Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Bra didn't fit. Contacted Shapermint and they credited me part of my cost.
Filled out the review and don't know where it's going but clearly not to the entity that sent it. Now I can't get rid of them! The requests for reviews seems endless!
I'm becoming more comfortable with ordering from your company. I love what I have ordered before and want to add to my wardrobe.
User for life! I have several Shapermint products and I love ALL of them! They make me feel "finished" and put together in my clothes!
Easy to wear. Purchase one for my daughter it is wrong size have been trying to return it no sucess.
I didn't try it on at first because I thought it would never fit but finally, I tried it on and fit beautifully! It did roll down just a bit around the bra on the back. Overall it is awesome!
I was very satisfied that they took my complaint and sent me a new bra in the correct size! I love the products and was pleased with the out come!
Excellent product. The underwear stays up all day. Very wearable, sexy and comfortable all day. Fits like a dream. Beautiful material and I have no complaints at all. I highly recommend purchasing these garments.
I really love the high waisted pantie and shorts. They work perfectly and give me confidence that I look good in what I am wearing. Thank you so much!
The shapermint items I have are great they are comfortable they make you feel fantastic and sexy holds you in so that you actually look good.
Shapermint is people-friendly, exceptionally courteous and they give you a no-hassle return policy. I particularly enjoy wearing their comfortable form-fitting shapewear.
CS rep was excellent in suggesting the perfect shaping garment. I am very pleased with the boy short. The support and comfort is perfect for me.
Good support. Good shape. Many styles. Good stretch. Provides smooth curves. I recomend this product as great smooth under garmets.
It's absolutely as advertised. Easy to put on and wear, very comfortable, and makes you look so much sleeker.
I ordered the wrong size shaper panty and was prepared to just deal with the consequences. The customer service department, however, refused to accept anything less than complete satisfaction. They helped me find a product that came in my size and made certain I was happy with it. The shipping date was even faster than they predicted!
Fit was true to size. My order arrived on time. I am happy with my purchase and would shop here again.
Loved my body shape, so very comfortable, bought two, gave one to my friend and she absolutely loved it too
I'm 5'0 155lbs. I ordered the large but it was to big. I contacted customer service and told them I think I need a smaller size. I immediately received an email confirming they received my message. With in days they sent the smaller size. It was comfortable and did shape a little better but there still wasn't enough compression. They also allowed me to keep the bigger size so I didn't have to return it. I'll give it another try with different products they offer.
Should have ordered a size up. It was to tight and didn't have time to sent it back and get it replaced before my granddaughter s wedding. Told me to donate it and they refunded my money! Like I said very trustworthy co! Would order from them again in a heart beat
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry to hear that your bra did not fit and thank you for giving us an opportunity to assist you, Barbara. We see that you also have concerns about the reviews. We'd love to help you further. Please send us your order details via our Facebook page. Thanks.