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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I bought the whole body shape wear in size (L) which turned out to be my exact size but there wasn't enough hold around my stomach section. After having my twin girls I needed something to give me a firm hold around the stomach. But the full body shape wear I bought didn't do that at all plus upon putting it on the first day I got a little tear around the thighs and that is due to the Material being too tin.
I haven't try anything on because I haven't went anywhere planning on in the future
I received a size LG/XXLG and it was way way way too small. I'm 5'2" and weigh 150 lbs, 44" hips. So I notified Shapermint. They were very nice. Exchanged the item for free, let me keep the old one to donate. Easy people to work with. I said, send me the biggest size you've got. They sent a 4X (XXXXLG). It was the same size as the first one, even though it had 4X printed on the inside of the garment. LOLOLOLOLOLOL. It is really "one size fits all" and it is very very small. The Shapermint used in the ad on the very heavy-set women must have been custom made for them, or else they have Charles Atlas muscles to get them on. LOLOLOLOLOLOL. But the company is very easy to work with. Very satisfied there.
They fit perfectly and are very comfortable. I really like them.
I need to send this back so I can get a refund on this I really wanted to try this but I have no clue what size because I wear a size 2x should have fit me perfectly and again like I stated it was inside the SS and I couldn't even get it past my hips. Wth is going on?
I love the items that I purchased. It is so nice to put on one of the new pantie and get the support that I have been needing for such a long time. This item gives me the support I have been lacking from my own girdle that I was wearing plus the figure and shape I was getting from it. So great wish I would have found them sooner then I did. I have told others that have asked how I'm able to move a little better then I have in the past few month about this product. Love it. Thank you, be glad when I can afford three more.
Does exactly what it says. Stays in place, doesn't roll down and shapes beautifully. Glad I ordered 3.
Softest, best fitting bra I've bought in many years!
The products are top quality but whenever I have an issue Customer Service responds and reacts immediately and they always keep you informed and will follow up with you to make sure that you are satisfied. That's something very hard to come by nowadays. I will continue to purchase from them and refer friends and family!
Shipping was fast, and packaging was nice. I will buy from Shapermint again.
I don't like how the shirt roles up, Very frustrating throughout the day.
Sorry your order is rolling up on you, Stacha. Maybe you just need a different size. Can you message us through Facebook Messenger so we can check it out? Here's the link http://m.me/shapermint
I initially had trouble getting a good fit. The associate I spoke with was so helpful. Getting me the best fit based on my measurements.
I have sent it back for a change. It was too tight. I have not yet received my changed order.
Was send wrong size they corrected it and sent me a size I could fit
I currently own six pairs of high waisted leggings. I love wearing them around the house..
All was resolved. They are very kind and understanding. Helped me a lot
Fast delivery and would purchase again, very comfy
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry your order didn't fit, Janice. Can you send us your waist and hip measurements in inches through Facebook Messenger so we can check which size is recommended for you? Here's the link http://m.me/shapermint