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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very comfortable and the Straps stay where they're suppose to!
Yasss! Thanks for sharing your experience, Catherine!
As a woman over 50 my back and circulation have improved 80% over the past month
Wow! That's really amazing, Liza! We are so happy that your health has improved and please let us know if you need anything. Happy holidays! ☃️
Wonderful dealing with the team at Shapermint. Nothing is too much trouble. Customer service at its best. Well some guys..
Thank you so much for sharing this, Lin. No worries, well take note of this, so we can best our current service. For now, please stay safe and happy holidays!
Fast service, I was so glad to see extended sizes.
Yasss! We really listen to everyone's input and we're so happy that you have given us a good review, Stephanie. Just let us know if you need anything, okay? Stay awesome!
I ordered Trukind bras and found they were too big. I contacted customer service for assistance and was able to easily reorder the correct size and make the return. Great products and service!
Customer service was amazing. Refunded me $20 when my referral didn't put the code in when she made her first purchase. They also refunded her $10. So great!
Awww thank you sooo much for sharing this, Julia. Just get in touch if you need anything okay? Stay awesome and happy holidays!
Fits well, stays well, happy with the purchase and good sale prices
Amazing! How about sharing your pics or tagging us on your next post, Sonia? This time, you might be our next Brand Ambassador. Here’s where you can learn more. shpmint.com/ambassador
Its great love the material. Fits very well. I thought I would not fit because I ordered a size smaller than my normal size but it fits awesome. You can breathe as if you not wearing anything. And you dont feel stuffed
Exactly as we promised and thank you soooo much for sharing this, Jackie. You know, do want to go and try to be our ambassador? To know more about what we're talking about, you can check this link. https://shapermint.com/pages/ambassador
I recently ordered the high waisted leggings and they are a perfect fit with just the righr amount of compression to make my legs and lower torso look great!
Awesome! How about you go try to be our Ambassador for Shapermint, Lynda? You may go and check this link to see what's in it for you. https://shapermint.com/pages/ambassador
I feel confident when i wear it. I love it so much i will order another in a different color
We're honored to have made you feel amazing with the shapewear that you purchased, Charisse! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
Not your fault but all the bottles that I ordered is the wrong size. I ordered a size bigger because they never fit when I order my size. But surprise this was probably the only place that really are true to size. I did ask a couple weeks age hoe to send them back but I did not hear anything. Where do I go from here or is it now yo late.
Oh no! Allow us to look into your order and make things right, Lisa. You can and us a DM with your order details at, http://m.me/shapermint, and our Fit Experts will be there to take care of you. Thanks.
For your company to cancel my email subscription. I unsubscribed on 3 different days, but kept getting emails, even 2 wks later
Uh-oh. Sorry to bother you with our emails, Leslie. Don't worry, we'll fix this for you. Kindly send us your email address via FB Messenger http://m.me/shapermint to get started.
Fits great, hoping it last a long time, so far it washes up nice.
Great to hear that you're loving your shapewear, Linda! You can check out this link to get helpful tips in taking care of your shapewear: https://shapermint.com/blogs/news/shapewear-care-how-to-wash-how-to-wear. Thanks ad stay gorgeous!
This is the first bra I've found that fits me perfectly! I have quite a unique size so it's always hard for me to find bras in the right size. I even chatted with a customer service representative on the website to ensure correct sizing and her suggestion was spot on! It's comfortable, sleek, and makes me feel confident!
I love how the under shirt fit it stayed in place I would definitely order another one for myself and another one for my sister
WOW! That's sooo great to hear, Cynthia! Jingle bell time, it’s a swell time to stock up on your favorite essential shapewear at up to 70% off! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
I could not find a bra to fit and was able exchange for shaper panties that work well.
Thanks for sharing your experience, Susan. Glad that you've found your perfect match for the shaper panties. No worries, more sizes and styles for bras are already on the works so stay tuned! Happy Holidays!
I'm 73.6 years old, have had a medium large bust since I was 16. The struggle to find a comfortable bra is an old story. When I tried Shapermint I admit I was skeptical. After returning the first one because it was too small, I found that it is indeed comfortable. Sort of like an exercise bra, but better, not so tight. I just ordered my second one in beige. You have a new devotee.
Hooray! Soo happy that your search for your perfect match ended with us, Sue! Glad that you loved your shaper bra! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
Love love love! Item is very comfortable and truly won't roll down and their customer service is top notch!
We're thrilled knowing you had a fantastic time with us, Naz! Also glad that you loved your shapewear! Spread the love and join our Brand Ambassador Program. Sign up through this link: shpmint.com/ambassador.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's great! We suuuper appreciate your feedback, Brenda. Wanna go and try to be our ambassador? To know more about what we're talking about, you can check this link. https://shapermint.com/pages/ambassador