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ShapermintReviews 7,381

3.0

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Leggings
December 16, 2020

Love love love my new shapermint leggings. So comfortable & true to size.

Date of experience: December 16, 2020
Shapermint R. — Shapermint Rep
over a year old

Plus, easy to wear and can go with anything, riiiiight? Hey, you'd be a perfect fit to our Brand Ambassador Crew! Here's a link where you can sign up: https://shapermint.com/pages/ambassador

Michigan
1 review
0 helpful votes
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S E X Y M E!
December 16, 2020

I LOVE the way these Shapermint Curvees make my legs look toned and gives my booty a lil lift. My junk in the trunk is officially... organized! Sometimes they do roll from the top though, so my muffins are probably too big, but until I bake em off... I put the Shapermint Curvees leggings and pants and they come to my rescue. You will NOT regret buying these... EVER! I am talking QUALITY, not see through. Foundation pieces every fly chic needs, PERIOD!

Date of experience: December 16, 2020
Shapermint R. — Shapermint Rep
over a year old

We bet you look on fire, Monica! A confident woman like you are should join our Brand Ambassador Crew! You'd be a great bet for sure! Here's where you can sign up: https://shapermint.com/pages/ambassador

South Carolina
1 review
0 helpful votes
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High waisted leggings
December 16, 2020

I purchased my leggings. Very happy with them. I was supposed to receive free trial but they went to wrong address so I purchased these. I am very happy with them

Date of experience: December 16, 2020
Shapermint R. — Shapermint Rep
over a year old

Oh! We guess true love really find its way, Sonia. We're so glad to know you loved them. You may want to join our Brand Ambassador Crew this time. You'd be a great fit! Here's where you can sign up: https://shapermint.com/pages/ambassador

Illinois
1 review
0 helpful votes
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Patbar
December 16, 2020

Fast delivery, great customer service! I will reorder, but next time a size up, charts run small. If they hadn't sent an extension, I would've had to return. Good quality, love it!

Date of experience: December 16, 2020
Illinois
1 review
0 helpful votes
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Hard to size
December 15, 2020

I chose my shapewear according to the chart sizes but the fit wasn't right the first or second time. Exchanging was easy the first time, but I didn't bother doing it again. Quality material though

Date of experience: December 15, 2020
Oklahoma
2 reviews
0 helpful votes
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Shapermint rocks!
December 14, 2020

They didn't give up on me. I now have a bra that is very, very comfortable

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

We're happy to be of help and thank you for giving us a chance, Reba. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Washington
2 reviews
0 helpful votes
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Right on time.
December 14, 2020

The shipment arrived as predicted and was packaged well.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Awesome! Have you tried them on, Jessica? We'd love to know how it fits. Let's have a chat on this link http://m.me/shapermint

Canada
2 reviews
0 helpful votes
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High waisted shape leggings
December 14, 2020

The high waist did stay in place with out rolling in the leggings. The underwear fit well but they tend to roll at the back... so perhaps I should have gone up a size to prevent that... but otherwise comfortable with good tummy control

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

We got your back, Randi. Allow us to process an exchange and make it up to you. Please slide us your order details on this link: http://m.me/shapermint

Indiana
1 review
0 helpful votes
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I ordered 3 items
December 14, 2020

Cami and bra worked very well. I wish I would have gone down one more size for the leggings.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

No worries, Dawn. We can process an exchange for your item and it's free. Just slide us your order details on this link http://m.me/shapermint.

Canada
1 review
0 helpful votes
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Nice fitting
December 14, 2020

I really like the one bra that fastens at the back but the pullover bra doesn't support as well. But overall very nice bras.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Colleen! Allow us to exchange it for free. We're sure we have a bra that will support your breasts better. Send us a DM with your order details here: http://m.me/shapermint

Tennessee
1 review
0 helpful votes
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2 pack leggings
December 14, 2020

These leggings were not the quality of the ones that I bought individually.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Oh no! We'd love to check this out, Phyllis. Send us a DM with your order details on this link: http://m.me/shapermint

Maryland
2 reviews
0 helpful votes
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Great product
December 14, 2020

The bra I ordered is wireless and very comfortable. It was inexpensive and works very well. I am a size 38DDD and am hooked now!

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

The bras in our marketplace is truly a game changer! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Texas
1 review
0 helpful votes
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The Best shapewear
December 14, 2020

I love the quality and fit of all Shapermint products. From the high waisted shorts, and control tank top. High waisted briefs keep the rolls away.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Glad to hear you loved them, Susan. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

New York
1 review
0 helpful votes
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Love these leggings!
December 14, 2020

The Shapermint leggings I recently received are great: comfortable, versatile, I hate taking them off at the end of the day! Highly recommend them!

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Love this, Imma! Thanks for the wonderful feedback. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Ohio
1 review
0 helpful votes
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Most comfortable bra
December 14, 2020

I have company pained about bras for years. No complaints now

Date of experience: December 14, 2020
Ohio
1 review
0 helpful votes
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Get fit
December 14, 2020

Love the fit and comfort of new bras. Having the extra bra sizer is wonderful and I love the case to wash them in.

Date of experience: December 14, 2020
Australia
1 review
0 helpful votes
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Wire free bra.
December 14, 2020

Had to change the bras 3 times but this was done without any effort on my behalf.

Date of experience: December 14, 2020
Shapermint R. — Shapermint Rep
over a year old

We're happy to be of help, Christine. Thanks for sharing this. If you need us, just message us on this link: http://m.me/shapermint

Texas
2 reviews
0 helpful votes
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Great fitting bras!
December 13, 2020

I am a well endowed woman who has had a lot of the average cleche issues, like straps digging into my shoulders, sides and back. Sagging, cups not fitting properly.

Problems solved, with SHAPERMINT!

Date of experience: December 13, 2020
Shapermint R. — Shapermint Rep
over a year old

We're over the moon hearing this, Jane. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador. We'd love to work with you.

Pennsylvania
1 review
0 helpful votes
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Never want to take it off
December 13, 2020

From the minute I put it on i felt the difference of what a comfortable bra was. Like it very much

Date of experience: December 13, 2020
Shapermint R. — Shapermint Rep
over a year old

We're happy to hear this, Sharon. Thanks for sharing your lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

California
1 review
0 helpful votes
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Perfect!
December 13, 2020

Fits very well and comfortable. The price is reasonable. Highly recommend.

Date of experience: December 13, 2020
Shapermint R. — Shapermint Rep
over a year old

Sooo happy you loved your shapewear, Beatriz! You can help us spread the love too, gorgeous! Be our next Brand Ambassador and inspire other women to shape the Holidays - their own way! Sign up through this link: shpmint.com/ambassador.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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