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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Wow! That’s great to hear, Terri! Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I ordered a few things from shapermint. One of the panties rolled. Customer service was great and they continued to communicate with me until this was resolved. Now waiting for the shipment. Thank you
I like the product when it's new, shape high waisted underwear, buy once it's been ware it doesn't have the same support in the tummy area
Okay, so... I am very busty and work long hours in healthcare. I didn't think I would ever find a bra that could hang with me. Until I found Shapermint. Every aspect of my experience was above and beyond the call of duty. They stand behind their no hassle returns and will help you every step of the way if you require assistance. I will recommend them to every woman I know and care about. No more migraines from bras that were uncomfortable, no more back fat bulging, no more worrying about my tiggers! Thank you Shapermint! You have a customer for life!
Wow! Music to our ears, Crystal! We very much appreciate your feedback, thank you. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
My shaperwear is doing all that it promised to do. It's soft and very comfortable to wear. It makes my clothes look so neat. So far it stays in place. I'm very pleased with my purchase, and will purchase more.
Yassss! So happy to hear this, Elsa! Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I liked your bras at first but now I noticed they stretch. One of my bras the strap keeps falling down.
Oh my... Let us fix this for you, Carol. Please DM us so we can help you right away, http://m.me/shapermint
I've purchased several items and I love them all. A good fit and good quality
Preach! Thanks for your awesome feedback, Lisa. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
Kendra helped me with sending out new Shapermint shorts in a larger size. Very professional and sweet. Got the new ones and they fit perfect. Thank you so much.
We’re so happy to hear your feedback on your new bras, Renee! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
I ordered the bike short. The fit is true to size and is comfortable. They sent 2 instead of one. When I wrote to customer service, they apologized and told me just to keep the extra one, even though I only paid for one. I will definitely be using them again.
Yiieee! Great to hear that, Audrey! Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I ordered a size large, according to the Shapermint size charts. When the bra arrived, I loved the look & feel of it. Sadly, when I tried it on, it was too small. I generally wear a size 36G or H. It was very easy to reorder the (hopefully) correct size and I'm looking forward to receiving it. I gave the too small one to my daughter who absolutely loves it and says it's very comfortable.
The largest size we have for bras is actually 46DD, Catherine. Don't worry, let us help you with this. Just DM us at http://m.me/shapermint and we'll figure this one out for you.
Fits well and comfortable. The cup size is very well designed within the bra and stays in place and fits the bounty of the body size.
Awesome! Great to hear that, Karen! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
My first purchase did not fit me, and a very friendly associate sent me a new size right away. Love the comfort of this bra.
Yay! That’s great to hear, Josie. Let us know if you need any more help, http://m.me/shapermint
I recently received 3 pairs of this company's underwear. I really like them - they fit, stretchy and cover up my muffin top!
Definitely rolls down unlike what was advertised and cuts into my skin. I ordered the size that was recommended for me and got one that wasn't 2 sizes (ex: M/L) so sizing shouldn't have been the issue. I wore it for a couple hours and after the first hour all h*'ll broke loose. Not best for long periods of wear, maybe for a photo shoot or something where your just trying to look good briefly.
Oh no! Sorry to hear about what happened, Brittany. Perhaps a different style will work better on you, we're sure we'll find you one from the many shapewear we offer in our marketplace. Please send us a DM so we can help you right away, http://m.me/shapermint
The bra is very comfortable, however the band on the bottom rolls up.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad to hear that you find your bra comfy, Ann! Let us know if you need further assistance, DM us here: http://m.me/shapermint