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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I LOVE the way these Shapermint Curvees make my legs look toned and gives my booty a lil lift. My junk in the trunk is officially... organized! Sometimes they do roll from the top though, so my muffins are probably too big, but until I bake em off... I put the Shapermint Curvees leggings and pants and they come to my rescue. You will NOT regret buying these... EVER! I am talking QUALITY, not see through. Foundation pieces every fly chic needs, PERIOD!
We bet you look on fire, Monica! A confident woman like you are should join our Brand Ambassador Crew! You'd be a great bet for sure! Here's where you can sign up: https://shapermint.com/pages/ambassador
I purchased my leggings. Very happy with them. I was supposed to receive free trial but they went to wrong address so I purchased these. I am very happy with them
Oh! We guess true love really find its way, Sonia. We're so glad to know you loved them. You may want to join our Brand Ambassador Crew this time. You'd be a great fit! Here's where you can sign up: https://shapermint.com/pages/ambassador
Fast delivery, great customer service! I will reorder, but next time a size up, charts run small. If they hadn't sent an extension, I would've had to return. Good quality, love it!
I chose my shapewear according to the chart sizes but the fit wasn't right the first or second time. Exchanging was easy the first time, but I didn't bother doing it again. Quality material though
They didn't give up on me. I now have a bra that is very, very comfortable
We're happy to be of help and thank you for giving us a chance, Reba. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
The shipment arrived as predicted and was packaged well.
Awesome! Have you tried them on, Jessica? We'd love to know how it fits. Let's have a chat on this link http://m.me/shapermint
The high waist did stay in place with out rolling in the leggings. The underwear fit well but they tend to roll at the back... so perhaps I should have gone up a size to prevent that... but otherwise comfortable with good tummy control
We got your back, Randi. Allow us to process an exchange and make it up to you. Please slide us your order details on this link: http://m.me/shapermint
Cami and bra worked very well. I wish I would have gone down one more size for the leggings.
No worries, Dawn. We can process an exchange for your item and it's free. Just slide us your order details on this link http://m.me/shapermint.
I really like the one bra that fastens at the back but the pullover bra doesn't support as well. But overall very nice bras.
Hi, Colleen! Allow us to exchange it for free. We're sure we have a bra that will support your breasts better. Send us a DM with your order details here: http://m.me/shapermint
These leggings were not the quality of the ones that I bought individually.
Oh no! We'd love to check this out, Phyllis. Send us a DM with your order details on this link: http://m.me/shapermint
The bra I ordered is wireless and very comfortable. It was inexpensive and works very well. I am a size 38DDD and am hooked now!
The bras in our marketplace is truly a game changer! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I love the quality and fit of all Shapermint products. From the high waisted shorts, and control tank top. High waisted briefs keep the rolls away.
Glad to hear you loved them, Susan. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
The Shapermint leggings I recently received are great: comfortable, versatile, I hate taking them off at the end of the day! Highly recommend them!
Love this, Imma! Thanks for the wonderful feedback. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I have company pained about bras for years. No complaints now
Love the fit and comfort of new bras. Having the extra bra sizer is wonderful and I love the case to wash them in.
Had to change the bras 3 times but this was done without any effort on my behalf.
We're happy to be of help, Christine. Thanks for sharing this. If you need us, just message us on this link: http://m.me/shapermint
I am a well endowed woman who has had a lot of the average cleche issues, like straps digging into my shoulders, sides and back. Sagging, cups not fitting properly.
Problems solved, with SHAPERMINT!
We're over the moon hearing this, Jane. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador. We'd love to work with you.
From the minute I put it on i felt the difference of what a comfortable bra was. Like it very much
We're happy to hear this, Sharon. Thanks for sharing your lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Fits very well and comfortable. The price is reasonable. Highly recommend.
Sooo happy you loved your shapewear, Beatriz! You can help us spread the love too, gorgeous! Be our next Brand Ambassador and inspire other women to shape the Holidays - their own way! Sign up through this link: shpmint.com/ambassador.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Plus, easy to wear and can go with anything, riiiiight? Hey, you'd be a perfect fit to our Brand Ambassador Crew! Here's a link where you can sign up: https://shapermint.com/pages/ambassador