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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Great customer service. If I get something that doesn't fit they are always willing to exchange it or give a refund. The quality of their products are very good. Thanks Shapermint.
Patty McCraw
I ordered the all day comfort bra and it ran a little small compared to your sizing chart and even though it held the girls in the right place when I first put it on it was pretty droopy after a couple hours. Also, the shoulder straps rolled in and wouldn't lay flat.
I had difficulties with changing my order the day after. Customer service assured me that all was well and that they could help. They did. My item arrived early. Aside for being a little long for my short legs, my garment fit well.
They made it super easy and convenient for me to exchange the size of my shapewear. They were able to accurately determine my actual and ship me my new one. They were friendly and kind and super helpful. Thank you ShaperMint.
My recent purchase about two or more weeks ago, i was able to get into one of the two leggings i purchased, but its ok, i love the product and will work with it. I did purchase two more at a bigger size and will report back when i get them. Thanks for checking
I was & am very impressed with great customer service I received.
I ever buy nothing like this I love my leggings and bra
The customer service alone is what makes me love this company so much, and then adding to my appreciation is how amazing their product is. They really value the customer and our happiness, they go above and beyond to make sure we're satisfied. Love the product, just be cautious with your sizing, I didn't think the chart would be so accurate so I went up a size, but they helped me fix up the situation!
I did not like the 3 X it was uncomfortable the 2X fit the best and i will order the2X enpetual waist the 2X short i would only wear with a dress. They are ok the reason i dont like ordering is because return is a headache and usually end in cost the customer way more money
I'm So Greatful For The Experience That I've Been Given To Share With All The Women Around The World Of Beauty Thanks Shapermint For The Confidence And The Hour Glass Body
I love the way the shapermint make my rolls disappear! I'm definitely a customer for life!
I had to exchange an item as I got the wrong size, and the support staff made it quick and effortless.
Well I ordered a 4x the first time. They were a lil big so I ordered the next size down 3x but the sizing was so greatly different that I could barely get them up. Anyway I just reordered 2 more of the 4x because I still love the high waist and material!
Hi, Lisa! We're happy that you love the high waist and material for the leggings. Sadly, 3XL is too small for you. But don't worry, we can exchange the one that didn't fit for free. Just send us a DM with your order details so we can get this sorted out. Here's the link http://m.me/shapermint.
Ordering was very easy and delivery was super fast.
I love the long girdle panty I ordered, but the boy short girlfriend is stretched to where it doesn't fit tight. I will wash it and dry it with hopes that it shrinks and will fit better. Thanks
Love my shaper i feel a whole lot confident
I see myself very positive. I can walk with my
Shaper all day without pulling and tugging
I am very happy.
Delivery was great. Just getting used to the leggings. The bra fits beautifully just seeing about the longevity.
While the item I ordered was delivered quickly, the item is just ok. The fit is comfortable and fits as promised but the support it states that it provides just isn't there. That I was disappointed in. But if you don't care about the support this is a great item.
We're glad that you find it comfortable, Cynthia. Sorry, the compression isn't what you expected. No worries, we'll send a free pair that provides a higher level of compression for better shaping. Please send us a DM through this link http://m.me/shapermint.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Denice. Glad that you love the 2XL Empetuaâ„¢ All Day Every Day High-Waisted Shaper Shorts. Do you still have the 3XL with you? If so then, let us brighten up your day and replace it for free. Please send us a DM with your order details through this link http://m.me/shapermint.