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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Not easy at all. And full credit not given. No idea these arbitrary deductions are about. Will therefore need to call and report to credit card company
Feels very comfortable. Gives a smooth look under my clothing.
I love this item and have recommend to family and friends. Will purchase again when have extra money and looking forward to buying other items as well and love the free shipping. Thank you for that.
When the order goes right, everything is fine. BUT if there is a problem, there are apparently NO HUMAN BEINGS employed. The legs of the boy shorts ride up and are terribly uncomfortable. Tried to do a return and kept getting bot-mail answers. Awful and way too confusing.
I do like your product it does stay in place all day, but I'm an L/XL not a XL/XXL so they're not giving me the type of support I had hoped for.
Don't worry, Marilyn! We are here to help you get the compression you need. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
I love Shapermint! They make a big difference in how my clothes look when I'm wearing mine!
Very disappointed. With all the hype I bought the shaper in two sizes and both rolled down and did not stay up as advertised.
Sorry it rolled down, Lea. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Love my experience with shapermint. They are so nice and such good customer service. I had trouble with some chlothes dint fit me. They told me i could keep it and they even sended me some free bras since i loved them so much for the trouble. I recommend shapermint 5/5 for bras. Personaly dont like there pants and shirt but bras was a saver.
Received shipment quickly, but haven't worn it yet. Wish I had gotten the boy short leg instead.
No worries, Kathy! We can process an exchange to the shapewear you prefer. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
My shapewear has given me the confidence to wear the clothes that I love but wasn't comfortable wearing due to my loose skin from a large weight loss. Im extremely happy with all my shapewear products that I have.
The products I received from Shapermint proved to be better than expected. The quality was wonderful, and I will be looking to them for future purchases.
I have hardly taken it off! It's been the perfect amount of support and comfort. I had a great experience with customer service too. The first bra I bought was too small, I've gained weight since the pandemic and thought "I'll just wear it later". I got an email asking about the fit and I responded that I had chosen the wrong size. They set me a new one out right away! I'm so grateful and happy I didn't wait to wear it!
I am very pleased with the leggings. I wish they came in more colors. Size was spot on, and the thickness of the material feels like they are better made than most leggings.
The product doesn't stay in place as well as you claim but still pretty yood
The legs keep riding up and the back keeps rolling down.
We got you, Barbara. We're here to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
I ordered the high wasted panty and have been very pleased with the product. Ordering this item was very simple.
I made an error and placed two separate orders when I only wanted to purchase one pair of leggings. Customer Service refunded the duplicate order and still mailed both leggings which is AWESOME! The leggings fit perfectly on me and the band doesn't roll down. I Love the fit.
I bought this for my mother that wanted one. She loved it. According to her it stays on with no slipping. It's comfortable to wear in long periods of time. She likes the way she looks when she wears it. Would definitely buy another one.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry that happened, Linda. We're here to help with your concern. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!