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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The shaper didn't not provide much support. Could possibly be that I ordered a size too big.
I love the feel of the bras, but the padding inside keeps balling up. Especially when I was it. Not happy with it.
Our 100% fit guarantee got you covered, Kathy. Send us a DM with your order details so we can assist you with the free exchange process. Here's the link: http://m.me/shapermint.
Not happy with fabric. It pils easy
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This product is nothing that it says. It shapes nothing, doesn't hold and rolls down immediately
Sorry your order didn't work for you, Joelle. Please send us a message through Facebook Messenger, so we can check for available options. Here's the link http://m.me/shapermint
This is the second time that I have ordered, and my experience was just like the first. I am very satisfied, no complaints at all.
I found shapewear that smoothed me out and did not make me feel as if i couldn't breathe. At the end of the day my tummy looked flatter and that was a pleasant surprise. I'd recommend women give it a try!
When you are attending a special event, you want to look and feel beautiful and comfortable. My Shapermint item provided me with that. The compliment s I received gave me much joy. Keep on keeping on.
The first item I bought ( hi-waisted shaper shorts) was way too small. I was crushed. I went online and spoke with the rep, and I decided to try again with one size up. The new size is just perfect, and I am going to order in another color and try the layering leggings. I am very pleased. One of my friends had recommended to me or I would not have tried them. I am now recommending to all my friends. It doesn't make me skinny, but it keeps the wiggle and jiggle away!
I fell in love with the high waist emptua shape wear as soon as I saw it, pulling the waist and I knew the compression was going to be superb. I wore it and it made me more beautiful.
My shaper fit perfectly. It was comfortable and had good coverage.
Mostly satisfied, they left me pulling them out my Butt,
These products are well made an don't roll down.
Happy with purchase however do wish straps were adjustable
It was easy to buy with them in the merchandise catalog, the discounts are very good and the attention to excellent customer service when I wanted to know the status of my order
It didn't transform my figure as it does for the ladies in the adds. The L was a bit tight.
I'm size 40DDD and ordered XL but it is too loose and it rolled up because of my overweight. Should I get L instead of XL so it can fit tighter without rolling up underneath my breast.
Let us help you get the best fit, Peggy. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
More than what was expected no roll down a great hold down should have purchased along time ago but now so glad I did
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Let's check and see what happened, Dawn. Please send us your order details via private message. Here's the link: http://m.me/shapermint.