
Here’s how: https://shpmint.com/bfbcref
The items I purchased are true to size, do not roll down, and wash up nicely.
We're so happy to hear that, Debra! Would you like to help us spread the love by becoming one of our brand ambassadors? Just go to this link to fill out the form if you're interestedhttps://shapermint.com/pages/ambassador
You can also refer a friend today! Give your friends $10 off and you get $20 after their first purchase.
Here’s how: https://shpmint.com/bfbcref
Me encanto! Será mi compañera perfecta Fácil de poner no apreta y no es para nada incómoda
Thanks for the love, Vincenza! You know, we could use your help in spreading more love by becoming one of our brand ambassadors. If you're interested, please go to this link and fill out the form https://shapermint.com/pages/ambassador
You can also refer a friend today! Give your friends $10 off and you get $20 after their first purchase.
Here’s how: https://shpmint.com/bfbcref
I ordered the True Kind and Bali bras, and am thrilled with them! So comfortable and flattering! The True Kind is so comfortable that I sometimes wear it to bed. Smooths me out in all the right places—no overflowing at the top, side, or back. Love the low back closure on the True Kind as well as the extra hooks, just in case it was too small (it wasn't, but I love the thoughtfulness! Brilliant! Exactly as advertised.
Thrilled with this purchase!
Hooray to our comfiest companion! We love that "Smooths me out in all the right places", Robin! You know, you'd be a perfect addition to our Brand Ambassador Crew! If you're interested, here's where you can sign up: https://shapermint.com/pages/ambassador
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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We're happy to hear that you loved the support and comfort your shaping leggings are giving you, Deborah. No worries, we won't leave you less satisfied. Our Fit Experts will help find the perfect style and fit and exchange your cami for FREE. Just DM us your order details through this link: http://m.me/shapermint.