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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very satisfied with the way the boy shorts underwear fit. I feel very confident wearing them. Thank You!
They are pretty comfortable! Ost of the time you forget you're wearing them!
I especially appreciated the swift response to my request for a replacement in a different size, and to my surprise, I was invited to share the smaller item with a friend or family. Now my granddaughter is an enthusiastic customer.
Decent shipping time, great fit, I grab two with a nice deal.
Easy to order products and they arrived ahead of schedule. The fit was perfect and comfortable. I will order more when the time comes.
The bra is cheap and nothing like the advertisement says. I need a size 3x bra but the straps are for a A cup. The padding is for a small size also. I realized that with the shapewear you need to go down a size. Or you may look pregnant.
Very quick shipping and very comfortable, preferred one for my daughter!
Great fit! Great feel! Great value! Everything fits and feels as expected!
The bra feels great, but the bottom of it curls up and gets uncomfortable, especially when I am driving.
My high waisted leggings are so comfortable and essential to my everyday routine. Need to order in every color available.
I received my order. When I put it on I was completely satisfied.
It was comfortable.
Easy ordering process, liked the ads. I had been looking at them for awhile and decided to order.
I am very happy with Sherermint costumer Service. My order was fixed without any hassle. I will be placing many more orders.
This is my second one. I have 2 different styles and they both fit perfect! I would definitely recommend to my family and friends!
Wonderful would recommend to anyone fit service ect
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Oh, no! That shouldn't work that way, Tangelia. Let us help you find your perfect match! Send us a DM via this link: http://m.me/shapermint so we can quickly sort things out.