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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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This shaper is not well m. H ade at all! I'm so dissatisfied a disappointed. I do not like wasting money. I will NEVER bug a product from you people again
This is a great product. It's very comfortable, has just enough spandex to keep its shape all day long, breaths, isn't binding like a bra but still provides support.
I am very pleased.
I ordered my size 3x. When it arrived and I tried on the shorts, it was clear that they were too small. I went back to return them and entered my information. I was informed immediately that I could return 'one item and keep the remainder of my order-another pair of of the shaper shorts, and one pair of leggings. Shapermint would send me 'one' new pair of shorts in a larger size. My new shorts arrived in good time, and they fit well. The product is comfortable and gives a great foundation.
Good fit and does what I was looking for, but wish I would have gotten the ones that had the shorts to it. Don't like the line that goes around you butt with the others.
It covered my belly and love handles perfectly! For once in a very long time I felt like I looked good in my clothes. Also perfect fit to size! I'm a very happy customer.
Thank you!
Comfortable smooth. A garment that moves with every movement in total comfort.
Purchasing was very easy, delivery pretty fast. Most comfortable bra I have ever owned.
After a double mastectomy and reconstruction I could not find a comfortable bra. Took a chance, ordered and am so glad! No strap problems. No band riding up. No trying to make the girls mold to the bra. Lifelong customer here!
As an elderly person on a fixed income, I was finally able to afford my gift of shaper panty and cami. My experience has been wonderful.
Its nice and comfortable for a change but it can be better if there is add ons at the side of it so that our extra flesh can be pushed to the front and not stray a bit to both outer side of our breast. If can be done, then all women will looked more fabulous and feel more sexier and with full confidence when we wear special outfits on special occassions. Thank you.
I have been excited and pleasantly surprised by how comfortable, breathable and supportive all of your products are. Thank you for being so awesome.
I ordered 4 items... they came quickly and everything fit perfectly! Go by the measurements and not by what you think your size is.
A very soft comfortable no wire bra. It doesn't have as much lift as I'd like, but I'm keeping both colors. They're great for the gym and physical therapy.
There really nice, However, I need a bigger size, there a little too tight.
I got the replacement from my 1st order cause it was big, it's a perfect fit on me & I was able to wear one of my fav dress. I felt soooo sexy...
I was amazed by the comfort and feel of the materials. My only disappointment was the straps kept sliding down. Strap adjustments would have made it perfect!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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