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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I ordered the camisole and the every day bras and they are so comfortable. I won't buy another bra but these!
Ordering was easy and item was delivered quickly. Good discounts offered on additional purchases as well. I was hesitant to order online from a FB ad but everything went very smoothly.
My first pair was a little small. But fit my daughter perfect. I can't wait for my new pair comes in.
Although the bra is very comfortable it looks like I have tube boobs. It does not smooth on the sides and I need/like more lift and support.
The products are wonderful. The customer service is amazing. I totally recommend people to order bras from this label!
I loved the quality and comfort of shapermint products. When I picked the wrong size, the great customer service was awesome. Love evrything about this company.
I ordered the shorts and the it didn't fit as expected so I contacted customer service and they sent me another pair and I didn't have to return the first pair
Received my order of bras and loved them the first time I put one on.
I would have rated these as a five star order, however, both straps continuously slide off of my shoulders and need constant adjustment.
I'm retired so it's not a huge deal, but it is uncomfortable when it happens. Not sure if it's the angle or placement of the straps on the body of the bra or if they are simply a bit too long. Ability to adjust tension/fit would be nice.
Other than the strap issue, these bras are the most comfortable I have ever worn!
I like the comfort of the bra. I am able to sleep in it.
I like it I could have gotten a smaller size next time I will order a size small instead of medium/large
It took two tries to get the great fit I was looking for and so worth it! The customer service staff was great, quickly shipping out the right size. I had to go up one size from what I had been wearing. What a comfortable bra with great support.
Ordered 2 of the same style but different colors. First one, OMG, fit great, soft, and fit great. The second one was different. Both XL but the black one was smaller and I couldn't even stretch it to fit. I ended up giving to my step daughter, who loves it. Priceie to not fit me. Other than that, I love it.
I LOVE THIS PRODUCT IT'S GREAT TO HAVE SINCE I GOT THIS PRODUCT I LOVE IT THANK YOU MAKING THIS PRODUCT
I needed to originally do a return on a pair of leggings that were to small but found out there would be a restocking fee so I ended up ordering a bra and now I am stuck with a pair of leggings I can't even wear
Sorry to hear that, Lori! We offer free exchanges though and we can have your leggings exchanged to a different kind of shapewear too. Please send us a message through Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
I ordered 2 bra's. One in black and one in beige. The black bra is great. The beige bra i can not wear. With the beige bra, the slight padding does not stay in place. There is a cut on the inside panel of the cup. I tried adjusting the pad/linning through these cuts, it just will not stay. I'm wondering if this is a defect in the beige bra?
It could be a defect or maybe you received two different styles, Mary. Can you message us through Facebook Messenger with your order number so we can be sure? Here's the link http://m.me/shapermint
Waited for over a month package never came not sure why u need 50 word the package never came I will not order anything else
Hi, Crystal. Sorry you haven't received your order yet. Don't worry, we can send a free replacement to you. Please send us a message through Facebook Messenger so we can look into it. Here's the link http://m.me/shapermint
Purchased the high waist garments and no rolling here. Love them so far
I always get good stuff from Shapermint! It's always high quality.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that, Lori! Have you tried exchanging it for a different size? We can do that for free, so just send us a message through Facebook Messenger and we'll help you out. Here's the link http://m.me/shapermint