Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Comfortable Bras it's like you are not wearing one at all.
Everything fit well except the bras. I am a DD and my breast don't fit into the cups of the bras. It is comfortable except for that. I certainly wish it did, then everything would be perfect.
The bras I have bought have been perfect and your hardly even know you're wearing them. I love them a lot and will continue to order from you.
The bra I bought for my mom she loved it her how it fit on her upper body
Way more "all day" comfortable than I thought they would be. And, they didn't roll at the top band like another brand that I tried.
I ordered the cami and it came in the wrong size. The communication between myself and customer service revealed that I needed a different size than what I ordered originally. I was really please with the way the information was given and how I was walked through the sizing process.
I had a tiny issue with the first bra I bought. Customer service went above and beyond to make it more than right. So impressed. Will buy again for sure.
This product is very comfortable for sure. However, I find they snag easily and get friction fuzz. We will see how long they last.
Glad you feel comfortable in them, Joy. ;) Should you need help with your purchase, just send us a DM with your order details here: http://m.me/shapermint.
Very friendly, & helpful! So she sent my order out again. I offered to send the lost one back if ever shows. But I think with covid they can't right now or they are super nice. So IF it ever shows I'll share it with someone, so they will know how comfy they products are!
The website was easy to use, and had a variety of colors and sizes to pick from. Easy ro order and fast delivery. The bras fit perfect, covering what needs to be covered while being comfortable.
Best bra ever. Very comfortable. Affordable. They stand behind what they sell
Good customer service but still no delivery. I recently spoke to customer service and got a refund on my last order of 495. She shipped out another pair of gray size 2X leggings. They have not arrived. That's what happened with my first shipment as well. I'm wondering what address is on file for me. I don't know what else could be going wrong.
Dawn Saunders
1200 N. 5th St. Apartment G2
Sterling, CO 80*******756
We'd love to dig into your order, Dawn. Please send us a DM on this link http://m.me/shapermint with your order details.
I am very pleased with these Bras.
They are so comfortable! I am surprised at the support they give me as a bigger girl!
Love them. Made me look less fat. Worth the wait. Customer service was great too.
I had great help in getting the right size and fit for my needs. Everything went well and I'm very happy. It was my money's worth and more!
I am satisfied with my first experience with Shapermint. The product is exactly as it had been described and I'm happy with my purchase. I was informed of shipping details of my order. I did experience issues with the delivery of my order due to my apartment number not listed on my address. I had to contact them several times until someone got it right.
Kept rolling up very uncomfortable! I will not order from this company!
Oh, no! Allow us to make it right, Mariana. A perfectly fitted shapewear shouldn't roll up! We have Fit Experts and FREE exchanges you can always count on. Slide us a DM with your order details through this link: http://m.me/shapermint
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'll take note of this so we can improve our services better, Kim. So sorry for the delay. Roll ups can be prevented by getting the right size and style! Exchange is on us! Please send us a DM with your order details here: http://m.me/shapermint so we can work on your free exchange.