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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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They are so comfortable and the material are soft.
I absolutely love Shapermint, but I wish they were more affordable. Even things that are clearanced or discounted are out of my price range.
Very comfortable. Fit as expected. You hardly know you are wearing a bra. I plan to purchase in the future and would recommend.
Good product. Good website. Just not a great fit. The size I bought is fine but I need adjustable straps and straps that are narrower. Also the band rolls up. Otherwise the cups are supportive and I love the higher sides and the back shape is great. So some good features-some not so good.
Customer service is awesome, fit of the items is really good except for the leggings I got they're see through I cannot really wear them in front of anyone, I'm normally a large size in leggings but these are Little tight for me, little sad about that otherwise it's awesome experience thanks
Shapermint is a brand the reunited quality + good price + awesome customer service. I highly recommend and definitely will buy many other items
The sticky edge on top doesn't work very well when it rolls over.
Shapermint gives me excellent support- both the products and the customer care! I am not disappointed. Thank you!
Hello because I'm very heavy chest, the bras doesn't fit good its sagging.
I'm very happy with my selection but need to return the 3X as the 4X fit perfectly. I will be ordering some more items in the near future, but right now with the corona virus, I have no income coming in. Thank for making such a wonderful product.
I ordered a TrueKind and a Bali pullover wireless bra and both arrived on time and as advertised. The Bali, more of a sports bra, fit me the best but I also I kept the TrueKind as it was cut a bit lower. Both are extremely comfortable to wear and I will be ordering more in the future!
The bras are awesome! They fit me better than most bras and are very comfortable!
Very happy it fits well and it was so worth the cost.
I really like the bras I ordered. The fit is great and they are exceptionally comfortable. Glad I decided to try them!
I got my order and it fits much better. The only problem is that it still rolls up on the bottom in the front.
I really love these Shapermint garments, they really hold me in all the right places, all day and does not feet uncomfortable. I ordered 2 more. Kinda pricey though, but worth it!
Very comfortable very satisfying ready to order again.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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