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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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My experience has always been pleasant, except when an item is out of stock,
It fits well and could be worn all day. The material is very good.
I ordered a bra that did not work for me and they sent me what I had previously ordered. They also said to pass on to someone else the bra that didn't work for me to someone else. I did that and I believe she is very happy with it.
They fit like there supposed to and they don't roll down like the ones from a regular store. I love them.
Website easy to use and delivered in a timely manner. Very happy with my order.
I'm 145lbs, 5'6". I ordered an XL because I didn't want it to tight but I could have gotten by with a large or possible medium. I like that it doesn't ride down, and it didn't keep me too hot. I really like that.
I'm satisfied with my purchase. The top stays in place. It doesn't make me look thin but it flattens the rolls in front and back. No more muffin top.
I have never had undergarments that I can't wait to get out of like these. So uncomfortable. I will never buy another product. No thanks
I was very please how my leggings Fit Perfectly! Yes I will be buying more.
The shapermint is not made for plus size women. I ordered one for my mom who is alot smaller than I am (size 14) and it did not in any way flatten or shape her curves.
Got your back, Shae! We're pretty sure that there's something in our marketplace that would work better. DM us your order details via this link: http://m.me/shapermint and we'll take care of it.
I can't say enough how much I like my Curveez and Empetaeu shapeware. I love both brands. Great quality and easy to wash.
I ordered the panty in black and a tan because I need a compression garment. The panty is not too tight and best of all it stays put! No rolling at the waist! Very satisfied and comfortable.
I was skeptical on purchasing the Shapermint after being into Spanx, but I am so very much impressed. They feel good on and they do not roll down. I will definitely being buying more.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Oh, no! We'd love to know more about your experience, Michelle. Our 100% fit guarantee got you covered. Just send us a DM with your order details via this link: http://m.me/shapermint.