Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I have worn spanx brand for years but ran onto Shapermint and I love them so much. They are much more comfortable and they hold you in. They come way up and never roll down. I just ordered my fourth pair. Great product!
The only issue I have is that it took longer to ship that I expected. The product is great and the fit is good also.
These bras are so comfy. The customer service is amazing. Shipping is super quick too!
Shapermint bras are the most comfortable ones I've ever had and they're reasonably priced. The service has been efficient and seamless every time.
I am always happy with the service you provide. Fast service and a great price. I usually buy during a sale but NEVER get " on sale" service. Love the packaging too.
And... the leggings are a friendly hug all day.
I accidentally ordered the wrong bra got a replacement at no additional cost and it was shipped to me so quick!. They even said to keep the first order or donate it! So I went ahead and donated it to a couple friends! The service was beyond my expectations. Thanks Shapermint!
I purchased a bra for my 14 yo daughter and myself.
We've both commented on different occasions how comfortable the bra is. I won't wear anything else if I can help it. It fits great, and is so comfortable.
The website made it clear and simple to place the order. The only problem was not until the final stage did it show this was in US$. That should be at the beginning so those of us outside of the US can make that calculation to determine if we want the product or not.
I was so amazed at how well the leggings fit and how comfortable they are.
I was kinda surprised at the comfort and fit but it feels great and looks good on me.
I love my leggings they fit me perfect And I will recommend my family members and friends to order from you guys
Excellence products, excellent customer service. Could not be happier... I feel good all under. Inspired to get out there and get physically active again. That's the big wow for me...
It fits perfect, I've finally found the perfect garment, thank you
I am a faithful customer for life! If you're trying to decide if you should give this company a try... I would urge you to go ahead, you'll be amazed!
Very happy with this. Cost and shipping was the best. Thank you
It is comfortable, easy, and affordable shape wear. Customer service is great and will help with any issues you may run across.
These days the postal services are slower - COVID + online shopping - and when I got my order the pants were too big. They just didn't work for me. Shapermint immediately responded with a solution. Shipped that day. Hopefully these pants fit! But the service is appreciated.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the long wait, Dianne. We understand how upsetting that is. We'll take note of it so we can further improve our services. Stay safe! :)