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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Awful product
June 27, 2020

This shaper is not well m. H ade at all! I'm so dissatisfied a disappointed. I do not like wasting money. I will NEVER bug a product from you people again

Date of experience: May 28, 2020
Utah
2 reviews
0 helpful votes
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Amazing
May 28, 2020

Love the fit, feel & shape these leggings give me!

Date of experience: May 28, 2020
Colorado
1 review
0 helpful votes
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I'm surprised
May 28, 2020

This is a great product. It's very comfortable, has just enough spandex to keep its shape all day long, breaths, isn't binding like a bra but still provides support.
I am very pleased.

Date of experience: May 28, 2020
Ohio
2 reviews
0 helpful votes
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Good 'Digital' Customer Service
May 28, 2020

I ordered my size 3x. When it arrived and I tried on the shorts, it was clear that they were too small. I went back to return them and entered my information. I was informed immediately that I could return 'one item and keep the remainder of my order-another pair of of the shaper shorts, and one pair of leggings. Shapermint would send me 'one' new pair of shorts in a larger size. My new shorts arrived in good time, and they fit well. The product is comfortable and gives a great foundation.

Date of experience: May 28, 2020
North Carolina
1 review
0 helpful votes
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No rolls
May 28, 2020

Good fit and does what I was looking for, but wish I would have gotten the ones that had the shorts to it. Don't like the line that goes around you butt with the others.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Great under garment!
May 28, 2020

It covered my belly and love handles perfectly! For once in a very long time I felt like I looked good in my clothes. Also perfect fit to size! I'm a very happy customer.

Thank you!

Date of experience: May 28, 2020
Pennsylvania
1 review
0 helpful votes
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Excellent product
May 28, 2020

Comfortable smooth. A garment that moves with every movement in total comfort.

Date of experience: May 28, 2020
Connecticut
1 review
0 helpful votes
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Wireless comfort bra
May 28, 2020

Purchasing was very easy, delivery pretty fast. Most comfortable bra I have ever owned.

Date of experience: May 28, 2020
Florida
1 review
0 helpful votes
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Finally found a bra that fits!
May 28, 2020

After a double mastectomy and reconstruction I could not find a comfortable bra. Took a chance, ordered and am so glad! No strap problems. No band riding up. No trying to make the girls mold to the bra. Lifelong customer here!

Date of experience: May 28, 2020
Maryland
2 reviews
0 helpful votes
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Fabulous
May 28, 2020

Absolutely fabulous! It fits and does it look. I recommend it any one. I am very pleased with my Shapermint

Date of experience: May 28, 2020
Georgia
2 reviews
0 helpful votes
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The Gift I have waited for.
May 28, 2020

As an elderly person on a fixed income, I was finally able to afford my gift of shaper panty and cami. My experience has been wonderful.

Date of experience: May 28, 2020
Singapore
1 review
0 helpful votes
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Its nice and comfortable for a change but it can be better if there is add ons at the side of it so that our extra flesh can be pushed to the front and not stray a bit to both outer side of our breast. If can be done, then all women will looked more fabulous and feel more sexier and with full confidence when we wear special outfits on special occassions. Thank you.

Date of experience: May 28, 2020
Michigan
3 reviews
0 helpful votes
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I have been excited and pleasantly surprised by how comfortable, breathable and supportive all of your products are. Thank you for being so awesome.

Date of experience: May 28, 2020
Texas
4 reviews
3 helpful votes
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Best buy yet!
May 28, 2020

I ordered 4 items... they came quickly and everything fit perfectly! Go by the measurements and not by what you think your size is.

Date of experience: May 28, 2020
California
2 reviews
2 helpful votes
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Comfortable Bra
May 28, 2020

A very soft comfortable no wire bra. It doesn't have as much lift as I'd like, but I'm keeping both colors. They're great for the gym and physical therapy.

Date of experience: May 28, 2020
Texas
1 review
0 helpful votes
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Shaper pants
May 28, 2020

There really nice, However, I need a bigger size, there a little too tight.

Date of experience: May 28, 2020
California
1 review
0 helpful votes
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I Love It Love It!
May 28, 2020

I got the replacement from my 1st order cause it was big, it's a perfect fit on me & I was able to wear one of my fav dress. I felt soooo sexy...

Date of experience: May 28, 2020
Louisiana
3 reviews
0 helpful votes
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Most Comfortable Bra Ever!
May 27, 2020

I was amazed by the comfort and feel of the materials. My only disappointment was the straps kept sliding down. Strap adjustments would have made it perfect!

Date of experience: May 27, 2020
Utah
1 review
0 helpful votes
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Truly comfortable bra
May 27, 2020

I swear this is the most comfortable bra I have found.

Date of experience: May 27, 2020
Pennsylvania
1 review
0 helpful votes
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Timely shipping. I did have trouble with sizing, even though I followed the chard.

Date of experience: May 27, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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