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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I never thought I would truly enjoy shapewear as much as I do. Some items like to roll, but that is a minor inconvenience compared to how much I love the way my body looks in clothing with the shapewear holding in the parts that I am insecure about. I am an active single mom and it's hard to feel comfortable in clothing after having a kid, but shapewear has really helped my self esteem come back.
The person who has been helping me has been professional and super helpful. Even when there was miscommunication, she was very quick with the follow up and fixing of it!
Thanks!
Hard to pull up in the back. My back curves didn't like it.
I loved my first order. Hated the following 2 orders because of product quality and improper fit in several ways, even though I ordered within the same product line. Returns and exchanges are not necessarily hassle free or simple.
Allow us to make things right this time, Tiffany. Send us a DM with your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.
Besides being very slow with emailing, the costumer service is incredible! Most comfortable shapewear ive ever owned.
I can't wait to be able to wear all the beautiful outfits!
I love the fit of everything I have purchased the 2 pair boy shorts, briefs, 2 pair leggings and the bra. They all fit amazing makes my clothes look well on me. I had Bariatric surgery and can't afford skin removal it holds all my excess skin. I had tried many brands before you. I struck gold thank you for making ne happy and confident to wear something's I didn't ever think I would be able to wear.
The product is showing wrong size. The first one fit perfect but had defected zipper. This one is smaller in size. I measured them together and it clearly is shorter. I will take pics but will NOT order again. I'm tired of waiting
I know now that I need to have a size 2x instead of a 3. That will be my next move to get a size smaller.
I also truly love the "true, true high-waisted" feature! So glad I took advantage of the sale to grab a 2nd pair.
Too Too many are or e-mails! Sometimes 3 a day. Like the produces but will unsubscribe from the ads.
This bra is the most comfortable bra I ever bought. I would definitely recommend and will be purchasing more in the future.
My products are too small and don't fit, but I can't get in touch with a human to help me return them. I get the same computer responses over and over. At this point, I just want my money back, but I doubt that will ever happen.
Sorry you feel that way, Anita. We are here to help, and give you the best option. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
This is the BEST bra I ever wore. It's very comfortable and I can breathe in it. I will buy many more.
Love it it never rolls down it is always in place and very comfortable.
I followed the sizing guidelines when placing my order. I took a few days for my order to arrive. Once recieved the fit was not good. I contacted customer sercice which by the way i had heard from 3 or 4 times ( confirming and tacking my order). Explained my delima, and within days my new fit was recieved. This company stands behind its product and does it in a professional supportive way
I love Shapemint products. Will continue to purchase. Excellent quality and Excellent customer service.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A different size or style should get you going, Brends. Exchange is free! DM us your order details via this link: http://m.me/shapermint. Hope to hear from you soon!