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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Excellent material
June 8, 2020

They are so comfortable and the material are soft.

Date of experience: June 8, 2020
Pennsylvania
1 review
1 helpful vote
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Love Shapermint!
June 8, 2020

I absolutely love Shapermint, but I wish they were more affordable. Even things that are clearanced or discounted are out of my price range.

Date of experience: June 8, 2020
Michigan
1 review
0 helpful votes
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Shaper bra
June 8, 2020

Very comfortable. Fit as expected. You hardly know you are wearing a bra. I plan to purchase in the future and would recommend.

Date of experience: June 8, 2020
Massachusetts
1 review
0 helpful votes
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Good product
June 8, 2020

Good product. Good website. Just not a great fit. The size I bought is fine but I need adjustable straps and straps that are narrower. Also the band rolls up. Otherwise the cups are supportive and I love the higher sides and the back shape is great. So some good features-some not so good.

Date of experience: June 8, 2020
Florida
1 review
0 helpful votes
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Happy customer
June 8, 2020

Customer service is awesome, fit of the items is really good except for the leggings I got they're see through I cannot really wear them in front of anyone, I'm normally a large size in leggings but these are Little tight for me, little sad about that otherwise it's awesome experience thanks

Date of experience: June 8, 2020
Louisiana
1 review
0 helpful votes
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Great!
June 8, 2020

I love this! The material is so great. It slides down some on my back but other than that this is an awesome Shaper. Holds me in tightly

Date of experience: June 8, 2020
Missouri
1 review
0 helpful votes
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Fantastic
June 8, 2020

Excited when I tried it on and feels so good wearing it.

Date of experience: June 8, 2020
New Jersey
1 review
0 helpful votes
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Amazing experience
June 8, 2020

Shapermint is a brand the reunited quality + good price + awesome customer service. I highly recommend and definitely will buy many other items

Date of experience: June 8, 2020
Wisconsin
1 review
0 helpful votes
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Good shaping, but rolls down
June 8, 2020

The sticky edge on top doesn't work very well when it rolls over.

Date of experience: June 8, 2020
Pennsylvania
1 review
0 helpful votes
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All around excellent support!
June 8, 2020

Shapermint gives me excellent support- both the products and the customer care! I am not disappointed. Thank you!

Date of experience: June 8, 2020
New Jersey
1 review
0 helpful votes
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Fit
June 8, 2020

Hello because I'm very heavy chest, the bras doesn't fit good its sagging.

Date of experience: June 8, 2020
Vermont
1 review
0 helpful votes
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Very Comfortable
June 8, 2020

I'm very happy with my selection but need to return the 3X as the 4X fit perfectly. I will be ordering some more items in the near future, but right now with the corona virus, I have no income coming in. Thank for making such a wonderful product.

Date of experience: June 8, 2020
Nebraska
1 review
0 helpful votes
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I ordered a TrueKind and a Bali pullover wireless bra and both arrived on time and as advertised. The Bali, more of a sports bra, fit me the best but I also I kept the TrueKind as it was cut a bit lower. Both are extremely comfortable to wear and I will be ordering more in the future!

Date of experience: June 8, 2020
Mississippi
2 reviews
0 helpful votes
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Excellent products
June 8, 2020

The bras are awesome! They fit me better than most bras and are very comfortable!

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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Happy Curves
June 8, 2020

Very happy it fits well and it was so worth the cost.

Date of experience: June 8, 2020
Texas
4 reviews
0 helpful votes
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Fits Great
June 8, 2020

I really like the bras I ordered. The fit is great and they are exceptionally comfortable. Glad I decided to try them!

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Comfortable
June 8, 2020

I got my order and it fits much better. The only problem is that it still rolls up on the bottom in the front.

Date of experience: June 8, 2020
North Carolina
2 reviews
0 helpful votes
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Great Product
June 8, 2020

I really love these Shapermint garments, they really hold me in all the right places, all day and does not feet uncomfortable. I ordered 2 more. Kinda pricey though, but worth it!

Date of experience: June 8, 2020
California
2 reviews
0 helpful votes
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My first order was to my horror too small lol. It was no problem to get a size bigger their returns are great and the stuff is wonderful.

Date of experience: June 8, 2020
South Carolina
1 review
0 helpful votes
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Love it
June 8, 2020

Very comfortable very satisfying ready to order again.

Date of experience: June 8, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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