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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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My experience has always been pleasant, except when an item is out of stock,

Date of experience: June 8, 2020
Florida
1 review
0 helpful votes
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Excellent
June 8, 2020

I love my new wireless bras with wider straps. The straps do not constantly fall off my shoulders.

Date of experience: June 8, 2020
Michigan
1 review
0 helpful votes
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Exchange!
June 8, 2020

During this virus going around Shapermint was very quick to exchange some garments. And the sent out new ones within a couple of weeks.

Date of experience: June 8, 2020
Texas
1 review
0 helpful votes
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It was as advertised
June 8, 2020

It fits well and could be worn all day. The material is very good.

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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Perfect!
June 8, 2020

Perfect fit, very high quality, worth the fair price!

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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My girls are happy
June 8, 2020

I ordered a bra that did not work for me and they sent me what I had previously ordered. They also said to pass on to someone else the bra that didn't work for me to someone else. I did that and I believe she is very happy with it.

Date of experience: June 8, 2020
Florida
1 review
0 helpful votes
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Very Satisfied
June 8, 2020

They fit like there supposed to and they don't roll down like the ones from a regular store. I love them.

Date of experience: June 8, 2020
Georgia
1 review
0 helpful votes
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Totally satisfied
June 8, 2020

Website easy to use and delivered in a timely manner. Very happy with my order.

Date of experience: June 8, 2020
Indiana
1 review
0 helpful votes
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Pretty nice
June 8, 2020

I'm 145lbs, 5'6". I ordered an XL because I didn't want it to tight but I could have gotten by with a large or possible medium. I like that it doesn't ride down, and it didn't keep me too hot. I really like that.

Date of experience: June 8, 2020
Michigan
1 review
0 helpful votes
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Great
June 8, 2020

Love your products bought multiple items and I'm truly satisfied

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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Satisfied
June 8, 2020

I'm satisfied with my purchase. The top stays in place. It doesn't make me look thin but it flattens the rolls in front and back. No more muffin top.

Date of experience: June 8, 2020
District of Columbia
1 review
0 helpful votes
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No comfortable
July 2, 2020

I have never had undergarments that I can't wait to get out of like these. So uncomfortable. I will never buy another product. No thanks

Date of experience: June 8, 2020
Shapermint R. — Shapermint Rep
over a year old

Oh, no! We'd love to know more about your experience, Michelle. Our 100% fit guarantee got you covered. Just send us a DM with your order details via this link: http://m.me/shapermint.

Florida
1 review
0 helpful votes
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Fit perfectly
June 8, 2020

I was very please how my leggings Fit Perfectly! Yes I will be buying more.

Date of experience: June 8, 2020
New Jersey
1 review
0 helpful votes
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Amazing!
June 8, 2020

In love with these bras! Super fast shipping made it even better!

Date of experience: June 8, 2020
Mississippi
1 review
0 helpful votes
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Not true to size and shape
July 2, 2020

The shapermint is not made for plus size women. I ordered one for my mom who is alot smaller than I am (size 14) and it did not in any way flatten or shape her curves.

Date of experience: June 8, 2020
Shapermint R. — Shapermint Rep
over a year old

Got your back, Shae! We're pretty sure that there's something in our marketplace that would work better. DM us your order details via this link: http://m.me/shapermint and we'll take care of it.

California
1 review
0 helpful votes
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Fantastic Shapeware
June 8, 2020

I can't say enough how much I like my Curveez and Empetaeu shapeware. I love both brands. Great quality and easy to wash.

Date of experience: June 8, 2020
Illinois
1 review
0 helpful votes
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Very satisfied
June 8, 2020

Fits well breathable, I look better with my blouses tucked in. Smooth fit

Date of experience: June 8, 2020
Oregon
2 reviews
0 helpful votes
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Comfortable high waist panty
June 8, 2020

I ordered the panty in black and a tan because I need a compression garment. The panty is not too tight and best of all it stays put! No rolling at the waist! Very satisfied and comfortable.

Date of experience: June 8, 2020
Texas
1 review
0 helpful votes
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Fits like a dream
June 8, 2020

I was skeptical on purchasing the Shapermint after being into Spanx, but I am so very much impressed. They feel good on and they do not roll down. I will definitely being buying more.

Date of experience: June 8, 2020
New York
1 review
0 helpful votes
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Review
June 8, 2020

The fit was perfect and I am very pleased with my purchase.

Date of experience: June 8, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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