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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Not happy
July 2, 2020

I told them about what happen with the leggings and I was told they are sending out a new order and never received them.

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Let's check and see what happened, Dawn. Please send us your order details via private message. Here's the link: http://m.me/shapermint.

Louisiana
1 review
0 helpful votes
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Somewhat satisfied
June 12, 2020

The shaper didn't not provide much support. Could possibly be that I ordered a size too big.

Date of experience: June 12, 2020
Massachusetts
2 reviews
0 helpful votes
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Bras
July 2, 2020

I love the feel of the bras, but the padding inside keeps balling up. Especially when I was it. Not happy with it.

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Our 100% fit guarantee got you covered, Kathy. Send us a DM with your order details so we can assist you with the free exchange process. Here's the link: http://m.me/shapermint.

New Jersey
1 review
0 helpful votes
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Ok
June 12, 2020

Not happy with fabric. It pils easy
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: June 12, 2020
Texas
1 review
0 helpful votes
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Very disappointed and unhappy
June 17, 2020

This product is nothing that it says. It shapes nothing, doesn't hold and rolls down immediately

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Sorry your order didn't work for you, Joelle. Please send us a message through Facebook Messenger, so we can check for available options. Here's the link http://m.me/shapermint

New York
1 review
0 helpful votes
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Very happy
I don't even feel like I have a bra on!

Date of experience: June 12, 2020
Alabama
1 review
0 helpful votes
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Happy Customer!
June 12, 2020

This is the second time that I have ordered, and my experience was just like the first. I am very satisfied, no complaints at all.

Date of experience: June 12, 2020
New York
1 review
0 helpful votes
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Fantabulous
June 12, 2020

I found shapewear that smoothed me out and did not make me feel as if i couldn't breathe. At the end of the day my tummy looked flatter and that was a pleasant surprise. I'd recommend women give it a try!

Date of experience: June 12, 2020
North Carolina
1 review
0 helpful votes
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Comfort zone
June 12, 2020

When you are attending a special event, you want to look and feel beautiful and comfortable. My Shapermint item provided me with that. The compliment s I received gave me much joy. Keep on keeping on.

Date of experience: June 12, 2020
Maryland
1 review
0 helpful votes
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The first item I bought ( hi-waisted shaper shorts) was way too small. I was crushed. I went online and spoke with the rep, and I decided to try again with one size up. The new size is just perfect, and I am going to order in another color and try the layering leggings. I am very pleased. One of my friends had recommended to me or I would not have tried them. I am now recommending to all my friends. It doesn't make me skinny, but it keeps the wiggle and jiggle away!

Date of experience: June 12, 2020
Nevada
1 review
0 helpful votes
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Great fit
June 12, 2020

Very comfortable. I've worn underwire for 40+ years. It's different, but at 57 yrs young, girls need comfort!

Date of experience: June 12, 2020
Illinois
1 review
0 helpful votes
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Love at first sight
June 12, 2020

I fell in love with the high waist emptua shape wear as soon as I saw it, pulling the waist and I knew the compression was going to be superb. I wore it and it made me more beautiful.

Date of experience: June 12, 2020
Louisiana
1 review
0 helpful votes
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Great fit and comfortable
June 12, 2020

My shaper fit perfectly. It was comfortable and had good coverage.

Date of experience: June 12, 2020
Wisconsin
1 review
0 helpful votes
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Boy shorts
June 12, 2020

Mostly satisfied, they left me pulling them out my Butt,
These products are well made an don't roll down.

Date of experience: June 12, 2020
New Jersey
1 review
0 helpful votes
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Surprisingly Supportive
June 12, 2020

Happy with purchase however do wish straps were adjustable

Date of experience: June 12, 2020
Puerto Rico
1 review
0 helpful votes
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Excellent store
June 12, 2020

It was easy to buy with them in the merchandise catalog, the discounts are very good and the attention to excellent customer service when I wanted to know the status of my order

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Amazing
June 12, 2020

Fit perfect. I feel good about myself. It's such an amazing product and affordable

Date of experience: June 12, 2020
Minnesota
1 review
0 helpful votes
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Fine
June 11, 2020

It didn't transform my figure as it does for the ladies in the adds. The L was a bit tight.

Date of experience: June 11, 2020
Texas
1 review
0 helpful votes
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Feel ok
June 17, 2020

I'm size 40DDD and ordered XL but it is too loose and it rolled up because of my overweight. Should I get L instead of XL so it can fit tighter without rolling up underneath my breast.

Date of experience: June 11, 2020
Shapermint R. — Shapermint Rep
over a year old

Let us help you get the best fit, Peggy. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Georgia
1 review
0 helpful votes
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Jredd0422
June 11, 2020

More than what was expected no roll down a great hold down should have purchased along time ago but now so glad I did

Date of experience: June 11, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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